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Category Archives: Analysis

Analysis

The Incredible Value Of Frequent Flyer Programs

Matthew Klint Posted onMarch 15, 2021November 14, 2023 11 Comments
a flight attendant serving a woman to a couple of people

The pandemic has clarified one issue we long-suspected but now have numbers to back-up: airlines are in the loyalty business to make money and those frequent flyer programs are the reason why airlines performed so well financially prior to...

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AnalysisCoronavirus

Federal Mask Mandate On Planes Is Regress, Not Progress

Matthew Klint Posted onJanuary 30, 2021November 14, 2023 35 Comments
a woman sitting on a luggage in an airport

Late on Friday night, the Centers for Disease Control issued its new order for wearing masks on airlines, which Live and Let’s Fly already covered in detail. The mandate creates broad new exceptions that will embolden poor behavior on...

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Analysis

Will The Death Of Change Fees Cause Airline Bumps To Surge?

Matthew Klint Posted onJanuary 29, 2021November 14, 2023 5 Comments
an old man sitting in a chair on an airplane wing

In a huge and unquestionably positive development for travelers, major U.S. airlines have eliminated change and standby fees. Will a practical effect of this new policy be an uptick in oversold flights and airline bumps? Light Airline Loads Are...

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American AirlinesAnalysisJetBlue

The Strategy Behind The JetBlue – American Airlines “Strategic” Partnership

Matthew Klint Posted onJuly 16, 2020July 16, 2020 9 Comments
JetBlue American Strategy

JetBlue and American Airlines surprised by the world by announcing a strategic partnership today that will introduce codesharing routes and reciprocal benefits for frequent flyers. While the “enemy of my enemy is my friend” argument comes into play, the...

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AnalysisCoronavirus

A Scientific Basis For Blocking Middle Seats On Airplanes

Matthew Klint Posted onJuly 9, 2020November 14, 2023 12 Comments
a group of people wearing face masks and standing in an airplane

We often debate the viability, practically, and benefit of social distancing on airplanes. But what does the science say blocking middle seats? The Science Behind Social Distancing + Middle Seat Blocking Onboard Airplanes Live and Let’s Fly has a...

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Analysis

Is Chinese Airline Ban From United States A Bluff?

Matthew Klint Posted onJune 3, 2020November 14, 2023 14 Comments
a plane on the runway

As tensions escalate between the United States and China, the Trump Administration plans to block Chinese airlines from serving the United States. But the goal is not to block Chinese airlines, but to ensure great connectivity between the two...

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Analysis

The Existential Airline Dilemma: Refund Or Survive

Matthew Klint Posted onMarch 28, 2020November 14, 2023 12 Comments
an airplane flying in the sky

I’ve been hard on airlines all week, noting they are breaking the law by refusing to issue refunds for flight cancellations. My opinion remains principally unchanged. Today, however, I want to look at the issue from the airline side....

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Analysis

An Extortion Proposal From US Airlines To Congress

Matthew Klint Posted onMarch 23, 2020March 23, 2020 16 Comments
Airlines Extort Congress

U.S. airlines have banded together to warn that absent immediate aide from U.S. Congress, jobs will soon be lost. The letter amounts to extortion, even as U.S. airlines finally begin to take on a more sensible narrative. Let’s start...

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American AirlinesAnalysis

American Airlines: Better Late Than Never….

Matthew Klint Posted onFebruary 27, 2020November 14, 2023 17 Comments
American Airlines 2020 Strategy

You wouldn’t be foolish for wondering if American Airlines was throwing everything against the wall lately, just hoping something would stick. But I’m going to give American Airlines a bit more credit. Yesterday, I discussed AA’s mad dash to...

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Air ItalyAnalysisDelta Air LinesQatar Airways

Delta Should Think Twice Before Dancing On Air Italy’s Grave

Matthew Klint Posted onFebruary 12, 2020February 12, 2020 9 Comments
Air Italy Failure Explained

You can bet that there was euphoria in the C-Suites of Delta Air Lines over the news of Air Italy’s collapse. But the untimely demise of Air Italy does not excuse Delta of hypocrisy nor validate its longstanding protest...

