American Airlines is investing in its premium customer experience at Chicago O’Hare International Airport (ORD) with plans for a significantly expanded Admirals Club lounge in Concourse L. American Plans New 10,000-Square-Foot Admirals Club Lounge At Chicago O’Hare American Airlines...
American Airlines First Class Passenger Demands $7,000 After Red Wine Soaks $2,000 Louis Vuitton Bag
A spilled glass of red wine in first class on American Airlines has turned into a viral dispute over airline liability, luxury goods, and what constitutes reasonable compensation. Red Wine, First Class, And A $7,000 Demand: What Does American...
Review: Thai Airways 787-9 Business Class
My short journey from Bangkok to Kuala Lumpur on Thai Airways onboard a 787-9 in “Royal Silk” business class exceeded (almost) all expectations, with gracious service and a delicious multi-course meal. Thai Airways 787-9 Business Class Review (BKK-KUL) After...
American Airlines CEO Robert Isom Faces Unanimous No-Confidence Vote From Flight Attendant Union
American Airlines is facing escalating internal pressure after its flight attendant union issued a formal vote of no confidence in CEO Robert Isom. American Flight Attendants Vote No Confidence In CEO Robert Isom On Monday, the Association of Professional...
American Airlines Signals European Growth With New Route Wishlist, But Asia Remains Absent
American Airlines is signaling that its network ambitions may extend well beyond its current footprint, but the question is whether any of these “dream” routes are realistic in the near future under current market conditions. It’s also telling what...
United Starlink Wi-Fi Super Bowl Ad Highlights Rapid Inflight Connectivity Rollout
United Airlines took to one of the biggest advertising stages in the world this weekend to highlight something far more practical than celebrity cameos or slapstick humor. United Flexes Starlink Wi-Fi Advantage In Super Bowl Spotlight During the Super...
EVA Air 777 Business Class Still Shines, Even On A Short Regional Flight
The seat may be old, but the business class product on the EVA 777 remains excellent, even on shorter regional flights. I enjoyed a superb journey from Bangkok to Taipei and will lay out my first impressions of EVA...
United Airlines To Expand Meal Preorders With More Entrees On More Flights
United Airlines is celebrating the success of its meal pre-order program and preparing to expand it even further. United Expands Meal Pre-Orders As It Claims 40% Satisfaction Boost And Less Food Waste A memo to flight attendants shared with...
Review: Thai Airways Royal Orchid Prestige Lounge Bangkok (BKK)
The final stop on my Star Alliance Lounge tour in Bangkok (BKK) was the Thai Royal Orchid Prestige Lounge in the main terminal of the international departures area, the flagship Thai Airways Lounge. Thai Airways Royal Orchid Prestige Lounge...
Review: Thai Airways Royal Silk Lounge Bangkok (BKK – Main Terminal)
The penultimate stop on my Star Alliance Lounge tour in Bangkok (BKK) was the Thai Airways Royal Silk Lounge in the main terminal of the international departures area, a dated but comfortable lounge that is like the ugly step...
United 787 Premium Plus On Fifth Freedom Hong Kong–Bangkok Flight
As I mentioned yesterday, I flew from Hong Kong to Bangkok in premium economy (what United brands as Premium Plus) on a Boeing 787, a short but pleasant daytime flight. United 787 Premium Plus: Closer To Economy Than Business...
Delta Targets American’s Premium JFK–Orange County Route With Lie-Flat 757
Delta Air Lines is returning to a transcontinental route that will put it in direct competition with American Airlines’ premium offering between New York and Southern California. Delta Restores New York To Orange County Nonstop, Putting Pressure On American’s...
Trump Wants Washington Dulles Airport And New York Penn Station Named After Him
President Donald Trump is reportedly floating a naming rights swap that would put his name on two major transportation hubs. Trump Wants Dulles Airport And Penn Station Named After Him In Exchange For Infrastructure Funding According to The New...
My Last Flight As A United Premier 1K…
An extended chapter of my life has come to an end, as I drop from a Premier 1K to a Premier Gold in the United MileagePlus program for the first time in many, many years. With a missed upgrade...
United Snatches Spirit’s Final O’Hare Gates In $30 Million Power Play Against American Airlines
United Airlines has just raised the stakes in its Chicago O’Hare turf war with American Airlines by scooping up Spirit Airlines’ final two preferential use gates at ORD for about $30 million. United Pays $30 Million For Spirit’s Final...
Review: Singapore Airlines SilverKris Lounge Bangkok (BKK)
Singapore Airlines offers a comfortable outstation SilverKris Lounge in Bangkok Suvarnabhumi Airport (BKK), with a generous selection of food and drinks plus comfortable seating. Singapore Airlines SilverKris Lounge Bangkok Review (BKK) This lounge is open daily from 6:30 am...
United First Class Passenger Ordered Off Flight After Clash With Off-Duty Flight Attendant…Then Flies Anyway
A viral video shows a heated exchange over perceived rudeness toward a hearing-impaired woman on a United Airlines flight, with a paying customer being asked to deplane. Even though the passenger ultimately flew, it’s fair to ask why this...
I Went Back To Hong Kong’s $25 “Jail Cell” Hotel To Redo A 20-Year Travel Failure
With a short night in Hong Kong, I closed the chapter on a travel mistake I made nearly 20 years ago. Back To Chunking Mansions: Correcting A 2008 Hong Kong Travel Blunder I arrived at 7:20 pm from San...
American A321XLR Business Class: I’ve Never Seen Passengers So Happy?
Although I agree conceptually with much of the feedback from One Mile At A Time about the new American Airlines A321XLR, my own anecdotal experience onboard in business class was very different. The Positive American Airlines A321XLR Feedback I...
Review: EVA Air Lounge Bangkok (BKK)
The EVA Air Lounge in Bangkok Suvarnabhumi Airport is a sizable lounge for EVA’s sizable operation in BKK. EVA Air Lounge Bangkok Review (BKK) I visited this lounge ahead of my Thai Airways flight to Kuala Lumpur. EVA maintains...
