Waiting until afternoon to pick up my car at a neighborhood Avis car rental office in Germany proved to be a bad idea: I was told there were no cars left. Avis Ran Out Of Cars – Agent Simply...
Qantas CEO Resigns In Disgrace
I have an article planned on the malaise at Qantas…the enigma that this airline represents within Australian borders and outside…but first some more breaking news: long-serving Qantas Chief Executive Alan Joyce will resign tomorrow…his retirement has been accelerated after...
“Frantic” Parents Trick Man To Switch Seats Onboard: I Would Have Demanded My Original Seat Back
We’ve discussed seat swapping on airplanes many times, but what happens when you’ve conned? I’d insist upon my original seat back. Parents “Frantic” That Their “Little Girl” Is Separated From Them On Flight To Australia. She Was Actually A...
A Diarrhea Diversion On Delta Air Lines
DL194, you’re number two for landing. I’ll avoid further puns and get to the point: I feel horrible for everyone involved in a Delta Air Lines diversion over diarrhea. The crew, the sick passenger, and the other passengers onboard....
Southwest Airlines Flight Attendant Shames Woman For Her Fitness Attire
It’s no coincidence that nearly every one of these wardrobe-related stories involves Southwest Airlines. Friendly service, jokes, and an intolerance of any sort of revealing attire seems to be coded into the DNA of the Dallas-based airline. Today we...
Review: British Airways A319 Business Class
From London to Basel, we flew on British Airways in Club Europe business class on the Airbus A319, a short but pleasant flight. Business class is arguably unnecessary on these short flights, but it is certainly appreciated to guarantee...
Great Idea: Mandatory Community Service For Delta Flight Attendants
The move by Delta Air Lines to require newly-hired flight attendants to complete mandatory community service in order to pass their probationary period is a great idea that I hope other US carriers will adopt. Community Service For Flight...
LOL: Special Meals On British Airways In Business Class
For our “dinner” flight in British Airways Club Europe Business Class from London to Basel, I ordered three special meals. I had to laugh when they were delivered… Special Meals In British Airways Club Europe Business Class Shorthaul service...
British Airways Restores Free Food And Drinks In Economy Class On Two Routes
Is British Airways wisely beginning to realize that if you want people to pay more to fly BA than easyJet or Ryanair, you better offer them a good reason why? In what is hopefully a sign of things to...
Review: British Airways Galleries Lounge South – London (LHR – T5)
I never much cared for the British Airways Galleries South Lounge at LHR in the past, but it proved to be an ideal venue to efficiently feed my family ahead of our late evening flight to Switzerland. British Airways...
Heathrow Express – Too Much For Families?
After a pleasant stay in London, my family returned to LHR via the Heathrow Express for our onward flight. Despite a delay, we saved time versus using London Underground or a taxi in the height of rush hour. Heathrow...
Exclusive: The Appalling Treatment Of A Woman At LAX By Misogynistic US Border Agents
A dear friend from Austria recently endured a humiliating experience while entering the United States at Los Angeles International Airport (LAX). I will tell her story here, in hopes that it will raise awareness over the horrible way women...
The Coffee At Buckingham Palace…Is Not Fit For A King
Props for the effort, but the coffee at Buckingham Palace is not fit for a king…or even a commoner. (Not So) Great Coffee At Buckingham Palace Earlier I outlined our tour of Buckingham Palace. As you exit the place...
United Airlines Flight Attendants Protest Across USA
Flight attendants for United Airlines assembled yesterday to protest at major airports for a new contract, which they claim is two years overdue. United Airlines Flight Attendants Protest For New Contract, Work Improvements The AFA-CWA union representing flight attendants...
Guide: Touring Buckingham Palace
My son Augustine requested two activities during our two days in London: visit Buckingham Palace and the British Museum. We did both in a single half-day. This post will highlight the logistics of touring Buckingham Palace with a family....
Can Flight Attendants Just Ignore Call Light?
The debate over whether to use the flight attendant call light (or button) is not new, but when a passenger presses it, can flight attendants just ignore it, especially if they frequently remind us they are primarily present for...
Palestinian-American Woman Encounters Trouble Flying To Israel
An interesting story has played out on Twitter over what happened to Noor Fawaz, a Palestinian-American journalist, when flying to Israel. It should come as no surprise that she encountered so much trouble on both El-Al and United Airlines,...
London Is Growing On Me…
With family living in London, I am a frequent visitor and every time I set foot in this momentous metropolis, I like it more. Truly, London is growing on me. London Calling: My Fondness For This City Is Growing...
My First Flight In United Polaris Business Class (A Child’s Review)
I’ve asked my three-year-old daughter Claire Marie to offer her thoughts on our recent 787-9 flight from Los Angeles to London on United Airlines in Polaris Business Class. You can find similar reviews from my son Augustine here (LAX-LHR)...
Tiffany Gomas “Trying To Lay Low” By Strutting Through LAX In SAME OUTFIT She Wore During “Not Real” Plane Incident
I’m amused at the public relations angle of the Tiffany Gomas story. The woman who made headlines around the world for claiming to see a ghost on American Airlines has resurfaced at Los Angeles International Airport…claiming that she is...
