Category Archives: American Airlines

While I understand that the perk can be abused (just like any perk), American Airlines is making a big mistake in eliminating revenue ticket holds from its website. American Airlines Eliminates Ticket Holds – Why It Matters The option...

A pair of women who assaulted both passengers and crewmembers onboard an American Airlines flight from Dallas to Los Angeles in first class now face prison time for their poor choice of behavior. Women Face Sentencing For Unruly Behavior...

American Airlines passengers reacted angrily to a string of mechanical delays in Miami which ultimately took over 21 hours to resolve, with chaos being reported onboard to Santiago, Chile. Once again, the root of the problem is communication. American...

While its response could have been much better, I find myself with a sympathetic take on the recent American Airlines 777 diversion to Bermuda that stranded passengers for almost a full day. Passengers should not be left to fend...

We’ve predicted it for years, but a knowledgeable insider suggests that international first class on American Airlines is finally on the way out. Insider: American Airlines Will Eliminate International First Class Currently, American Airlines offers its international or premium...

A passenger who was downgraded from first class to business class found out what American Airlines really thinks about its premiere first class product. American Airlines Says First Class And Business Class Are Not Different Because Both Have Lie-Flat...

American Airlines sent an unaccompanied minor to the wrong state after a telephone reservations agent booked the child to Columbus, Ohio instead of Columbus, Georgia. The incident reminds us that we should not take an agent’s word for something...

A packed American Airlines flight diverted to Rome due to a “medical emergency” onboard. As a result, over 270 passengers were stranded for more than a day. Multiple passengers, however, claim that the reason for diversion was because one...

I think a second round of congratulations are in order. Not only has American Airlines inaugurated a new class of ConciergeKey members, but these are the same people that so richly benefited by donating to charity in exchange for...

Our resident pilot, 121pilot, offers his commentary on the American Airlines flight 300 incident, a takeoff mishap in 2019 that led to the scrapping of an Airbus A321. A final investigation has now been published, blaming the issue on...

Folks, I find the idea that American Airlines is at risk of declaring Chapter 11 bankruptcy to be fanciful delusion. I don’t see it happening nor do I find such speculation helpful. Bankruptcy At American Airlines? Highly Doubtful. At...

An American Airlines flight attendant was captured on video appearing to sleep during an afternoon flight from Cozumel, Mexico to Dallas. While the siesta was not allowed, the passenger’s decision to shame the flight attendant on Twitter may cost...

A passenger on an American Airlines flight from Buenos Aires to Miami was observed frequently walking up and down the aisle and occupying a seat that was not his own, prompting flight attendants to investigate and later report the...