A tragic accident at New York LaGuardia Airport has left two pilots dead and dozens injured after an Air Canada regional jet collided with a fire truck on the runway after a critical Air Traffic Control error. Air Canada...
ICE Agents Deploy To U.S. Airports Today As TSA Crisis Deepens
The Trump administration is taking a dramatic step to deal with worsening airport security lines across the United States: deploying Immigration and Customs Enforcement (ICE) agents to airports. First stop: Hartsfield-Jackson Atlanta International Airport. No, this isn’t a joke....
British Airways Places Corpse In Galley For 13 Hours, Passengers Complain Of “Foul Smell”
This is a grim story, and one that underscores how difficult (and frankly awkward) in-flight medical emergencies can become when they turn fatal. But the way this was handled by British Airways raises some real questions. British Airways Stores...
American’s Hub Problem Is A Credit Card Problem
Airlines make more from your credit card than your seat. That should change how we think about hubs, routes, and where carriers choose to grow. The Credit Card Is the Product Now We have made this point clear many...
Bilt Buys Sion for $30M and It’s About the Data
Bilt acquired travel commission platform Sion for $30M. The price tag hints this is about transaction data, not travel concierge services.
American Airlines Upgrade Offer Clever, Effective, Valuable
American Airlines offered Platinum Pro and Executive Platinum clients a rare opportunity to confirm upgrade space this week. It was clever, effective, and valuable. American Airlines Offers A Limited Upgrade Option For New Bookings I was delighted to receive...
United Polaris Suite Doors Will Be Locked Open…For Now
If you were hoping for extra privacy onboard United Airlines’ new 787-9 by sliding your suite door shut in Polaris Business Class, you’ll have to wait a bit longer. Until these doors are certified, you will not be able...
Hyatt Considers Globalist Cuts And New Top Tier In Loyalty Overhaul
Last month, Hyatt announced a massive shake up of its World of Hyatt loyalty program on the redemption side, with prices set to rise up to 67% later this spring when using points. Now Hyatt may be preparing to...
Scott Kirby Is Making A Big Bet As Oil Spikes—Could It Finally Push United Past Delta?
Exactly one year ago, Scott Kirby struck an upbeat tone in the face of economic headwinds, insisting United would not shrink or retreat. He is singing from the same hymnal again, but this time the stakes are much higher....
United Airlines Adds “Twilight Bag Drop,” Teases Free “Home Bag Pick-Up” At Chicago O’Hare
United Airlines is preparing to introduce a new service at Chicago O’Hare that allows passengers to have their checked bags picked up from home the day before their flight, potentially eliminating the need to drop bags at the airport...
Pricing Revealed: New United “Polaris Studio” Will Offer Champagne, Caviar, More Space
United Airlines is set to introduce a new premium seating option called Polaris Studio on its upcoming Boeing 787-9 aircraft. Positioned at the front of the business class cabin, Polaris Studio aims to provide passengers with enhanced comfort and...
Can Emirates Or Qatar Use Sri Lanka’s “Ghost Airport” As A Hub?
Sri Lanka is floating an idea that, on paper, sounds clever: turn its nearly empty Mattala Rajapaksa International Airport into a temporary hub for Emirates and Qatar Airways. In reality, the idea strikes me as quite far-fetched. Sri Lanka’s...
Members Of Congress Caught Skipping TSA Lines During Shutdown Chaos
As travelers across the country endure long security lines and understaffed checkpoints, Congress has found itself at the center of a growing controversy over special treatment at airports. Congress Scrambles To End TSA Privileges…After Getting Caught Using Them A...
My Emirates First Class Trip Went Up In An Iranian Plume Of Smoke
This was going to be a fun week on Live And Let’s Fly, but instead of experiencing the heat of India and Dubai, I’m experiencing an unseasonably warm heat wave that is hitting Los Angeles. My first class trip...
Delta Transpacific Flight Diverts To Alaska After Heated Racial Clash With Flight Attendant
A Delta Air Lines longhaul flight to Taiwan was forced to divert to Alaska after a confrontation between a passenger and a flight attendant escalated in the rear galley. Delta Flight Diverts To Alaska After Passenger Uses Racial Slur...
Lufthansa’s New First Class Skincare Menu Turns Your Seat Into A Mini Spa
Lufthansa is refreshing its amenity kits once again, but this time the more interesting story is not the kit itself, but what comes with it…especially in first class. Lufthansa Adds À La Carte Skincare To First Class Experience Lufthansa...
JetBlue “Mini Mint” Is Getting Bigger: New Details Reveal Larger First Class Cabins
In July 2024, I exclusively reported that as JetBlue seeks to innovate in response to persistent losses and a blocked merger with Spirit Airlines, it plans to introduce a domestic first class cabin it has internally called “Mini Mint”...
United Airlines CEO Says JetBlue Merger Is “Up To Them”…But He’s Holding All The Cards
A year after United Airlines CEO Scott Kirby first addressed the possibility of a merger with JetBlue and downplayed a deal was in the works, we can now more clearly see his strategy in laying the groundwork for what...
American Airlines SWU Promo: Confirm Business Class With These Cheapest Routes Right Now
American Airlines has launched a (very) limited-time systemwide upgrade (SWU) promotion that guarantees upgrade clearance when you book a premium economy ticket…but you must book by tonight. I took a look at pricing on several routes in order to...
This Uber Driver Is Serving Coffee And Breakfast Tacos In His Car
Remember when Uber first started and almost every driver would offer you a bottle of water, even before tipping was even possible? It seems like those days are long gone, but one New York City Uber driver appears to...
