I’ve been hard on airlines all week, noting they are breaking the law by refusing to issue refunds for flight cancellations. My opinion remains principally unchanged. Today, however, I want to look at the issue from the airline side....
An Extortion Proposal From US Airlines To Congress
U.S. airlines have banded together to warn that absent immediate aide from U.S. Congress, jobs will soon be lost. The letter amounts to extortion, even as U.S. airlines finally begin to take on a more sensible narrative. Let’s start...
American Airlines: Better Late Than Never….
You wouldn’t be foolish for wondering if American Airlines was throwing everything against the wall lately, just hoping something would stick. But I’m going to give American Airlines a bit more credit. Yesterday, I discussed AA’s mad dash to...
Delta Should Think Twice Before Dancing On Air Italy’s Grave
You can bet that there was euphoria in the C-Suites of Delta Air Lines over the news of Air Italy’s collapse. But the untimely demise of Air Italy does not excuse Delta of hypocrisy nor validate its longstanding protest...
United Replaces Close-In Booking Fee…With A New Close-In Booking Fee
For months, United has proudly boasted that it is doing away with the $75 close-in processing fee for awards booked within 21 days of departure. What it did not mention was that that dollar fee for close-in bookings would...
South African Airways May Dismember Itself To Survive
South African Airways just received its first Airbus A350…and another government bailout. But this one comes with a few more strings attached, at least potentially. Among them: explore selling off its SA Express subsidiary. There was never much doubt...
Analysis: Fundamental Changes To United MileagePlus In 2020
Last night, United Airlines announced radical changes to the way elite status is earned in the MileagePlus program, starting in 2020. What do these changes mean for you? First, let’s review the changes. Introduction Of Premier Qualifying Flights (PQF)...
Will Malaysia Airlines Shut Down?
Malaysia’s new government is talking about shutting down Malaysia Airlines. Is this a realistic threat? In a word, no. At least not likely. But let’s work our way there. Prime Minister Mahathir Mohamad is in a bind. As the...
Why Airlines Struggle In Italy
The joke goes that Italian airlines will be profitable…when hell freezes over. Why is it that airlines seem to struggle in Italy? In an article entitled, Good Luck To Any Airline That Tries To Make A Profit Flying U.S.-Italy, Ted Reed...
Why I Question The Logic Of DOT Tokyo Haneda Slot Awards
I’m eating a little humble pie today…or at least humble mochi. My aviation predictions tend to be accurate, but not on the recent slot awards for Haneda Airport in Tokyo. Still, I question the logic of the DOT. Late...
Has Southwest Airlines Lost Its LUV?
Southwest Airlines has taken a lot of heat for the way it has handled the unexpected grounding of its Boeing 737 MAX fleet. Many customers are angry and argue that Southwest has acted very much out of character. But...
A History Of Aircraft Groundings (Part 3 – Boeing 737 MAX)
121pilot, a commercial airline pilot in the USA, has graciously written a three-part series on the history of aircraft groundings. Today, we explore part three, on the current Boeing 737 MAX grounding. Click here for part one on the...
Boeing, Now It’s Your Turn To Calm The Public
Boeing does not owe the public, including its shareholders, an immediate explanation for what happened to an Ethiopian Airlines 737 MAX 8 that crashed after takeoff yesterday, killing everyone onboard. But it would be wise to address the issue...
Yes, Passengers Are To Blame For Poor Airline Service
Are passengers’ insatiable urge for cheap fares to blame for poor airline service? Bill McGee, a former Consumer Reports Travel Editor and FAA-licensed aircraft dispatcher, thinks the answer is NO. In a column for USA Today, he argues that consumers...
Dense, Dimwitted Logic From A Deliberately Deceptive Delta CEO
Air Italy’s USA expansion has caused a stir amongst U.S. legacy carriers. But Delta CEO Ed Bastian’s op-ed response is riddled with deception and outright mistruth. Feel free to start by reading Ed Bastian’s op-ed without my commentary. I’m...
Buying Sports Tickets Is Just Like Buying Airline Award Tickets
Buying sports ticket is just like buying an airline award ticket. It pays to be patient. I planned on attending Game Three of the World Series last night at Dodger Stadium in Los Angeles. Unfortunately, an emergency in the office...
As Another Airline Collapses, Which One Will Fail Next?
Cobalt, a low-cost carrier based in Cyprus, is the latest airline in Europe to fail. But it will not be the last. Who is next? Visit Cobalt’s website and you’ll be met with this lovely page: Cobalt regrets to...
New Air France-KLM CEO Already Has A Target On His Head
Poor Ben Smith has his work cut out for him. The Air Canada President and Chief Operating Officer was named CEO of Air France-KLM today. Already, unions representing Air France are up in arms, threatening strikes and condemning Smith’s...
Has United Surpassed American As #2 U.S. Airline?
An article in Forbes asks if United Airlines has surpassed American Airlines as the #2 airline in the USA. One veteran analyst says YES while one CEO says NO WAY! We can guess the CEO. That would be Doug...
United Airlines Gambles on Increased Capacity
United Airlines will increase capacity 4 to 6% each year, thru 2020. Is this a wise strategy or a fool’s errand that will inevitably trigger a price war? We know what the market thinks. In response to the capacity increase...
