Who would ever guess that biting into a mid-flight snack on Delta would change your life forever? Two years ago a California woman was on a Delta flight from Istanbul to New York. Midway through the flight she was...
Delta Infuriates Me With Lack of Common Sense
I don’t fly Delta, but it is heralded by many as the best carrier in the United States with good operational reliability and great customer service. Forgive me for being skeptical. Yesterday, an employee was flying from New Orleans,...
Hypocrisy: Delta Announces (Subsidized) New Indianapolis to Paris Route
Good news for citizens of Indianapolis: starting next May, you can fly non-stop to Paris on Delta. Ironically for an airline that decries Gulf subsidies as distorting real demand, the new international route will be subsided by the State...
Delta’s Latest Stealth Devaluation: A Far More Expensive Close-In Booking Fee
Delta Air Lines, the airline that should not be trusted under any circumstances when it comes to the redemption side of its loyalty program, has done it again. I held off a few days writing about this to ensure...
Virgin Atlantic to Join Air France-KLM + Delta Joint Venture
Delta currently has a joint venture with Virgin Atlantic and a separate joint venture with Air France-KLM (and Alitalia). Today, the carriers announced the two JVs would merge into one. China Eastern and Delta also get a seat at...
Why Isn’t Delta Protesting South African Airways?
Delta talks a good game about the evils of government subsides. But you have to wonder, then, why a blatant case of a government propping up a failing carrier on a route Delta competes on doesn’t even merit mention. South...
A Dishonest Smear in the Fight Over Gulf Subsidies
Earlier this month, Delta released a “documentary” attacking the Gulf Carriers. I didn’t even write about it because it represents unadulterated propaganda. But now a friend was attacked for criticizing it and I feel obligated to weigh in. Be warned: in the...
United Airlines Trims Three European Routes
United Airlines is cutting back service to two cities in the United Kingdom and one in Ireland. Service to Birmingham, England will end on October 5th and the station will close: Last outbound flight departs Newark – EWR on...
Live and Let’s Fly Weekend Digest: July 09, 2017
I’ve escaped the Los Angeles heat and am basking in the cool summer rains of Germany. (sigh of contentment) Oddly, I’ve encountered horrible jet lag the last couple days — this despite flying nonstop to Europe in the evening...
Wow! Details About Horrific Fight Onboard Delta Flight
I’m in Germany and went to bed last night just as this story was breaking. I admittedly chuckled when I read the headline last night, but this was no laughing matter. Per Jon Ostrower, we have the official complaint...
A Glowing Review of Delta from My German Cousins
I have German cousins in town this week and around the dinner table last night, they showered Delta Air Lines with praise. They flew economy class from Stuttgart to Atlanta and exclaimed, “Never have we had so much food on...
Police Forcibly Remove Obnoxious Buffoon from Delta Flight
Word to the wise: aircraft overhead bins are shared space. The space immediately above your row does not belong to you. Bin space is allocated on a first-come, first-served basis. If only someone explained that to the obnoxious buffoon...
Virgin Atlantic Fuel Surcharges on Delta: Don’t Be a Fool
Last night we saw multiple reports of Delta adding massive fuel surcharges to Virgin Atlantic Upper Class redemptions. This morning the fuel surcharges are gone. Search for Virgin Atlantic award space on delta.com and you’ll see that the fuel...
Did Delta Unilaterally Introduce Electronics Ban on All US-Bound Flights?
Has Delta jumped the gun on an expanded in-flight electronics ban or simply acted cautiously? The following sign was spotted at Cincinnati Airport earlier today by a Flyertalker: Attention International Travelers Effective May 12 passengers will only be permitted...
Delta Apologizes to Family Kicked Off Hawaii Flight
Delta has issued a statement of apology to the family booted off a flight from Maui to Los Angeles. Trying to avert a potential media tempest, Delta has taken (almost) full responsibility, shifting blame away from the family: We are...
I’m Siding With Delta: Family Kicked Off Hawaii Flight
Delta just booted a family off a flight from Maui to LA. I’m not saying there was not legitimate misunderstanding. I’m also not saying Delta handled the situation as it should have. But I am saying that the ultimatum was...
Delta Defends Pilot Who Struck Passenger in ATL
Oh Delta, will you never learn from the mistakes of others? TMZ has received video of Delta pilot (could be Delta Connection) striking a passenger as he tries to break up a brawl between two women on a jet...
Man Thrown Off Delta Flight for Using Lavatory During Long Ground Delay
Until these sorts of customer service stores stop springing up, I will continue to cover them. A man was thrown off a Delta flight for having the audacity to use the lavatory…during an extended ground delay. I’ll boil it down–...
Hilarious! Passenger Acts Up, Pilots Orders EVERYONE ELSE Off Plane!
A foul-mouthed passenger angry over a delayed Delta Connection flight made her opinion known…a little too known. But the captain’s reaction is priceless. I think humans, myself included, should do better at not poking fun at the downfall of others. In...
Delta Closes SkyMiles Loophole
10 days ago Delta devalued its SkyMiles loyalty program further by raising the price of partner awards without notice. But it left an odd loophole that could be used to book awards at the old price. That loophole is now...
