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Home  >  American Airlines • News • United Airlines  >  Too Fat to Fly? Dealing with Passengers of Size
American AirlinesNewsUnited Airlines

Too Fat to Fly? Dealing with Passengers of Size

Matthew Klint Posted onDecember 3, 2009December 6, 2016 6 Comments

     photo credit to Flightglobal.com

Discussing overweight passengers is like discussing politics or religion around the Thanksgiving dinner table with family: generally not a good idea.

When I saw the picture above, though, I felt compelled to address the issue. The picture you see was allegedly taken by an American Airlines flight attendant. Since bins are open and people are standing up, it appears it was taken during boarding.

I think we can all agree that allowing a passenger to protrude halfway into the aisle is clearly a safety violation. I also think it is safe to assume that the passenger was re-seated before takeoff to a row with an open middle seat.

Most U.S. airlines, including United and American, will not charge passengers of size (POS) for an extra seat as long as there are other open seats on the plane. I support this policy because I see no reason to castigate a POS further, especially when obesity is not always wholly dependent on lifestyle choice.

The problem arises when a flight is full and an airline is left with the choice of letting a POS literally occupy 1.5-2 Economy seats by allowing the arm rest to stay up and squeezing the other passengers in the row or having to VDB or even IDB a passenger to accommodate the POS. In such cases, I think an airline must give the POS the choice of stepping off the flight and waiting for the next one with an extra seat or paying for an extra ticket, perhaps at a lower cost.

Some posit that airline seats are too small and POS have no other alternatives. I disagree. United offers Economy Plus and First Class on most mainline domestic flights and Economy Plus, Business, and First Class on most international flights. Furthermore, it is not like airlines can easily (or even not so easily) install couches or rotund lazy boy recliners in their planes. To mandate that airlines compromise and dismantle a well-planned seating arrangements to accommodate a tiny sliver of the flying public is no more reasonable than arguing that an airline must make half-size seats available to compact people and only charge half-price for them.

Another analogy might be passenger baggage. Are bigger passengers allowed a higher weight allowance on checked bag? Of course not. They pay the same price as others and must abide by the same weight limits. Why should it be any different with onboard seating? 

In some cases, like the picture above, any airplane seat (short of Singapore’s A380 suites) would likely be too small for the passenger. In such cases, I believe a carrier should reserve the right to refuse passage on the grounds of passenger safety–both for the POS and others.

Am I missing something? How do you propose airlines deal with POS? Unfortunately, it is a growing problem in America. No pun intended.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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6 Comments

  1. Rob Reiner Reply
    November 7, 2012 at 3:13 pm

    How dare you say a person who is obese should pay for 2 plane tickets. I think that they need to build bigger plane seats for the disabled!

    • Jason Reply
      December 9, 2018 at 1:17 pm

      Disabled due to military service etc. is one thing that needs its own category of protocol, being a complete disgusting fat body lacking self discipline is totally different … bigger seats would increase the cost of my flight … why would we cater to such an unhealthy habit of gluttony

  2. Liv Reply
    July 2, 2013 at 9:16 am

    I think what you have said is quite right to be honest. And Rob, they should have to pay for two plane tickets. If that is the amount of space that a person needs to comfortably and safely sit down without sitting on the passenger beside them, well that’s how it should be!

  3. Brian Reply
    March 18, 2014 at 3:23 pm

    I think we can all agree that making me, a passenger, pay for another (random) passenger’s seat is unacceptable, right? I mean, would you pay for a portion of my seating requirements? Really? No? What if I’m much bigger than average and this makes me disabled? Now can you actually say in good conscience that you’re not going to pay for me? Yeah, me neither, but unfortunately more times than not, that’s the airlines easy way out of a discrimination law suit, make the poor customer that was lucky enough to be seated next to the big guy give away part of his seat and have him put up with having this person physically all over him/her for hours on end. I I’m very skinny, unfortunately this means that on a full flight, it’s usually me who ends up seated next to the 300lbs+ guys. And btw I fly over 300 thousand miles a year, mostly with delta… way to treat your customers…

  4. Michael Reply
    March 26, 2014 at 10:51 pm

    It is really a safety issue and also considering the other passengerscomfort. I worked in reservations of a major carrier back in the 80s. Obesity rates were not as bad as they are today though and one call I had was from a customer who volunteered to tell me he weighed 750 lbs. I honestly didn`t know what to do and my support team was just as mystified as I was. We came to the conclusion that since a seat belt extender would not work, I had to refuse to book him a flight, explaining to him the FAA regulations regarding his safety were being violated if he got on that plane, which would result in a hefty fine for the airline. Poor guy, I had to give him the number to Greyhound.

  5. Matthew Reply
    March 27, 2014 at 12:24 am

    53 stone?! I cannot even imagine it.

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