I love intelligent humor that not only draws a laugh, but makes a deeper point–perhaps a reflection on an pertinent political issue or on society at large that invites contemplation and discussion. A new video out poking fun at...
Reminder: New Aeroplan Award Chart Takes Effect on 01/01/14
Aeroplan is updating its award chart on January 01, 2014 and the changes are both good and bad. The Good: One-way awards at half the round-trip cost Right now Aeroplan charges 67% of the r/t price for a one-way...
3:1 Avianca Lifemiles Today Only
A targeted e-mail went out to Avianca Lifemiles members this morning with a 3:1 mileage purchase offer: buy 1,000 miles and get 2,000 free, today only. 1,000 miles costs $30 + tax, so you’re getting miles for one cent, pre-tax....
The Night Before Christmas: United Airlines Edition
‘Twas the night before Christmas, when all through the air,The United executives stirred in despair;The stock had grown on the NYSE with fanfare,In hopes that great profit soon would be there;The Chairman was nestled all snug in his bed;While...
Singapore Airlines Accuses United Airlines of Lying About Pulled Online Award Space
Last week, United announced that it would no longer offer online searchability for Singapore Airlines award space. United stated this was a “mutual” decision but implied that Singapore had requested that United remove the space. Hi everyone, I wanted...
Generous Lufthansa First Class Award Availability between Tokyo Haneda and Frankfurt
When Lufthansa recently announced new service between Mexico City and Munich as well as Toronto and Munich, premium class award seats were released on every flight. Even first class, which is normally only released to Star Alliance partners two...
Star Alliance Should Pursue Alaska Airlines
For all the complaints about US Airways being a “low-cost carrier” or offering an inferior in-flight product, the carrier has been a valuable member of Star Alliance that will be missed tremendously. With a healthy European route network and...
Air India Again Positions Itself for Star Alliance Membership
When I worked for Star Alliance in 2011, the politics surrounding Air India’s failed bid to join the Alliance were fascinating. I am bound from disclosing the nitty gritty details, but the situation opened my eyes to how much...
Hitting the Million Miler Mark on United Airlines
My first United Airlines flight was from Los Angeles to Denver in the winter of 1995, but I did not start seriously flying United until 2005, the year I decided I did not want to sit behind the curtain...
Delta Actually Improves Skymiles Program with Attractive Upgrade Options
Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare....
Video: WestJet’s Heartwarming Christmas Surprise
Several airlines have released holiday-themed videos this month, but WestJet’s “Christmas Miracle” film brought a big smile to my face. The simple message–that it is more blessed to give than to receive–is not a trite expression, but a truism that...
Higher Airline Fees in Congressional Budget Compromise
Rep. Paul Ryan (R-Wisconsin), Chairman of the House Budget Committee, and Sen. Patty Murray (D-Washington), Chairwoman of the Senate Budget Committee, have unveiled a compromise plan to fund the U.S. federal government for the next two years, eliminating the spectre of...
United: US Airways Award Flights Bookable through March 30, 2014
United Airlines released an update concerning its future relationship with US Airways– As you’ve undoubtedly seen, American Airlines and US Airways closed their merger today. While our partnership with US Airways will be ending on March 30, 2014, it’s still...
Frequently Asked Questions About the American Airlines – US Airways Merger
American Airlines and US Airways have officially merged, but for practical purposes, the airlines remain separate entities and will maintain separate operations for several months. Business will continue as usual, with separate check-in, gates, loyalty programs, and policies: like...
Man Wakes Up Onboard Dark, Empty, United Express Plane in Houston
A man buys a United Airlines ticket from Louisiana to California via Houston on United. He boards the first leg and being an extraordinary sleeper, falls into a deep slumber on an Embrarer regional jet, one of the most...
United’s IDB Nightmare: 90-Year-Old Pearl Harbor Veteran Among 41 Bumped Off Flight to Honolulu
United Airlines is facing another firestorm over news that a 90-year-old Pearl Harbor veteran bound for Honolulu was among 41 passengers bumped when bad weather necessitated severally weight restricting a 737-800 aircraft at Los Angeles International Airport. Ewalt Shatz travels...
Yerevan to Istanbul in Armavia Economy Class
Armavia was Armenia’s flag carrier, but entered bankruptcy on March 29, 2013 and suspended all operations on April 1, 2013. I got in just in time, for I doubt there would have been a refund if my flight had...
Why I’m Not So Optimistic About Jeff Smisek Anymore
On October 12, 2010 I wrote a post entitled, “Why I’m Optimistic about Jeff Smisek Leading United Airlines.” Based upon an inflight anecdote in which Smisek engaged both crew and customers, I posited that “he appears to be laying...
Feeling at Home in Yerevan
I grew up in Glendale, California, home to one of the largest Armenian populations outside of Armenia’s capital city of Yerevan. My best friend in elementary school was Armenian and I have several friends in the Armenian community. In...
Delta Cancels Flight to Charter Basketball Team Instead
Whatever the going rate is for a chartered jet on Delta Air Lines, it must be better than the revenue from a scheduled flight, because when a Delta charter went mechanical on Saturday in Tampa, Delta promptly cancelled a...
