There’s a big difference between being entitled to an opinion and being entitled to act upon that opinion. That important realization presents itself today in the form of a travel column. You Are Always Entitled To Your Opinion, Even...
What Does Delta’s Approach To Furloughs Teach Us About Labor Unions?
Delta Air Lines recently announced it would not furlough any flight attendants this year. Meanwhile, American Airlines and United Airlines plan to lay off thousands. Delta flight attendants are non-unionized while those at American and United are. Can we...
Black Lives Matter Pins Prompt Backlash At American Airlines
American Airlines is facing a backlash from some employees over a recent decision to allow flight attendants and other employees to wear “Black Lives Matter” pins on their uniforms. There are many issues to unpack here. American Airlines Designing...
Labor Day Message From United CEO Scott Kirby
United CEO Scott Kirby has not written many holiday notes during his brief tenure and seems to prefer video messages, something his predecessor never missed. But this is a bittersweet Labor Day for United Airlines and the entire airline...
Horrifying: Mom Claims Southwest Airlines Continued To Serve Alcohol To Drunk Man Who Groped Her Teen Daughter
An angry mother is suing Southwest Airlines after she claims the airline continued to serve alcohol to a drunk man who groped her teenage daughter. A Horrific Southwest Airlines Groping Lawsuit In a lawsuit filed in Dallas, the mother...
The Worst Passenger In The World…On My Air Canada Flight
Here’s a sad bookend to my latest trip report. We discussed a nasty yet passive-aggressive passenger on American Airlines yesterday. Today I share about a nasty and very direct passenger on my Air Canada flight from Toronto to Los...
Delta Air Lines: No Flight Attendant Furloughs
It’s a particularly happy Labor Day weekend at Delta Air Lines, as flight attendants were thanked for their sacrifice and told that no furloughs were planned for 2020. How was Delta able to avoid flight attendant furloughs while others...
United Will Restore More International Service In October 2020
United Airlines is making adjustments to its October 2020 domestic and international schedule this weekend, with additions, subtractions, and the restoration of many routes, particularly to Latin America. While it is still only a shadow of its “regular” schedule...
American Airlines Suspends, But Does Not Ban, Passenger Who Wrote Nasty Note To Flight Attendant (Yet)
Earlier today I wrote about a passenger on American Airlines who wrote a horrific note to a flight attendant after she asked her to place her mask above her nose. Now American Airlines has suspended that passenger. That leaves...
Review: Air Canada 787-9 Business Class
Everything about my Air Canada 787-9 flight in business class was lovely. Well, almost everything. I highly recommend Air Canada’s “Signature Class” product between Los Angeles and Toronto, but be prepared to be patient. Air Canada 787-9 Business Class...
A Wretched Note To Flight Attendant From A More Wretched Passenger
What–other than languishing in a supreme state of wretchedness–would move a passenger to take the time to write a condescending, bitter, angry, handwritten note to a flight attendant? Angry Passenger Writes Horrific Note To Flight Attendant A passenger was...
Delta Upgrades Black Woman Harassed By Her White Seatmate
It’s one thing to express a viewpoint. It’s quite another thing to harass a seatmate with unwanted conversation, especially on extremely sensitive topics in a confined space. I applaud Delta and other passengers onboard for stepping in to diffuse...
Review: Air Canada Transborder Maple Leaf Lounge Toronto (YYZ)
While not my favorite Maple Leaf lounge, the Air Canada Transborder Lounge in Toronto Pearson offers food, drink, and a place to spread out ahead of your flight to the United States. Air Canada Transborder Maple Leaf Lounge Toronto...
New Tool From United Airlines To Navigate Travel Restrictions
United Airlines has released an interactive tool called a Destination Travel Guide to help you gauge and prepare for travel restrictions at your destination. Destination Travel Guide From United Now available on united.com, the Destination Travel Guide provides a...
What Scott Kirby Told United Employees About Impending Furloughs
United Airlines CEO Scott Kirby has delivered a somber yet strangely uplifting address to employees concerning impending furloughs in a video message reviewed by Live and Let’s Fly. United CEO Scott Kirby Informs Employees Of Coming Furloughs Kirby said...
Maybe The Woman Who Walked Onto 737 Wing Was Just Sick…?
There’s a “humorous” story making its way around the internet that a woman just decided to open an emergency exit door and walk onto the wing of a 737 for a few seconds because she was “too hot” to...
Review: Air Canada Signature Suite Toronto (YYZ)
The Air Canada Signature Suite in Toronto is the finest airport lounge in North America I have ever visited. Period. Air Canada Signature Suite Toronto Review Note this review is from February 2020. This lounge is currently closed due...
Delta’s New Upgrade Policy Appears To Encourage Shenanigans
Delta’s making it easier to upgrade companions, but favoring SkyMiles members with no status over Medallion Gold, Silver, and Platinum members. How does that make any sense? Delta’s Odd New Companion Upgrade Policy The issue is companions traveling on...
Trump: “We’ll Be Helping The Airlines”
President Donald Trump has promised additional aid to struggling U.S. airlines as huge job cuts loom ahead of the November presidential election. Trump Promises More Aid To Airlines Speaking on his way to Kenosha, Wisconsin yesterday, Trump offered promises...
Extreme Productivity: 10 Hours Of Solace In United Business Class
I recently traveled from Los Angeles to New York. For an hour. It’s not like I could leave the airport anyway unless I was willing to quarantine. And you know something? It was exactly what I needed. So while...
