Four Seasons has long resisted establishing a loyalty program. But that may be changing in 2021 after the luxury hotel chain hinted at new elite benefits. Four Seasons Loyalty Program In 2016, Four Seasons introduced an invitation-only guest recognition...
United Airlines Announces Start Date Of 737 MAX Flights

United Airlines will resume passenger flights on the embattled Boeing 737 MAX in February 2021 out of two hubs. The return of the United 737 MAX follows months of preparation. United Airlines Announces Start Date For 737 MAX Return...
Child Self-Destructs Over Snack Box In United First Class

“I’m Hungry Now! I Want It Now!” I flew from Denver to Los Angeles earlier this week. Dinner was served after takeoff, which these days is a sandwich or snack box. After dinner, I leaned back for a moment,...
Confirmed: Passenger Who Died On United Airlines Had COVID-19

Yesterday, I wrote about the mystery surrounding a death onboard a United Airlines flight from Orlando to Los Angeles. Today, we have confirmation that the deceased passenger had COVID-19. Man Who Died On United Airlines Did Have COVID-19 First...
Great Coffee In Denver International Airport (DEN)

I had a brief layover in Denver this week and set out to find good coffee..and found it in Concourse A. Great Coffee In Denver International Airport (DEN) Concourse B is usually all I see at Denver because that...
Aeroflot’s Contradictory Signals On Masks

On Aeroflot, you must wear a mask or you will be denied boarding. Onboard, you must keep your mask on or face an unspecified punishment. But if you don’t keep your mask on, you’ll be accommodated in a special...
A Somber Visit To Cape Coast Castle, Ghana

Like visiting a Concentration Camp, my visit to Cape Coast Castle in Ghana was a somber reminder of the depravity of the human race. A Day Trip To Cape Coast Castle in Ghana I hired a driver in Accra...
Mystery Surrounds Death On United Airlines

On Monday, a passenger died on United Airlines Flight 591 from Orlando to Los Angeles. Questions as to whether he died with COVID-19 persist and remain unanswered, although it seems likely that was the case. Passenger Dies On United Airlines...
Ironic: Airline Customer Satisfaction Reaches All-Time High

It appears that the pandemic has produced an interesting side effect according to a new survey: happy airline passengers. Survey Says: Airline Passengers Are HAPPY In The Pandemic Era Airline passengers do have a lot of be thankful for...
What Israel-Morocco Peace Deal Means For El Al + Royal Air Maroc

The Abraham Accords have led to another historic agreement, this time between Israel and Morocco. The latest peace agreement has tremendous implications for El Al and Royal Air Maroc. El AL + Royal Air Maroc Plan Nonstop Service Between...
Planning An Epic Trip To Greenland!

For years I’ve dreamed on Live and Let’s Fly about taking a trip to Greenland, the number one destination on my travel bucket list. The prospect of new service from Canadian North from Canada to Greenland solidifies my desire...
A Royal Experience In SAS A350 Business Class

A long-time Award Expert client and friend recently returned home from Europe and had the great fortune of having the entire business class cabin to himself onboard a brand new SAS A350-900 in business class. When we booked his...
10 Things I’d Like To See From Transportation Secretary Pete Buttigieg

Joe Biden has announced plans to nominate Pete Buttigieg as his Secretary of Transportation. As Mayor Pete re-enters the national fray, I have a number of policy suggestions for his consideration. Mayor @PeteButtigieg is a leader, patriot, and problem-solver. He...
United Airlines Will Collect Contact Tracing Info During Flight Check-In

United Airlines, in consultation with the Centers for Disease Control and Prevention (CDC), has unveiled a voluntary program to collect customer contact tracing information for all international and domestic flights. United Airlines Will Facilitate Contact Tracing Months ago, I...
Review: Accra Marriott Hotel

I spent my first night in Accra at the Marriott hotel, just a few minutes from Accra’s Kotoka International Airport. It is a modern, comfortable hotel and the service was outstanding. Accra Marriott Hotel Review This hotel is Marriott’s first...
Parents Of Two-Year-Old Kicked Off United Airlines Blame Flight Attendants

In multiple appearances on Fox News, the mother and father of the two-year-old girl who was ejected from a United Airlines flight for failing to wear a mask placed the blame on a lack of empathy from flight attendants....
United CEO: “My Main Job Is About People And Taking Care Of People”

United CEO Scott Kirby appeared on Marketplace yesterday, one of my favorite radio programs. While the interview was fairly predictable, the final question evoked an answer I wasn’t expecting. United CEO Focuses On People Kirby was interviewed by Kai...
Hot Deal: JetBlue Mint Transcontinental From $299

I recently reviewed JetBlue’s updated Mint product and fell in love with JetBlue all over again. Easily the best domestic premium product, JetBlue is practically giving away tickets in Mint Class next year with a fire sale from Seattle....
Hot Deal: Chicago To Europe For $107 One-Way (Through Late 2021)

It may be a bit premature to start planning 2021 travel, but if you’re in the Chicagoland area and looking for a cheap one-way fare to Europe, TAP Air Portugal has a deal for you… TAP Air Portugal: Cheap...
United Airlines Was NOT Justified In Kicking Off Two-Year-Old

I’m going to call out United Airlines on a technicality, here. United’s website is simply unclear concerning its mask policy for two-year-olds, United overreacted concerning a two-year-old girl who could not keep her mask on, and removing two-year-olds in...