Hotels.com finds Gen Z and Millennials use business travel to upgrade hotels, meals, and rewards, and they post it all while stretching trips for fun. Background Business travel is not just a commute with a carry-on anymore. According to...
Isom, American Airlines, May Never Escape Crushing Debt
American Airlines’ ever higher pile of debt may never be paid off, meanwhile investors continue to support Isom, and give management a pass. Why? American Airlines Q3 2025 Earnings Call Lowlights American Airlines reported in its third quarter 2025...
AI And Apathy? American Airlines Service Suffers
A personal experience highlights the many service challenges that American Airlines continues to face – both technical and by staff. Tech Glitch Plays Musical Chairs It was a dark, and stormy night – a Thursday night consultants’ special –...
Is One Day Enough In Dili, Timor-Leste?
Timor-Leste isn’t a destination that shows up on many flight schedules, but I have an upcoming opportunity to visit and am wondering if it is worth the time and money for only one day. Is One Day Enough In...
Delta Passenger Served Poisonous Weed In First Class Salad, Flight Attendant Seized “Evidence”
A Delta Air Lines passenger traveling from Chicago (ORD) to Seattle (SEA) says he was poisoned by a toxic plant, black nightshade, found in his first class salad, which made him violently ill. To make matters worse, the flight...
Frontier Airlines Passenger Leaps Counter, Attacks Agent In Orlando Airport Check-In Incident
An argument over a missed check-in deadline at Orlando International Airport turned violent, ending with a Frontier Airlines passenger arrested for felony battery. Frontier Passenger Jumps Airport Counter In Orlando, Hair-Pulling Fight Ensues, Felony Arrest Followed A passenger at...
Southwest Airlines Tightens Plus-Size Policy…And It’s Actually Fair
Starting January 27, 2026, Southwest Airlines will require passengers who cannot fit within a single seat with armrests down to purchase an additional seat at booking and will no longer guarantee a refund for purchasing an extra seat. Southwest...
American Airlines To Resume Israel Flights In 2026
American Airlines hasn’t flown to Israel in years, but a recent move suggesting a shift proved correct. AA will resume service between New York and Tel Aviv in spring 2026 after a multi-year hiatus. American Airlines Returning to Israel...
Review: JetBlue A321 Mint Business Class [2025]
JetBlue continues to offer a consistent product in Mint Business Class with warm service and excellent food. My A321 journey from Los Angeles to Newark was not without issue, but flying JetBlue was once again a pleasure. JetBlue A321...
American Airlines Reports $114 Million Loss, But Gains Something More Valuable
The numbers may look uninspiring, but American Airlines seems to have finally found a message Wall Street believes. American Airlines Reports $114 Million Q3 Loss — But Wins Investor Confidence American Airlines posted a third-quarter 2025 net loss of...
Alaska Airlines Expands West Coast Network With 13 New Routes, Two New Cities, And More Hawaii Flights
Alaska Airlines is growing again, this time with focus on San Diego, Portland, and Hawaii. Alaska Airlines Expands With 13 New Routes, Two New Cities, And More Hawaii Flights Alaska Airlines has announced 13 new routes set to begin...
United Airlines Adds Ten New Routes From Chicago O’Hare After Securing More Gates (Full List)
With five new gates at Chicago O’Hare International Airport (ORD), United Airlines has announced new destinations and increased service to existing destinations. United Airlines Adds Ten New Destinations From Chicago O’Hare After Securing Five New Gates The Chicago Department...
JetBlue–United Award Redemptions Go Live, But The Rates Are Ugly
JetBlue and United Airlines have launched the first major benefit of their Blue Sky partnership: effective immediately, members of each airline’s loyalty program can earn and redeem miles or points across both carriers’ networks. But don’t get too excited...
Delta, Air France-KLM, And Korean Air Take Stakes In WestJet
WestJet has gained another powerful equity partner, Air France-KLM, in a deal that builds on the relationship with Delta Air Lines and Korean Air, positioning the Canadian carrier to strengthen its international connectivity within a wider transatlantic and transpacific...
My Hearty Turkey Havarti Sandwich On JetBlue
I found myself famished on a late-night JetBlue flight and was very thankful to try the turkey Havarti sandwich from JetBlue’s EatUp Café. Taste Test: JetBlue Turkey Havarti Sandwich A 10:30 pm departure from New York (JFK) may seem...
Delta Air Lines Has A Strong Case Against Marriott
Two global travel brands share one powerful Greek letter, and now a courtroom will decide who owns its meaning. Delta Air Lines Sues Marriott Over “Delta Hotels” Branding Delta Air Lines has taken Marriott International to court over the...
U.S. Airlines Still Struggling To Fill Cockpits As Pilot Shortage Persists
The pilot shortage may no longer make headlines, but it’s still quietly grounding airline ambitions. Airlines Have Planes But Not Enough Pilots To Fly Them Despite the post-pandemic travel boom, U.S. airlines continue to grapple with a deep and...
Update: It Appears A Weather Balloon, Not An Interstellar Object, Shattered A United Airlines 737 MAX 8 Windshield At 36,000 Feet
UPDATE: It appears it was a weather balloon, not an interstellar object, that struck a United Airlines 737 MAX 8 windshield, forcing a diversion to Salt Lake City. Two days after the incident, John Dean, the CEO of WindBorne...
United Airlines Returns To Carlsbad Airport With New Service To Two Hubs
After a decade away, United Airlines is heading back to Carlsbad, California. United Airlines Returns To Carlsbad Airport United Airlines will relaunch regular commercial service at McClellan–Palomar Airport (CLD) in Carlsbad, California, on March 30, 2026, operating twice-daily flights...
American, JetBlue, And Spirit Move Out As LAX Terminal 5 Faces Demolition
Los Angeles International Airport (LAX) is continuing its transformation, with Terminal 5 slated for a much-needed facelift starting this week. LAX Terminal 5 Closing For Demolition – Airlines Relocating Ahead Of 2028 Rebuild As part of a massive airport-wide...
