UPDATE: This offer has expired. I realize I am a bit late to the game for this promotion, but I want to bring it to your attention just the same, as the Air France/KLM Flying Blue loyalty program has...
Remembering United 93, 11 Years Later
It becomes almost trite to look back on the attacks of September 11, 2001 each year, but I cannot help but to think about that fateful day upon each anniversary. It was a transformative event in U.S. history and...
The Real Reason United Removed Online Upgrade Inventory
Yesterday, I posited three theories seeking to explain why United removed the display of upgrade inventory from united.com. I have a fourth one–and my experience today demonstrates why it is most likely the correct one. The reason is not...
United’s Foolish Attempt to Shield Online Upgrade Inventory
Count me as one of the angered ones over United Airlines’ recent decision to no longer display upgrade fare buckets online. The move was shortsighted and will quickly prove itself counterproductive. Shannon Kelly, UA Insider on Flyertalk and MilePoint,...
How to Deal with the Lufthansa Strike
For those of you set to fly Lufthansa today or in the coming days, I feel your pain. A strike is in the air and both sides are doubling down on their positions. This gridlock will lead to more...
Did Qatar Screw Up or United Screw Up?
Just moments before heading out to the gym this evening, I received a frantic message from one of my clients, stating– Lot of problems in Houston, Qatar says there is no reservation for [name removed] both ways. PLEASE HELP! With...
Long Delay but a Humorous Captain
My quick hop up to Philadelphia today turned into a grueling three-hour journey thanks to bad weather. But it could have been much worse. At least there were pretzels. Stale pretzels. We pulled out of the A Concourse at...
Lost Baggage on MegaBus
You know that sinking feeling you get when you are waiting at the baggage carrousel for your bag, the same bags are going around over and over, and no new bags are coming off the belt? Been there. Last...
Labor Day Weekend in Hawaii
I am on my way to Hawaii today (Friday) for a long weekend in Honolulu. It will be my first time back to the Islands since March 2011 and my first multi-day stay in Honolulu since 2004. Each year,...
The Faux Allure of a Cheap MegaBus Ticket
Fool me once, shame on you. Fool me twice, shame on me. Fool me 15 times, I must be an idiot. I had to journey from Philadelphia to New York City tonight and had two options—Amtrak for $50 and...
No More Bumps on United Airlines for Me
My United redeye flight to Philadephia Monday turned out to be oversold. But I did not take a bump. It simply wasn’t worth the effort, a stark change in the post-merger world. Overnight bumps used to be an incredible...
United’s Retro Boarding Pass
When a portion of United Airlines’ computer network crashed today, gate agents were left to improvise. Most just waited out the 2hr, 20min outage, but some got creative–check out this boarding pass from #moiraforbes: It’s like 1955 all...
40% Bonus for American Express Transfers to British Airways Avios
UPDATE: This offer has expired. The American Express 40% transfer bonus to British Airways Executive Clubis back! Now through September 27, 2012, American Express Cardmembers will receive 40% more Avios when transferring American Express Membership Rewards points into British Airways Executive Club....
Once Again, A Change in Travel Plans = No Problem!
After all the time I spent securing an upgrade on my Los Angeles-Denver dinner flight this afternoon, it turns out I did not take the flight. No bumps, no drama–I just had too much work to do and could...
Did I Screw Up the Upgrade Queue on My LAX-DEN United Flight?
After posting about the intrigue surrounding United Airline’s complimentary upgrade process yesterday, reader Dan left this insightful comment: It’s very simple — there is someone ahead of you in the CPU queue who has a ticket ‘out of sync’...
Understanding How Complimentary Premier Upgrades Work On United Airlines
I suppose it is rather sad that it has taken me so long to figure this out, but my flight to Denver on Monday has finally helped me to understand how Continental’s United’s complimentary elite upgrade system works. In...
United Announces Additional 787 Routes
Although United Airlines, with great fanfare, announced that the Boeing 787 would operate the carrier’s new Denver-Tokyo Narita route next year, that will not be the first route we will see United’s newest fleet addition on. Today, United filled us...
Flying Home One Day Early on United Airlines
One of the positive post-merger changes on United Airlines is the ability to confirm an earlier flight up to 24 hours before your scheduled flight, even if it is the day before. I took advantage of that today—and it...
Three Hours Left! Chase Sapphire Preferred Card with $2K Minimum Spend
Chase informed us this morning that they are pulling their recently announced offer of 40,000 Ultimate Reward points after $2,000 in spending within three months on the Sapphire Preferred Card. I suspect the offer will be back this fall,...
United Wins My Loyalty…Again
After what was perhaps the best summer of my life, I have left Germany and returned to Philadelphia. The one upside to being back in Philadelphia is that my domestic travel has now resumed, and that is something I...
