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Matthew Klint

13676 Articles

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.
TipsUpgrades

Miles, The Alternative To Sneaking Into Business Class

Matthew Klint Posted onNovember 22, 2021November 14, 2023 13 Comments
a woman looking at another woman on a laptop

My post on a woman sneaking up to business class on my Singapore Airlines flight caused quite a stir, with many indignant about me calling her out. But she could have avoided the embarrassment of being marched back to...

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United Airlines

United Airlines Flight Attendants Resist Return Of Pre-Departure Beverages

Matthew Klint Posted onNovember 22, 2021November 22, 2021 85 Comments
United Closing Flight Attendant Bases

The union representing flight attendants at United Airlines is pushing back against the return of pre-departure beverages in premium cabins onboard. United Airlines Flight Attendant Union: No Pre-Departure Beverages The bulletin to flight attendants came from the Association of...

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Etihadmiles

Time To Buy Etihad Miles? (1.2 Cents Each)

Matthew Klint Posted onNovember 22, 2021November 14, 2023 2 Comments
a group of stewardesses wearing face masks

There’s no doubt the current Etihad purchased miles bonus promotion is attractive, but is now the time to buy Etihad miles? Etihad Miles On Sale For As Low As 1.2 Cents Each – Good Time To Buy Or Not?...

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CoffeeDisney

Great Coffee At Disneyland?

Matthew Klint Posted onNovember 20, 2021November 14, 2023 9 Comments
a coffee shop sign on a building

Ok, I’m not a Disney guy so maybe you can help me for my next trip. Is it possible to get great coffee in Disneyland? Best Coffee In Disneyland – I Am Still Searching I recently visited Disneyland and...

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Disney

Photo Essay: Disneyland During The Pandemic

Matthew Klint Posted onNovember 20, 2021November 14, 2023 11 Comments
a statue of a man and a mouse

I took my family to Disneyland the day after I retuned from Asia and ended up having a wonderful time. Today I will share some photos from our visit with a few brief reflections. Disneyland During The Pandemic…What Pandemic?...

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United Airlines

United Airlines CEO Stands Up To Wall Street, Bets On Quality

Matthew Klint Posted onNovember 20, 2021November 14, 2023 31 Comments
a group of people in uniform

This week was Leadership Week at United Airlines with a number of addresses from top-level leadership about the future of United. In an extended conversation with Walter Isaacson, a member of the United Airlines Board of Directors, CEO Scott...

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BelarusIraqNews

Iraqi Airways 747 Plays Diplomatic Role In Belarus Border Crisis

Matthew Klint Posted onNovember 20, 2021November 14, 2023 28 Comments
a large airplane flying in the sky

An Iraqi Airways 747-400 transported over 400 Iraqis away from the contentious border between Poland and Belarus and back to Iraq, with officials hoping to ease tensions in an escalating spat between the European Union and Belarus. Iraqi Airways...

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Singapore Airlines

Hilarious: A Woman Tried To Sneak Into Business Class On My Singapore Airlines Flight

Matthew Klint Posted onNovember 19, 2021November 14, 2023 96 Comments
a person sleeping in a chair

If you’re going to try to sneak into business class, Singapore Airlines is not the airline to do it on. Woman Tries To Sneak Into Business Class On My Singapore Airlines Flight We had just finished dinner and the...

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Hotels

Marriott Hotel Manager Argues Customer Is Not Always Right, But Should We Excuse Poor Service?

Matthew Klint Posted onNovember 19, 2021November 14, 2023 27 Comments
a woman on the phone

Where is the line drawn between accountability and kindness? What if “kindness” is used as a convenient, catch-all tool to evade responsibility for providing basic service? When “Kindness” Becomes An Excuse For Poor Service At Hotels My wife says...

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Law In TravelUnited Airlines

United Airlines Pilot Jailed After Turning Up For Work 4X Over Legal Blood Alcohol Limit

Matthew Klint Posted onNovember 19, 2021November 14, 2023 40 Comments
a plane flying in the sky

At first I thought I had already written about this…because in 2017 I did write about a United 757-200 pilot who had a bit too much to drink in Glasgow, was given a breathalyzer test at the airport, found...