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AnalysisUnited Airlines

United Replaces Close-In Booking Fee…With A New Close-In Booking Fee

Matthew Klint Posted onNovember 16, 2019November 16, 2019 9 Comments
children alone in economy class

For months, United has proudly boasted that it is doing away with the $75 close-in processing fee for awards booked within 21 days of departure. What it did not mention was that that dollar fee for close-in bookings would...

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AnalysisSouth African Airways

South African Airways May Dismember Itself To Survive

Matthew Klint Posted onNovember 1, 2019November 14, 2023 2 Comments
South African Express Sale

South African Airways just received its first Airbus A350…and another government bailout. But this one comes with a few more strings attached, at least potentially. Among them: explore selling off its SA Express subsidiary. There was never much doubt...

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AnalysisUnited Airlines

Analysis: Fundamental Changes To United MileagePlus In 2020

Matthew Klint Posted onOctober 11, 2019November 14, 2023 33 Comments
United MileagePlus 2020 Changes

Last night, United Airlines announced radical changes to the way elite status is earned in the MileagePlus program, starting in 2020. What do these changes mean for you? First, let’s review the changes. Introduction Of Premier Qualifying Flights (PQF)...

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AnalysisMalaysia Airlines

Will Malaysia Airlines Shut Down?

Matthew Klint Posted onAugust 31, 2019November 14, 2023 27 Comments
Malaysia Airlines Shut Down

Malaysia’s new government is talking about shutting down Malaysia Airlines. Is this a realistic threat? In a word, no. At least not likely. But let’s work our way there. Prime Minister Mahathir Mohamad is in a bind. As the...

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AnalysisItalyMiddle East Subsidies

Why Airlines Struggle In Italy

Matthew Klint Posted onAugust 26, 2019November 14, 2023 19 Comments
airlines struggle italy

The joke goes that Italian airlines will be profitable…when hell freezes over. Why is it that airlines seem to struggle in Italy? In an article entitled, Good Luck To Any Airline That Tries To Make A Profit Flying U.S.-Italy, Ted Reed...

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AnalysisJapan

Why I Question The Logic Of DOT Tokyo Haneda Slot Awards

Matthew Klint Posted onMay 17, 2019November 14, 2023 12 Comments
Tokyo Haneda Slot Awards

I’m eating a little humble pie today…or at least humble mochi. My aviation predictions tend to be accurate, but not on the recent slot awards for Haneda Airport in Tokyo. Still, I question the logic of the DOT. Late...

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AnalysisSouthwest Airlines

Has Southwest Airlines Lost Its LUV?

Matthew Klint Posted onApril 5, 2019November 14, 2023 15 Comments
Southwest Airlines Failing Customer Service

Southwest Airlines has taken a lot of heat for the way it has handled the unexpected grounding of its Boeing 737 MAX fleet. Many customers are angry and argue that Southwest has acted very much out of character. But...

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AnalysisSafety

A History Of Aircraft Groundings (Part 3 – Boeing 737 MAX)

Matthew Klint Posted onMarch 29, 2019November 14, 2023 16 Comments
Boeing 737 MAX Grounding Analysis

121pilot, a commercial airline pilot in the USA, has graciously written a three-part series on the history of aircraft groundings. Today, we explore part three, on the current Boeing 737 MAX grounding. Click here for part one on the...

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AnalysisBoeing

Boeing, Now It’s Your Turn To Calm The Public

Matthew Klint Posted onMarch 11, 2019November 14, 2023 23 Comments
Boeing 737 MAX 8 Safety Statement

Boeing does not owe the public, including its shareholders, an immediate explanation for what happened to an Ethiopian Airlines 737 MAX 8 that crashed after takeoff yesterday, killing everyone onboard. But it would be wise to address the issue...

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Analysis

Yes, Passengers Are To Blame For Poor Airline Service

Matthew Klint Posted onMarch 1, 2019November 14, 2023 16 Comments
a group of people sitting in an airplane

Are passengers’ insatiable urge for cheap fares to blame for poor airline service? Bill McGee, a former Consumer Reports Travel Editor and FAA-licensed aircraft dispatcher, thinks the answer is NO. In a column for USA Today, he argues that consumers...

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