Former Delta Air Lines First Officer Jonathan J. Dunn faces up to 20 years in prison after allegedly pulling out a gun in the cockpit and threatening to shoot the captain if he diverted the flight due to a...
Will You Reward Delta Air Lines For Being Honest?
Now that the dust has settled, I am trying to get a feel for how Delta Medallion elites will approach loyalty on Delta going forward. Will Delta Air Lines’ candor about its ultimate intentions deter loyalty now? When it...
As A United Flyer, I Love The Changes To Delta’s Million Miler Program
I have no hope of ever obtaining Million Mile status with Delta Air Lines, but as a Million Miler at United Airlines with sights on eventually hitting the two and three million miler tiers, I find Delta’s revamped program...
Loyalty Still Not Worthwhile At Delta Air Lines After SkyMiles Rollback
Delta has impressively listened to customer outrage and rolled back some of the most stinging aspects of its changes to the SkyMiles program and the to Sky Club access, but make mo mistake: the program remains uncompetitive in terms...
757-200 Business Class: Delta Vs. United
Now that I have recently flown both Delta Air Lines and United Airlines in business class on the 757-200, I thought it would be helpful to compare the two products. Comparing 757-200 Business Class On Delta Air Lines Versus...
Is Delta’s Greatest Cheerleader Correct About “Vulnerable” United Airlines?
This will be an odd piece, for the focus will not be primarily on the subject matter of the story…a story about the vulnerability of United Airlines compared to Delta Air Lines…but about the author who seems to be...
What Airline Status Matches Say About Delta’s Skypocalypse
The fallout from the changes to Delta’s SkyMiles Medallion qualifications has been swift and strong. But here’s what all of those status matches tell us from the other airlines. If you are considering booking travel or signing up for a new...
Delta Air Lines Reduces Earnings On Partner Tickets
In a move that has largely gone under the radar, Delta Air Lines is also cutting earnings on partner-issued tickets, effectively closing a backdoor that made it relatively easier to earn elite status on Delta. Delta Air Lines Reduces...
What SkyMiles Changes Will Delta Air Lines Roll Back?
Delta CEO Ed Bastian has promised Delta Air Lines will make “modifications” to the SkyMiles program, but what will those changes be? My Predictions For Latest “Modifications” To SkyMiles Program Earlier, I wrote about an appearance Bastian made yesterday...
Delta CEO Admits Carrier Went Too Far, Too Fast With SkyMiles Changes
Delta CEO Ed Bastian admitted that his carrier went too far, too fast with its recently announced changes to the SkyMiles program and Sky Club lounge access, but stopped far short of saying that these changes were unreasonable or...
Pathetic: Another No-Notice Delta SkyMiles Devaluation On Redemption Side
As if the new high bar to qualify for Medallion status was not anti-loyalty enough, Delta continues to whittle away at what little value is left in the SkyMiles program, this time with a devaluation on trips originating or...
Delta Adds More Transpacific Service From LAX
Delta Air Lines is ramping up transpacific service from its Los Angeles (LAX) hub with more service to the South Pacific and a return to Mainland China. Delta Adding More LAX Transpacific Flights The fight for supremacy in Los...
Silence Is Not Golden: Delta Air Lines Made Critical Communication Error
Jonathan Jacobs offers an interesting take on the recently announced changes to the Delta Sky Miles program, focusing not so much on the changes themselves as on the way in which Delta communicated them. The idea that Delta showed...
Delta Air Lines 767-300 Diverts To Remote Atlantic Island, Prompting Outrage In Ghana
Last week, a Delta Air Lines 767-300 traveling from Ghana to New York diverted to a remote island in the Atlantic Ocean due to a mechanical issue. What stranded passengers were purportedly told on the ground is quite eye-opening....
Tom Brady Blamed For Ruining Delta SkyMiles Program
Retired NFL Star Tom Brady joined the Delta Air Lines team as a “strategic advisor” just a week before changes to the SkyMiles program and Sky Club lounge access were announced. Now some are blaming Brady for the recent...
Delta SkyMiles Changes: Crazy Like A Fox Or Just Plain Crazy
More ink has been spilled over the major Delta SkyMiles devaluation this week and just how crazy it is. Perhaps it’s not crazy at all. If you are considering booking travel or signing up for a new credit card please click...
How United Airlines Can Poach Discontent Delta Elites
The grass is not always greener on the other side and the changes at Delta Air Lines announced this week will not necessarily move people to abandon Delta. But the rather punitive changes Delta announced for its SkyMiles program...
Delta Air Lines Makes It Easier To Embrace Being A Free Agent
Part of me masochistically hopes that United Airlines will follow Delta Air Lines and make obtaining top-tier status so prohibitively hard that I will finally be liberated from the status hamster wheel. Delta SkyMiles Changes Make It Easier Than...
Delta Revamps SkyMiles Elite Status, Further Restricts Sky Club Access
As expected, Delta Air Lines is radically changing the way SkyMiles elite status is earned and also further restricting Sky Club access to credit card holders who fail to spend big on their cards. Big Changes Coming To Delta...
First Class Passenger Goes Berserk On Delta Flight
An eyewitness report claims a man seated in first class on a Delta Air Lines flight to Seattle went berserk, with actions that included attempting to open one of the aircraft doors, attacking a flight attendant, and also attacking...