United Airlines will increase capacity 4 to 6% each year, thru 2020. Is this a wise strategy or a fool’s errand that will inevitably trigger a price war? We know what the market thinks. In response to the capacity increase...
We Need More Airport Smoking Lounges, Not Fewer
The Centers for Disease Control argues that indoor smoking rooms must be eradicated from airports worldwide in order to reduce risk to second-hand smoke. I take the opposite approach: I believe non-smokers are better protected though MORE indoor smoking...
Trump Administration: Baggage Fee Disclosures are Too Burdensome
When left to their own devices, I don’t trust airlines to look out for anyone but themselves. While that is not always mutually exclusive to consumer interests, in the case of fee disclosures, it usually is… Fee disclosure should...
Cathay Pacific-Air China Merger?
The South China Morning Post, Hong Kong’s most respected English daily, leads with a headline entitled, “For Air China and Cathay Pacific, it’s one country, two airlines (but how long?)”. The headline follows up with a question: What looks like...
What is Qatar Thinking in Latest Cathay Pacific Investment?
Qatar Airways will spend $600MN to secure a 9.6% stake in Cathay Pacific. What is Qatar Airways’ strategy in this latest acquisition? Qatar expects the deal to close today, meaning it has been in the works for quite some...
American Airlines CEO Suggests Hubs Matter More Than Management
During an earnings call last week, American Airlines’ CEO Doug Parker intimated that bad hubs rather than poor management are to blame for widening profit gaps between industry-leader Delta and American or United. When asked about the widening profit...
JetBlue-United Merger?
An “influential” Wall Street analyst is asserting that a merger between JetBlue and United is more likely than you might think. I am not convinced… In paywall-protected analysis, Hunter Keay of the Wolfe Research has opined– A few investors recently...
US Travelers Deserve Better Airfare Protection
Europe has been a model citizen for protecting consumer rights when it comes to air travel. The US led the world in protecting customers just a couple of years ago but has since gone away from recent reforms. With...
Beware of the Basic Economy “Gate Service Fee”
Delta Basic Economy fares permit a larger carry-on bag, so the focus of this story is on American Airlines and United. If you think you can slip by undetected with you rollerboard, be prepared to pay up and lose...
The Transatlantic Low-Cost Carrier Invasion
Sir Freddie Laker tried, but failed. Now a new crop of low-cost startups is trying to make a permanent mark on transatlantic air travel. Look for the invasion to continue. A day does not go by without at least a handful of headlines...
Why Are We Seeing So Many Cheap Business Class Tickets?
We’ve seen a steady stream of cheap business class fares of late, and it is not unreasonable to question why this fundamental change is occurring. The bean counters have figured something out – leisure and business travelers at the...
U.S. House Shamefully Passes Transparent Airfares Act of 2014
In a bipartisan vote yesterday, the U.S. House of Representatives passed the Transparent Airfares Act of 2014 which would roll back 2012 legislation requiring that the full fare be displayed at all steps of the airline ticket booking processing. We’ve...
New Numbers Show the Route Network is Not Saving United Airlines
United Airlines has released its 2014 Quarter One investor guidance and the figures are ugly. United blames the weather, the late Easter holiday, and the reduction of its regional jet fleet, but the signs point to a more ominous...
Why I Am Keeping my American Express Platinum Card
When I took advantage of a 100,000 point sign-up offer to obtain an American Express Platinum Card last year, I planned to collect the sign-up bonus, use it for a year, take advantage of the $200 in airline credit...
Massive Fare Mistake Leads to $0 Domestic Tickets on United Airlines
Someone must be sweating tonight, as United Airlines has confirmed (though it was quite obvious) that human error led to a widespread “fare sale” today in which domestic trips ranging from shorthaul flights from Minneapolis to Houston to longhauls...
The Afghanistan Dilemma
It was a brisk winter day, but heat from a black wood-burning stove warmed the room. Sunlight streamed in from outside and the sound of the rushing Panjshir River outside was audible over the din of voices inside. Faded...
United Airlines Undermines Star Alliance
United Airlines’ decision to count spending on partner flights only on tickets issued by United for purposes of earning elite status marks a fundamental blow to the concept of airline alliances, undermining its Star Alliance partners and begging the question, will...
Minimum Spend Requirements for Elite Status Coming to United in 2014
United Airlines has announced minimum spend requirements in order to achieve elite status starting in the 2014 program year. Similar to Delta, there will be a waiver from this requirement for those who place at least $25,000 on a MileagePlus...
Captain Weighs In on My Removal from United Airlines Flight for Taking Seat Photo
James Fallows offers a piece in The Atlantic today following up on the family who was removed from a United flight for complaining about the in-flight movie and also following up on my own expulsion from United flight a...
