My two-hour journey from Atlanta to Chicago on a Delta Air Lines 737-900ER in first class was a very calm flight with excellent service, which helped to offset an annoying air traffic control delay. Delta Air Lines 737-900ER First...
Delta Flight Diverts After Passenger Slaps Flight Attendant’s Butt Over Missed Drink
A Delta Air Lines flight from Fort Lauderdale to Los Angeles diverted to Atlanta after a passenger allegedly slapped a flight attendant on the buttocks because she skipped him during beverage service. He now faces a federal charge. Butt...
Review: Delta Air Lines A350-900 “Delta One” Business Class
I had a very pleasant flight on a Delta A350-900 in “Delta One” business class from Los Angeles to Atlanta, a flight that felt like a longhaul international journey in many ways despite its short duration. Delta Air Lines...
Review: Delta One Lounge Los Angeles (LAX)
Here’s a brief update to my full review from last year, with this bottom line: the Delta One Lounge at Los Angeles International Airport remains just as great as ever and it’s easily my favorite lounge at LAX. I...
Delta Weighs Pragmatic Alternative To Swanky New A321neo Business Class Seat
UPDATE: Delta Air Lines has officially confirmed it will not wait much longer for the Safran Vue seat. While it still prefers this seat for its premium subfleet of Airbus A321neo aircraft, it is now open to the Thompson...
“Bring ’Em On”: Delta Takes Aim At United Across The Pacific
Delta Air Lines wants to become the leading U.S. carrier across the Pacific, taking direct aim at United Airlines. That is an ambitious goal, and while Delta has some real advantages, United’s Pacific network remains in a different league....
Delta Air Lines Sees An Opening At LAX, But Los Angeles Has A History Of Humbling Airlines
Delta Air Lines appears increasingly serious about building up Los Angeles, but LAX has humbled many airlines before. The opportunity is real, but so are the limits. Delta’s LAX Ambitions Grow, But Can It Make Los Angeles Work? Yesterday,...
Delta’s LAX Ambitions Grow With A Second Delta One Lounge
Delta Air Lines officially plans to open a second Delta One Lounge at LAX in Terminal 2, but I suspect this will be less of a second standalone flagship lounge and more of a Delta One dining section within...
Delta Air Lines Is Still Winning, But Is It Getting Too Comfortable?
The New York Times profiles Delta Air Lines as a carrier content to keep gently refining a winning formula. That may be wise, but it also raises a fair question: will Delta eventually run into the same problem Southwest...
Baby Naomi Took Her First Flight In Delta One And Never Made A Peep
Kudos to Baby Naomi for her first flight and her lovely parents for being so gracious on my Delta Air Lines flight from Los Angeles to Atlanta. Baby Naomi Was A Perfect Passenger In Delta One Toward the end...
I Made A 10-Minute Connection Across The World’s Busiest Airport. Is This Normal?
I’m not a frequent Delta Air Lines flyer or Atlanta traveler, so I don’t know whether to pat myself on the back for making a 10-minute connection across five terminals in Atlanta Hartsfield-Jackson Atlanta International Airport or whether this...
Delta CEO Brushes Off Elon Musk, Says Amazon Offers More Than Starlink
Delta Air Lines CEO Ed Bastian is defending the carrier’s decision to choose Amazon Leo over Starlink, arguing that Amazon brings more to the table than just satellite internet and that the price point was more attractive. That does...
“They’re So Nice Here!” South Africans Amazed By Delta Gate Agent At LAX
Kindness from customer-facing employees like a gate agent can go a long way toward winning loyalty, as I witnessed before boarding a Delta Air Lines flight at LAX. Delta Gate Agent’s Kindness Astounds South African Travelers I was waiting...
Delta One On A Domestic A350 Flight? My LAX–Atlanta Flight Felt Like Longhaul Business Class
I had a very pleasant flight on Delta from Los Angeles to Atlanta on a refurbished A350-900, now a “Delta One” branded flight that included many of the amenities onboard you would expect on a longhaul business class flight....
The Surprising Reason Passengers Gave A Delta Pilot A Standing Ovation After A Flight Delay
A Delta pilot delayed a flight, then did something so rare in air travel that passengers actually applauded him: he told them the truth. Delta Pilot Delays Flight For Mechanical Issue, Then Passengers Applaud Him Flight delays are never...
Delta Air Lines “Mini First Class” Seats Are Coming To New Widebody Jets
Delta Air Lines has confirmed that it will offer more spacious “mini first class” seating in the bulkhead rows of its new Delta One business class cabins, though the news slipped out in an odd manner. Delta Air Lines...
My Delta Boarding Pass Was Purple. I Had No Idea LAX–ATL Was Delta One
Delta Air Lines has quietly expanded Delta One service to one of its most important domestic routes: Los Angeles – Atlanta. I somehow missed this development when it was first reported months ago, then discovered it by accident when...
Delta Air Lines Passed On Starlink For A Reason More Valuable Than Wi-Fi
Delta chose Amazon Leo over Starlink for its next-generation onboard Wi-Fi, and Elon Musk now claims the deal fell apart over something as mundane, and yet potentially very important, as the login portal. But there’s something more going on...
“I Chewed Him Out!” Delta Passenger Confronted For Sticking Used Gum In Seatback Pocket
It really takes a strong sense of entitlement and glaring lack of respect for others to believe you are justified in spitting out your chewing gum and placing it in you seatback pocket. Have people lost their minds? Passenger...
Delta Air Lines Addresses Rumors Amid Reports Of Broader Corporate Cuts
Rumors of layoffs at Delta Air Lines have been swirling for days, particularly involving the carrier’s IT division. After receiving an anonymous tip alleging massive cuts, I reached out to Delta directly and received an official response along with...
