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Category Archives: Analysis

Analysis

The Existential Airline Dilemma: Refund Or Survive

Matthew Klint Posted onMarch 28, 2020March 28, 2020 12 Comments
Airline Survival Dilemma

I’ve been hard on airlines all week, noting they are breaking the law by refusing to issue refunds for flight cancellations. My opinion remains principally unchanged. Today, however, I want to look at the issue from the airline side....

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Analysis

An Extortion Proposal From US Airlines To Congress

Matthew Klint Posted onMarch 23, 2020March 23, 2020 16 Comments
Airlines Extort Congress

U.S. airlines have banded together to warn that absent immediate aide from U.S. Congress, jobs will soon be lost. The letter amounts to extortion, even as U.S. airlines finally begin to take on a more sensible narrative. Let’s start...

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American AirlinesAnalysis

American Airlines: Better Late Than Never….

Matthew Klint Posted onFebruary 27, 2020February 27, 2020 17 Comments
American Airlines 2020 Strategy

You wouldn’t be foolish for wondering if American Airlines was throwing everything against the wall lately, just hoping something would stick. But I’m going to give American Airlines a bit more credit. Yesterday, I discussed AA’s mad dash to...

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Air ItalyAnalysisDelta Air LinesQatar Airways

Delta Should Think Twice Before Dancing On Air Italy’s Grave

Matthew Klint Posted onFebruary 12, 2020February 12, 2020 9 Comments
Air Italy Failure Explained

You can bet that there was euphoria in the C-Suites of Delta Air Lines over the news of Air Italy’s collapse. But the untimely demise of Air Italy does not excuse Delta of hypocrisy nor validate its longstanding protest...

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AnalysisUnited Airlines

United Replaces Close-In Booking Fee…With A New Close-In Booking Fee

Matthew Klint Posted onNovember 16, 2019November 16, 2019 9 Comments
children alone in economy class

For months, United has proudly boasted that it is doing away with the $75 close-in processing fee for awards booked within 21 days of departure. What it did not mention was that that dollar fee for close-in bookings would...

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AnalysisSouth African Airways

South African Airways May Dismember Itself To Survive

Matthew Klint Posted onNovember 1, 2019November 1, 2019 2 Comments
South African Express Sale

South African Airways just received its first Airbus A350…and another government bailout. But this one comes with a few more strings attached, at least potentially. Among them: explore selling off its SA Express subsidiary. There was never much doubt...

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AnalysisUnited Airlines

Analysis: Fundamental Changes To United MileagePlus In 2020

Matthew Klint Posted onOctober 11, 2019October 11, 2019 33 Comments
United MileagePlus 2020 Changes

Last night, United Airlines announced radical changes to the way elite status is earned in the MileagePlus program, starting in 2020. What do these changes mean for you? First, let’s review the changes. Introduction Of Premier Qualifying Flights (PQF)...

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AnalysisMalaysia Airlines

Will Malaysia Airlines Shut Down?

Matthew Klint Posted onAugust 31, 2019August 31, 2019 27 Comments
Malaysia Airlines Shut Down

Malaysia’s new government is talking about shutting down Malaysia Airlines. Is this a realistic threat? In a word, no. At least not likely. But let’s work our way there. Prime Minister Mahathir Mohamad is in a bind. As the...

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AnalysisItalyMiddle East Subsidies

Why Airlines Struggle In Italy

Matthew Klint Posted onAugust 26, 2019August 26, 2019 19 Comments
airlines struggle italy

The joke goes that Italian airlines will be profitable…when hell freezes over. Why is it that airlines seem to struggle in Italy? In an article entitled, Good Luck To Any Airline That Tries To Make A Profit Flying U.S.-Italy, Ted Reed...

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AnalysisJapan

Why I Question The Logic Of DOT Tokyo Haneda Slot Awards

Matthew Klint Posted onMay 17, 2019May 17, 2019 12 Comments
Tokyo Haneda Slot Awards

I’m eating a little humble pie today…or at least humble mochi. My aviation predictions tend to be accurate, but not on the recent slot awards for Haneda Airport in Tokyo. Still, I question the logic of the DOT. Late...

