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Air FranceVideos

New Air France Ad Campaign Misses Mark

Matthew Klint Posted onMarch 19, 2018November 14, 2023 8 Comments
a woman holding a glass of champagne

Historically, Air France has showcased the most beautiful ad campaigns in the world. Its new one…not so much. I’ve raved about the beauty and simplicity of previous Air France ad campaigns. They have always been elegant and underscored the...

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NewsTravel

The 10 Most Expensive Cities in the World

Matthew Klint Posted onMarch 19, 2018November 14, 2023 6 Comments
a lion statue with a fountain in front of a city skyline

What are the 10 most expensive cities in the world to live in? The Economist compiles an annual report each year and is out with its 2018 list. This list is formulated based upon a number of factors, including...

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A350BladeDelta Air LinesQatar AirwaysUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: March 18, 2018

Matthew Klint Posted onMarch 19, 2018November 14, 2023 Leave a Comment
a bar in an airplane

A trip is on the horizon…I’m anticipating a trip to Europe coming up, perhaps as early tomorrow. But for now, another week in LA. I didn’t even spend this many consecutive days on the ground when my son was...

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Family Travel

A Family Holiday in Beautiful Borneo

Carly Stewart Posted onMarch 18, 2018March 19, 2018 7 Comments
Manukan island

One of our favorite family holidays was to Beautiful Borneo over Christmas. We spent most of our time in Kota Kinabalu, Malaysia as our port of entry to the nearby islands, and a side trip to Brunei. While no...

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Hotels

Hotel Upgrades Remain Elusive Without Insistence

Kyle Stewart Posted onMarch 18, 2018September 15, 2021 30 Comments
Park Hyatt Bangkok knows how to upgrade

This year I am traveling more than ever, giving Ryan Bingham a run for his money. As such, I find myself in many hotels some of which honor elite benefits regarding hotel upgrades, and others that do not. Instead...

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United Airlines

United Could Easily Improve IRROPS

Kyle Stewart Posted onMarch 18, 2018September 15, 2021 43 Comments
United IRROPS

Businesses should not be measured by how they operate when things go right but rather how they react when things go wrong. United Airlines absolutely fell apart on a recent trip that experienced irregular operations before a dedicated employee...

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AustraliaHotelsHyattPark Hyatt

How I Scored an Amazing Upgrade at Park Hyatt Sydney

Matthew Klint Posted onMarch 17, 2018November 14, 2023 3 Comments
Park Hyatt Sydney Upgrade

It was a dark and stormy night in Sydney. We had checked in late to the Park Hyatt Sydney after our train ride from Canberra and were cold. Small problem. Our heater in the room didn’t work. And the...

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Private JetUnited Airlines

United Charters Private Jet for Lost Dog

Matthew Klint Posted onMarch 17, 2018November 14, 2023 2 Comments
United Dog Private Jet

United chartered a private jet to reunite a German Shepard with his owners…after sending the dog to Japan instead of Kansas. Imagine this. You’re moving from Oregon to Kansas. After weighing flying versus driving, you book travel on United...

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Hyatt

Dear Hyatt, We Don’t Need Another Courtyard by Marriott Chain

Matthew Klint Posted onMarch 17, 2018November 14, 2023 20 Comments
a buffet line with food on it

Dear Hyatt, the U.S. doesn’t need another Courtyard by Marriott chain. Please. Hyatt is piloting a program at a handful of Hyatt Place properties that eliminates free breakfast, long a cornerstone of this brand. Based on customer feedback, Hyatt...

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AustraliaTrainsTrip Reports

Canberra to Sydney by Train

Matthew Klint Posted onMarch 16, 2018November 14, 2023 12 Comments
Canberra to Sydney Train Review

My uncle and I had a disagreement: I wanted to fly, he wanted to take a train. Spoiler alert: we took the train. This review covers my train trip from Canberra to Sydney. It wasn’t that I was opposed...

