Although it may seem like poor passenger behavior is confined to the United States and budget carriers in the United Kingdom, a violent incident in Brazil reminds us that poor behavior knows no borders and flight delays speak the...
Will American And United Match Delta’s Upgrade Devaluation?
Delta Air Lines devalued its global upgrade certificates yesterday, now only allowing a confirmed one-cabin upgrade. Will American Airlines and United Airlines shortly follow? Delta Air Lines Devalues Confirmed Upgrades Via Global Upgrade Certifcates Delta Global Upgrade Certificates (GUCs)...
Review: Avianca VIP Lounge El Salvador (SAL)
My love of the Avianca VIP lounge in San Salvador can be summed up in three words: chicken tortilla soup. That made an otherwise drab lounge a rather nice place spend a very long layover in El Salvador International...
Scary: Two Killed At Hyatt Resort In Gunfight Between Drug Dealers
Guests at the Hyatt Ziva Riviera Cancun were told to rapidly seek cover as at least two men armed with machine guns opened fire in what appears to be a drug-related conflict. Shooting at Hyatt Ziva Riviera Cancun The...
Great Coffee In El Salvador International Airport (SAL)
For reasons I’ll discuss tomorrow, I was denied the chance to spend my seven-hour layover in central San Salvador and instead was stuck inside the airport. That left me plenty of time to seek out good coffee in El...
United Airlines Seeks To Capitalize On American Airlines’ Woes
A letter from United Airlines CEO Scott Kirby seeks to capitalize on the recent woes at American Airlines, painting a picture of contrasts concerning operational reliability and passenger behavior onboard. United Airlines Paints A Contrasting Picture With American Airlines...
Southwest Airlines Pilot Faces Assault Charge After Heated Debate Over Masks With Flight Attendant Turns Ugly
Can you picture it? Flight attendants and pilots sitting around a hotel bar after a long duty day. The conversation turns to masks. It also turns ugly. One feels strongly masks are the ineffective facial diapers of the weak...
Review: AeroConnections VIP Lounge San Salvador (SAL)
If you find yourself in San Salvador (SAL) with a long layover and a Priority Pass and, the AeroConnections VIP Lounge is not a bad place to pass the time. AeroConnections VIP Lounge SAL Review The lounge is open...
A New Twist In Latest American Airlines Flight Attendant Assault Incident
There’s a new twist in the case of an American Airlines flight attendant who was brutally assaulted on a trip from New York to Orange Country, California. The passenger claims he had just had brain surgery and it was...
Review: United Airlines Polaris Lounge Washington Dulles (IAD)
United Airlines’ new Polaris Lounge in Washington Dulles represents a huge leap forward in terms of premium cabin ground product, offering a compelling reason to choose United or Star Alliance when departing from IAD. United Airlines Polaris Lounge Washington...
Woman Kicked Off American Airlines Flight For Anti-Drug Mask
A woman claims she was kicked off an American Airlines flight for refusing to remove a profanity-laden anti-drug mask, again placing the spotlight on American’s vague and inconsistently-enforced dress code. Another F-Bomb Mask Incident On American Airlines, A Different...
Review: Copa Airlines 737-800 Business Class
From Fort Lauderdale to Panama City and again from Panama City to San Salvador, I flew on a Copa Airlines 737-800 in business class. This review will cover both flights. Copa Airlines 737-800 Business Class Review After landing from...
Horrible: American Airlines Agents Threaten To Call Police On Passengers After Cancelling Their Flights
The woes continue for American Airlines and some wounds are self-inflicted. It’s one thing for staffing shortages to crate a domino effect of delays and cancellations. But it’s quite another issue to threaten passengers who are rightfully angry their...
Review: Azul Airlines A330-900neo Business Class
My first flight on Azul Airlines was a great one. The Brazilian carrier’s new A330-900neo is comfortable in business class, service was tremendous, and the food and beverage selection was delicious. Azul Airlines A330-900neo Business Class Review Booking I...
The “Insane” Reporter On “Let’s Go Brandon” Southwest Airlines Flight
Yesterday I (properly) criticized the pilot on Southwest Airlines who decided to add a “Let’s go Brandon” quip to his in-flight welcome announcement. Today I want focus on odd additional twist—the conduct of the reporter onboard who called herself...
Lufthansa First Class Lounge Reopens in Frankfurt
The Lufthansa First Class Lounge in the Schengen Area of Frankfurt Terminal 1 has re-opened its doors once again, marking the first time since the pandemic began that Lufthansa has opened multiple first class lounges at FRA. Lufthansa First...
Traveling From Halloween To All Saints Day
Just a small break from our regularly scheduled travel programming to consider death on All Saints Day. It’s one of the most difficult subjects to face, but an important one. All Saints Day – We Are All Traveling Down...
What Should Happen To Southwest Airlines Pilot Who Said “Let’s Go Brandon” Onboard?
A Southwest Airlines pilot acted unprofessionally in stating “Let’s go Brandon” over the PA system on his flight. But how should he be punished? And how can Southwest Airlines prevent copycats which serve to make already tense flights even...
Buttigieg Endorses “No Fly List” For Unruly Passengers
Secretary of Transportation Pete Buttigieg has indicated support for a federal “no fly list” for unruly passengers. Will the Biden Administration introduce such a list? Secretary of Transportation Pete Buttigieg: New No Fly List “Should Be On The Table”...
Flight Cancellations Continue On American Airlines
Operational woes for American Airlines continue as flight cancellations and delays are already beginning to mount after a very rough weekend. Flight Cancellations Continue Into November On American Airlines This morning even before 9:00AM ET American Airlines has cancelled...