Air France and American Express seem to be engaging in a conspiracy to rip off customers in contravention of EU law. This is really an upsetting story that may have ramifications in the United States if flight restrictions remain...
How Lufthansa Is Fleecing Customers…Again
Lufthansa, the German airline known for strictly enforcing rules to its advantage and flouting those to its detriment, has a new way to avoid issuing refunds: leave passenger in limbo. Limbo is an uncertain period of awaiting a decision...
United Airlines Further Reduces Domestic Schedule
As demand continues to plummet, United will further scale back its domestic schedule by reducing frequencies on several routes, including once busy hub-to-hub routes. Last week, United announced it would be reducing domestic U.S. and transborder Canadian flights by...
Lufthansa Converts Passenger Aircraft Into Cargo Plane For “Special Mission”
A very unique Lufthansa Airbus A330-300 landed in Frankfurt yesterday afternoon, not so much because of the aircraft itself, but because of what was inside. Lufthansa, like most airlines around the world, is facing dramatically reduced customer demand for...
Coronavirus Kills United Airlines Newark Employee, Others Test Positive
There is a story behind the death of every man and woman. Those stories tend to get buried as death tolls quickly mount. Sadly, COVID-19 has claimed the life of a United Airlines ramp worker in Newark. It is...
Delta Credit Rating Cut to “Junk” Status By S&P
Once-mighty Delta Air Lines has gone from the envy of the airline world to a company whose credit rating was just downgraded to junk status. S&P Global Ratings has lowered Delta’s long-term rating from BBB- to BB. Translation: it’s...
Review: Turkish Airlines 787-9 Business Class
Business class onboard the Turkish Airlines 787-9 is a solid overall product and even better if you are traveling solo. Instead of booking nonstop to Los Angeles on the 777-300ER, a product I have reviewed before, I booked to...
Luxury Hotel Chain Offering “Quarantine” Packages…
Would you be more likely to splurge for a luxury hotel room if it came with a COVID-19 test kit, nurse on duty, and medical insurance? If so, Swiss luxury hotel chain Le Bijou may be just the place...
White House, Senate Agree To Stimulus Package That Will Include Relief For Airlines, Hotels
Senate leaders and White House officials just emerged from a marathon closed-door negotiation session with smiles on their faces. Both sides now fundamentally agree on a $2 trillion stimulus package aimed at boosting the American economy. Among the largesse...
My Shelter-In-Place Diet Is Worse Than My Travel Diet…
Usually I eat healthy at home and splurge when I travel, especially onboard an airplane. Lately, I’ve fallen into the junk food trap at home. How about you? My wife is a wonderful cook and very good at making...
KLM Flight Attendant Soothes Cabin With Stirring Song
A KLM flight attendant bid farewell to passengers in the form of a song, singing for passengers in a gesture that will make you smile. This is an uncertain time for the entire economy, but particularly for flight attendants...
Cool: Nonstop A380 Flight From Australia To London On Qantas
With Singapore blocked off, Qantas is getting creative with its London service, bypassing other countries all together in favor of a technical stop at a historic Australian airport. Nonstop Service…From Darwin To London Heathrow Qantas 1/2, its flagship nonstop...
Qantas Wants To Crush Virgin Australia Once And For All
Troubled Virgin Australia has asked the Australian government for a financial lifeline. Qantas has aggressively responded, denouncing a government bailout for a “badly managed” company and arguing for a “survival of the fittest” model as the economy enters recession....
Florida Quarantining New York Travelers: More Domestic Flight Restrictions Coming?
Florida Governor Ron DeSantis has announced that all airline passengers arriving from the New York-area will face a mandatory 14-day quarantine. Are more domestic flight restrictions around the corner? DeSantis announced the ban Monday evening, warning that, “I would...
Would You Support Airline Bailouts If Executives Chipped In Themselves?
I’m curious, would you be more likely to support a bailout for the airline industry if executives returned the bulk of their compensation or chipped in from their own pockets? Richard Branson, for example, is worth over $4BN, but...
If The Airline Refund Doesn’t Impute, You Must Dispute…
Let me put it bluntly: if your flight is canceled and an airline doesn’t issue a prompt refund, you should dispute the charge with your credit card company. In 1994, charismatic attorney for O.J Simpson Johnnie Cochran told the...
An Extortion Proposal From US Airlines To Congress
U.S. airlines have banded together to warn that absent immediate aide from U.S. Congress, jobs will soon be lost. The letter amounts to extortion, even as U.S. airlines finally begin to take on a more sensible narrative. Let’s start...
American Airlines Backs Downs On Mask Ban
American Airlines (wisely) backed down on its ban on masks for flight attendants, now allowing them to wear masks onboard and in airports if they so choose. If the U.S. government is to believed (and that’s sadly not a...
Reversal: United Reinstates Longhaul International Flights
Earlier today I reported that United would slash all of its longhaul service in April, leaving only international service to a few cities in Mexico. Already, United has reversed that decision and reinstated a number of longhaul flights. United...
My Favorite Airline Comfort Food, One Last Time
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My last...
