The United States of America is an imperfect experiment, but a beautiful one. Let’s not lose sight of that, especially today. America The Beautiful – My 2023 Memorial Day Reflection On Saturday, I gathered at a friend’s house for...
United Airlines CEO Says USA Is The “Greatest Country In The History Of The Planet”
United Airlines CEO Scott Kirby, a graduate of the United Sates Air Force Academy, offered his reflections on the 2023 Memorial Day holiday in a video message and note to employees. United Airlines CEO Scott Kirby Offers 2023 Memorial...
Review: United Club Fly Lounge Denver (DEN)
I’ve written before about the innovative United Club Fly Lounge at Denver International Airport (DEN), but never actually written a review…until now. I love this lounge concept as a complement to the full-service lounges and would love to see...
Review: United Airlines Pop-Up Club Denver (DEN)
As United Airlines updates its B East followed by its B West United Club lounges at Denver International Airport, United has opened a temporary “pop-up” lounge in DEN near Gate B59. United Pop-Up Club Lounge Denver (DEN) Review I...
Review: Mercantile DEN (Priority Pass Restaurant)
I enjoyed a surprisingly delicious dinner and coffee at Mercantile Dining And Provision in Denver International Airport (DEN), a Priority Pass restaurant. Mercantile Restaurant Review – Denver (DEN) My flight home to LA was delayed and that left me the...
Review: SweetWater Mountain Taphouse DEN (Priority Pass Restaurant)
I enjoyed a delicious slab of pork ribs at SweetWater Mountain Taphouse in Denver (DEN), one of my favorite Priority Pass restaurants. SweetWater Mountain Taphouse Review – Denver (DEN) While American Express and Capital One cardholders can no longer...
Who Is That Passenger Giggling Like A Child In Seat 7L? Me…
If you were on United Airlines flight 1139 and you heard this guy in seat 7L giggling uncontrollably, I must apologize: it was me. You’ll have to blame Jon Hamm. Giggling Like Crazy In United Airlines Business Class Thanks...
Airbnb Saves The Day After Foxy Influencer “Scammed” In Italy
After a TikTok star with millions of followers was purportedly scammed out of a seaside villa in Positano, Italy, Airbnb came rushing to the rescue. If I was writing this script, it could not have worked out better….for Airbnb’s marketing...
Brussels Airlines Upgrades Business Class Catering
Brussels Airlines is improving its short-haul and mid-haul catering in business class, with refreshed menus and a major upgrade to the meal presentation. This marks a substantial improvement for the Star Alliance carrier. Catering Matters: Brussels Airlines Plans Upgrades...
Passenger Rips Open A321 Emergency Exit Door While Plane Still In Air…How?!
A passenger ripped open the emergency exit door of an Asiana Airlines Airbus A321 earlier today. How is that even possible? The answer lies in the altitude of the plane. Passenger Successfully Opens Emergency Exit Door On Asiana A321...
Review: United Airlines 787-9 Business Class Johannesburg – Newark
After a lovely two weeks in Africa, it was time to head home. A long flight lay ahead of me in United Airlines Polaris Business Class from Johannesburg to Newark on a Boeing 787-9. United Airlines 787 Business Class...
The Alarming Reason United Airlines CEO Opposes European-Style Compensation For Delays
It is not a surprise that an airline CEO like Scott Kirby of United Airlines is not in favor of a cash-based European-style compensation system for flight delays and cancellations. I was a bit surprised, however, at his use...
Emirates Picks Penelope Cruz As Star Of New Ad Campaign
Dubai-based Emirates has named Penelope Cruz as its next brand ambassador. As Emirates launches a new ad campaign and unveils a new slogan, its use of the world-renowned model and movie star seeks to further glamorize the full-service carrier....
United Airlines Will Swap Eli’s “Pie In The Sky” For Christie’s Cookie In Domestic First Class
Starting next month, you can expect a refreshed dessert if traveling in domestic first class on United Airlines from Christie’s Cookie. Christie’s Cookie Return To United Airlines First Class Since United brought back meal service in the pandemic era...
Woman Claims United Airlines Downgraded Her Fiancé To Coach So Flight Attendant Could Rest In His Business Class Seat…But The Truth Is More Complicated
A woman angrily took to social media claiming that United Airlines downgraded her fiancé from “first class to coach” so that a member of the flight crew could have his seat. She is understandably upset, but let’s better understand...
United Airlines CEO Hints At Massive Washington Dulles Expansion
Is United Airlines on the brink of a massive expansion at Washington Dulles International Airport? United CEO Scott Kirby dropped a major hint this week. Washington Dulles Expansion Hinted By United Airlines CEO Speaking in Denver on CNBC’s Squawk...
The World’s 10 Most “Miserable” Countries….
The conservative National Review is out with its latest “Hanke’s Annual Misery Index” (HAMI) which purports to chart which countries are the most miserable based on unemployment rates, inflation, and interest rates. The top 10 contenders are largely unsurprising,...
Hard Hat Tour: New United Club Lounge In Denver
United Airlines is preparing to open a new club lounge in the A-Concourse later this year in Denver and I had a chance to take a hard hat tour to view the progress yesterday. Let’s take a look. A...
Ruffians Brawl At Chicago O’Hare Baggage Claim
A nasty fight brawl out in the baggage claim area of Terminal 3 at Chicago O’Hare International Airport. What do these fighting ruffians, if anything, teach us about travel? Chicago O’Hare Baggage Claim Brawl – Dozens Throw Punches I’m...
The Classy American Airlines Captain
Small customer service gestures go a long way toward making delays bearable and building loyalty. I want to pay tribute today to a classy captain on American Airlines who turned an annoying delay into a lovely case study in...