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AnalysisSouthwest Airlines

Has Southwest Airlines Lost Its LUV?

Matthew Klint Posted onApril 5, 2019 15 Comments
Southwest Airlines Failing Customer Service

Southwest Airlines has taken a lot of heat for the way it has handled the unexpected grounding of its Boeing 737 MAX fleet. Many customers are angry and argue that Southwest has acted very much out of character. But...

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AnalysisSafety

A History Of Aircraft Groundings (Part 3 – Boeing 737 MAX)

Matthew Klint Posted onMarch 29, 2019March 29, 2019 16 Comments
Boeing 737 MAX Grounding Analysis

121pilot, a commercial airline pilot in the USA, has graciously written a three-part series on the history of aircraft groundings. Today, we explore part three, on the current Boeing 737 MAX grounding. Click here for part one on the...

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AnalysisBoeing

Boeing, Now It’s Your Turn To Calm The Public

Matthew Klint Posted onMarch 11, 2019March 11, 2019 23 Comments
Boeing 737 MAX 8 Safety Statement

Boeing does not owe the public, including its shareholders, an immediate explanation for what happened to an Ethiopian Airlines 737 MAX 8 that crashed after takeoff yesterday, killing everyone onboard. But it would be wise to address the issue...

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Analysis

Yes, Passengers Are To Blame For Poor Airline Service

Matthew Klint Posted onMarch 1, 2019March 1, 2019 16 Comments

Are passengers’ insatiable urge for cheap fares to blame for poor airline service? Bill McGee, a former Consumer Reports Travel Editor and FAA-licensed aircraft dispatcher, thinks the answer is NO. In a column for USA Today, he argues that consumers...

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Air ItalyAnalysisDelta Air LinesMiddle East SubsidiesQatar

Dense, Dimwitted Logic From A Deliberately Deceptive Delta CEO

Matthew Klint Posted onDecember 22, 2018December 26, 2018 26 Comments
Ed Bastian Dishonest OpEd

Air Italy’s USA expansion has caused a stir amongst U.S. legacy carriers. But Delta CEO Ed Bastian’s op-ed response is riddled with deception and outright mistruth. Feel free to start by reading Ed Bastian’s op-ed without my commentary. I’m...

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AnalysisAward Travel

Buying Sports Tickets Is Just Like Buying Airline Award Tickets

Matthew Klint Posted onOctober 27, 2018October 27, 2018 9 Comments
World Series Airline Tickets

Buying sports ticket is just like buying an airline award ticket. It pays to be patient. I planned on attending Game Three of the World Series last night at Dodger Stadium in Los Angeles. Unfortunately, an emergency in the office...

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AnalysisWOW

As Another Airline Collapses, Which One Will Fail Next?

Matthew Klint Posted onOctober 18, 2018 4 Comments

Cobalt, a low-cost carrier based in Cyprus, is the latest airline in Europe to fail. But it will not be the last. Who is next? Visit Cobalt’s website and you’ll be met with this lovely page: Cobalt regrets to...

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Air FranceAnalysisKLM

New Air France-KLM CEO Already Has A Target On His Head

Matthew Klint Posted onAugust 17, 2018August 17, 2018 5 Comments
Ben Smith Air France CEO

Poor Ben Smith has his work cut out for him. The Air Canada President and Chief Operating Officer was named CEO of Air France-KLM today. Already, unions representing Air France are up in arms,  threatening strikes and condemning Smith’s...

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American AirlinesAnalysisUnited Airlines

Has United Surpassed American As #2 U.S. Airline?

Matthew Klint Posted onAugust 8, 2018August 8, 2018 11 Comments
United Surpassed American

An article in Forbes asks if United Airlines has surpassed American Airlines as the #2 airline in the USA. One veteran analyst says YES while one CEO says NO WAY! We can guess the CEO. That would be Doug...

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AnalysisUnited Airlines

United Airlines Gambles on Increased Capacity

Matthew Klint Posted onJanuary 25, 2018January 25, 2018 3 Comments
United Airlines Capacity Increase

United Airlines will increase capacity 4 to 6% each year, thru 2020. Is this a wise strategy or a fool’s errand that will inevitably trigger a price war? We know what the market thinks. In response to the capacity increase...

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