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American Airlines

Flight Attendants At American Airlines Say Premium Service Impossible With Current Staffing Levels

Matthew Klint Posted onNovember 18, 2021November 14, 2023 28 Comments
a man and woman wearing face masks and using a laptop on an airplane

Flight attendants at American Airlines are mounting a campaign to restore pre-pandemic staffing levels, arguing that premium cabin passengers are not getting the service they deserve due to insufficient flight attendants onboard. Flight Attendants At American Airlines Want Increased...

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Singapore Airlines

My Lovely 15-Hour Flight In Singapore Airlines Business Class

Matthew Klint Posted onNovember 18, 2021November 14, 2023 54 Comments
a group of people wearing face masks and gloves

I flew home from Bangkok in Singapore Airlines business class, including a 15-hour longhaul flight from Singapore to Los Angeles. The flight was wonderful. 15-Hour Longhaul Flight In Singapore Airlines Business Class – The Time Just Flew By I...

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AnalysisUnited Airlines

Money + Miles Awards At United Airlines: Good Concept, Bad Value

Matthew Klint Posted onNovember 18, 2021November 14, 2023 6 Comments
a wallet full of cash

The concept of applying miles toward the value of your purchased ticket is a blast from the past at United Airlines and an intriguing one. But there is virtually no value under the current iteration of this redemption option....

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United Airlines

United Is Choosing A Very Good Time To Reinstate Alcohol On Flights

Matthew Klint Posted onNovember 18, 2021November 18, 2021 11 Comments
a man giving a drink to a woman

A column by Lindsay Rogers at InsideHook argues that United is choosing a “very weird time” to reinstate alcohol on flights. Quite the contrary, I think United is choosing a very good time to bring back its full liquor...

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SingaporeUnited Airlines

United Airlines Will Resume Nonstop Singapore Service

Matthew Klint Posted onNovember 17, 2021November 14, 2023 22 Comments
an airplane parked in a hangar

On January 5, 2022 United Airlines will resume its nonstop service between San Francisco and Singapore. United Airlines Service To Singapore Relaunches In January 2022 As Singapore bucks the trend of its neighbors and takes a “we must live...

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Air Canada

The French Language, Respect, And The Air Canada CEO

Matthew Klint Posted onNovember 17, 2021November 17, 2021 73 Comments
Air Canada CEO French

I’ve thought about this issue for several days and come to the conclusion that the Air Canada CEO needs to learn French. Air Canada CEO In Trouble For Not Speaking French Air Canada CEO Michael Rousseau found himself embroiled...

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Singapore

My Singapore Transit Was Not What I Expected

Matthew Klint Posted onNovember 17, 2021November 14, 2023 110 Comments
a group of people walking in an airport

While I was very happy to fly Singapore Airlines home from Bangkok in business class, the transit experience at Changi Airport was not what I was expecting… My Singapore Changi Transit Experience I booked Singapore Airlines from Bangkok to...

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Vietnam Airlines

Vietnam Airlines Will Be The Most Comfortable Way To Travel Between The USA And Asia

Matthew Klint Posted onNovember 17, 2021November 14, 2023 28 Comments
a group of people standing on a stage

After finally obtaining U.S. regulatory approval, Vietnam Airlines will launch its first nonstop flight to the United States later this month…with a twist that virtually ensures this flight will be a huge money loser, but also perhaps the most...

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bangkokMexican Food

Taco Bell In Bangkok…

Matthew Klint Posted onNovember 16, 2021November 14, 2023 40 Comments
a sign on the side of a building

There’s a new Taco Bell in Bangkok and I could not help but to try it during my recent trip. Taco Bell In Bangkok? Yes Please. I spent three days in Bangkok and promise I’ll shortly share all the...

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Law In TravelUnited Airlines

Don’t Touch My Husband! Woman Shoves Flight Attendant For Waking Up Hubby, Now Faces Jail Time

Matthew Klint Posted onNovember 16, 2021November 14, 2023 55 Comments
a woman sitting in an airplane

In an odd story that is about masks but not really about masks, an angry wife faces jail time after repeatedly pushing a flight attendant who awakened her husband and reminded him to wear his mask during an overnight...

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