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United Airlines

United Pilots Angry at Kirby’s Push for Regional Jet Expansion

Matthew Klint Posted onMarch 16, 2018November 14, 2023 2 Comments
a plane flying in the sky

United Airlines’ President Scott Kirby shocked investors by proclaiming United would increase domestic capacity by up to 6% this year and next. Now he’s shocked pilots by arguing this is “entirely dependent” on their authorization of more outsourced regional jets....

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News

It’s the Golden Age to Become an Airline Pilot

Matthew Klint Posted onMarch 16, 2018November 14, 2023 3 Comments
Airline Pilot Job Opportunities

It’s a great time to be a pilot or pilot-in-training. In fact, Boeing predicts the U.S. alone will need 117,000 new pilots by 2036. The days of furloughing pilots are over. Carriers are hiring at levels unseens since 9/11 and demand...

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Law In TravelUnited Airlines

Senators Propose New Bill to Regulate Onboard Pet Storage

Matthew Klint Posted onMarch 16, 2018November 14, 2023 3 Comments
Welfare of Our Furry Friends Act

As I mentioned on Wednesday, there is technically no rule or law prohibiting the placement of pets in overhead bins. That may be a spirit/letter of the law issue, but at least two U.S. Senators want to fix that....

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Hotel ReviewsHyatt

Review: Park Hyatt Canberra

Matthew Klint Posted onMarch 15, 2018November 14, 2023 7 Comments
Park Hyatt Canberra Review

Admittedly, this hotel reminded me more of a retirement home than a Park Hyatt property. But I still liked it a lot. Have you ever been in a retirement home that has a sort of musty/old smell? That’s this...

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First ClassQatar Airways

Qatar Airways First Class vs. Qsuite Business Class

Matthew Klint Posted onMarch 15, 2018November 14, 2023 15 Comments
Qatar Airways Qsuite Business Class vs First Class

I’ve received many questions asking whether I prefer Qatar Airways First Class or fancy new Qsuite Business Class. Here’s a comparison of the two products. Qatar Airways still offers first class aboard its A380-800 aircraft. Thus far, Qsuite Business...

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United Airlines

Rebuttal: Passenger, Not FA, Responsible for Dead Dog on United Flight

Matthew Klint Posted onMarch 15, 2018November 14, 2023 98 Comments
a close up of a seat

Could it really be that the FA was just doing her job and bears no responsibility for the death of a dog? Reader Anthony did not agree with the arguments I made for why the United Airlines’ flight attendant who...

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NewsPrivate Jet

Bachelorette Party Ends in Tragedy as Private Jet Crashes

Matthew Klint Posted onMarch 15, 2018November 14, 2023 Leave a Comment
Iran Private Jet Crash

A sad story from Iran, where a private jet carrying a Turkish socialite and her closest friends slammed into a mountain, killing everyone onboard. Mina Basaran, the 28-year-old Daughter of Turkish billionaire Huseyin Basaran, was in Dubai to celebrate...

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United Airlines

Dog-Killing FA Should Be Sacrificial Lamb

Matthew Klint Posted onMarch 14, 2018November 14, 2023 27 Comments
a baby sheep behind a fence

The tragic story of a dog killed inside the passenger cabin of a United Airlines flight demands accountability. Who should take the fall for this horrible error in judgment? I’d like to think that other than the dog’s owner,...

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Law In TravelUnited Airlines

What Does the United Flight Attendant Manual Say About Dogs?

Matthew Klint Posted onMarch 14, 2018November 14, 2023 5 Comments
a dog looking through a metal fence

In light of the horrific dog death aboard a United Airlines flight earlier this week, I reached out to a United FA to see what the rulebook actually says about stowage of pets in-flight. She provided me sections of...

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United Airlines

United Airlines Already Has “Premium Economy” on Domestic Flights

Matthew Klint Posted onMarch 14, 2018November 14, 2023 6 Comments
people sitting in a plane

United Airlines already has “premium economy” on domestic flights…it’s called first class. I’m not saying that to be facetious. Honestly. But the one image we have seen thus far of what United’s new premium economy class product will look...

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