• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  United Airlines  >  United Airlines Restores Buy On Board Service To Longhaul Hawaiian Routes
United Airlines

United Airlines Restores Buy On Board Service To Longhaul Hawaiian Routes

Matthew Klint Posted onFebruary 20, 2021February 20, 2021 8 Comments

Starting next month, United Airlines will resume in-flight sales of snacks, food, and alcoholic beverages on its longhaul routes to Hawaii. To promote safety, only contactless payment will be accepted.

United Airlines Restores Buy On Board Service To Select Hawaiian Flights

Late last year, United trialed buy on board (BoB) service from Denver, utilizing contactless payment options. Contactless payment requires you to register your credit or debit card in the United App or on united.com, which can then be remotely transmitted to flight attendants in-flight. Per United, customers and flight attendants responded well to the trial and particularly to the new payment option.

While United has stoped its BoB service from Denver, it will start offering it on the following longhaul Hawaiian routes starting on March 4, 2021:

  • Chicago (ORD) – Honolulu (HNL)
  • Chicago (ORD) – Maui (OGG)
  • Houston (IAH) – Honolulu (HNL)
  • Newark (EWR) – Honolulu (HNL)
  • Guam (GUM) – Honolulu (HNL)

For the Denver trial, buy on board service was limited to beer, wine, snacks (like potato chips and gummy bears), and snack boxes. It is not clear whether the Hawaiian flights will have the same limited choices or include an expanded Choice Menu.

In a memo to flight attendants shared with Live and Let’s Fly, United attempts to walk the fine line between customer comfort and safety, noting:

We continue to keep safety top of mind for you and our customers as we begin to reintroduce food and beverages for purchase. We are committed to providing a safe environment while providing customers an enjoyable travel experience, and we look forward to getting your feedback as we continue to learn and improve together.

Unsurprisingly, many flight attendants are unhappy with this news and believe that passengers sipping alcohol or eating food will create a potential safety hazard.

Complimentary snack packs with bottled water as well as a sweet and salty snack will still be available on these flights. First class passengers will continue to receive hot meals.

CONCLUSION

United will restore buy on board service on its longhaul Hawaiian routes starting on March 4th. Only contactless payment will be accepted. Although a small step, it marks  one more move in return to normalcy.


> Read More: United Airlines Moves To Contactless Onboard Payments, Will Resume Buy-On-Board Service


Previous Article Thai Quarantine Hotel Serves Man Cockroach Leg, Sues Him For Complaining About It
Next Article United Airlines Investigating Ted Cruz Flight Data Leak

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Airlines Super Bowl LVII Flights

    United Airlines Adds Super Bowl Flights

    January 30, 2023
  • United Airlines Polaris Meal Service: The Sad State Of Affairs

    January 27, 2023
  • United Airlines Pago Pago Trip Report

    Trip Report: United Airlines 787-9 Diversion To Pago Pago

    January 25, 2023

8 Comments

  1. Sexy_kitten7 Reply
    February 20, 2021 at 9:18 am

    I’m sorry what? Are you saying your can’t order a G&T unless you’re in FC?

    • Matthew Klint Reply
      February 20, 2021 at 11:47 am

      Currently, yes.

      • Sexy_kitten7 Reply
        February 22, 2021 at 12:20 pm

        Oh dear god! I’m flying AA this week, which I’ve heard has even less food/drink. Thankfully I am in first! Looking forward to my animal crackers har-har.

  2. SW Reply
    February 20, 2021 at 6:34 pm

    Just got off Hawaiin in FC and I have to say the meal was pretty good. Booze is also allowed in F. The plane wasn’t full, don’t know what the big deal is with food and bev in the main cabin.

    • Jack lis Reply
      February 25, 2021 at 11:22 am

      I will pack my own boiled chicken with sticky rice n red hit pepper n some moon shine in my carrying bag!

  3. Pingback: What food and drinks to expect on your flight to Hawaii — The Points Guy
  4. Pingback: The Worst Airport Gate In America Set To Be Retired In Two Months - View from the Wing
  5. Pingback: Here’s what food and drinks the major U.S. airlines are currently serving

Leave a Reply

Cancel reply

Search

Recent Posts

  • Hong Kong Plans Tourist Blitz With 500,000 Free Airline Tickets February 2, 2023
  • British Airways Social Media
    British Airways Clarifies Sensible Social Media Policy For Employees February 2, 2023
  • American Express Centurion Lounge 2023
    Live Report: American Express Centurion Lounge Crowding February 2, 2023
  • Roadside Dining Jordan
    Roadside Dining In Jordan February 2, 2023

Categories

Popular Posts

  • Casting Couch? Kuwait Airways Forces Prospective Flight Attendants To Undress For “Research Purposes” January 4, 2023
  • Spirit Airlines Captain Runs Out Of Cockpit After Woman Yells “I Hope Y’All Crash And Die!” January 17, 2023
  • Hotel Worker entered room
    Woman Demands $3,000 In Compensation After Hotel Worker Walked Into Her Room At Midnight January 24, 2023
  • SWISS First Class Awards Bookable With United Airlines MileagePlus January 5, 2023

Archives

February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728  
« Jan    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.