When the flight attendant says to obey all lighted signs, placards, and crewmember instructions, tuning her out with your iPod while smoking a cigarette on your way to the lavatory as the plane lifts off the runway is probably...
Should Airlines Keep Bag Fees When They Lose Your Bags?
The U.S. Department of Transportation is mulling over a number of new regulations that will affect air travelers, including mandating that airlines allow passengers to cancel airfare without penalty for up to 24 hours after booking and requiring that...
Exclusive: TSA Admits to Storing AIT Images
A Transportation Security Administration (TSA) airport screener has admitted that the TSA stores images obtained from full body scanners. The 23-year old screener works at Ronald Regan Washington National Airport and posted the following in the course of an online...
Your Laptop is NOT Secure or Private at U.S. Borders
I am training to be a lawyer, afterall, so let’s take a break from frequent flyer news today and focus on a recent court decision by the U.S. Ninth Circuit Court of Appeals regarding the confiscation of personal computers...
Air Canada to Launch Low-Cost Subsidiary
After the failures of Song and Ted just a few years after their inception, I did not expect another North American legacy carrier to gamble with a low-cost division. Yet Air Canada announced ambitious plans today for their own...
TSA Unveils Plan to Exempt Flight Crews from Full Body Scanners
Changes are coming to U.S airport security checkpoints: The Transportation Security Administration recently announced plans to begin testing an identity verification program to let airline crews bypass the controversial full-body scanners and extra-thorough pat-down searches at airports. The proposed program,...
Man Beaten by Police on United Airlines Flight
A SkyWest CRJ-200 bound for Casper, Wyoming begins boarding in Denver. As departure time nears, a man seated in the exit row refuses to switch off his mobile phone. After repeated requests to turn off his phone, all of...
Expedia and American Airlines Kiss and Make Up
For months, American Airlines flights have been filtered from search results on Expedia and Hotwire due to a longstanding dispute over fees. American demanded to bypass central airline reservation systems and deliver the information to users directly, not only...
Lufthansa FAs Busted for Smuggling 63K Lbs of Euros into Germany
Sometimes, you just have to ask, “How?” Six Lufthansa employees, including four flight attendants, have been arrested after sneaking in more than 63,000 pounds of out-of-circulation, €1 and €2 coins from China back to Germany over the last four...
Southwest Fuselage Rips Apart Mid-Flight
Imagine you just boarded a Southwest Airlines flight in Sacramento for a quick hop down to Phoenix. You listen to the safety announcements, rolling your eyes as Southwest FAs throw in a few corny puns and one-liners. The aircraft...
"Terrorists" Force Diversion of a United Flight
Readers of my blog know that I have very little tolerance for irrationality. Such irrationality is often manifested in the actions of the TSA, but sometimes passengers or flight crews are to blame, like when a flight attendant overreacts to...
Flawed Radiation Readings Force TSA to Reevaluate Full Body Scanners
I have flown through Chicago, Boston, Los Angeles, Washington Dulles, and San Francisco the last couple days and been (pleasantly) surprised that each time I have come across a full body scanner, it has not been in operation. In Chicago...
Delta Downsizes Memphis Hub
Only 330 miles away from Delta’s fortress hub and world headquarters in Atlanta, it was only a matter of time before service cutbacks at Memphis would occur after the Northwest/Delta merger. Although Delta promises that Memphis will remain a...
Flight Lands Without Guidance in Washington, DC While ATC Sleeps
Isn’t it a comforting thought that air traffic controllers at major airports sleep on the job? It is not the first time this has happened and I know it won’t be the last, but it is always newsworthy when it does occur. Earlier today, just after...
Jeff Smisek Addresses United’s "Service" Problem
While Glen Tilton, former United Airlines CEO, may not have been as bad as some made him out to be, he seemed to have a lot of trouble with empathy. He often gave the appearance that he could care...
Putin Offers United States "Visa-Free" Travel to Russia
One of the highlights of my journey around the world in 2007 was my three day stop in Russia. Moscow and St. Petersburg are great cities and I’ve often wanted to go back, especially now that I am relatively...
Texas Lawmakers Attempt to Ban TSA Full Body Scanners
A posse of Lone State lawmakers has a message for the TSA: Don’t mess with Texas. Republican State Representative David Simpson has introduced two bills targetting the TSA. Here are the highlights: HB 1938 …(b) An airport operator may...
Virgin Atlantic Lounge Masseuses Sue Airline
In typical tabloid fashion, we read about the plight of two Virgin Atlantic lounge masseuses: Beauty therapists Jayne Evans, 40, and Michelle Hindmarch, 35, each developed chronic muscular strain – including pain in their shoulders, upper back and wrists...
Kobe Bryant, the Armenian Genocide, and Turkish Airlines
I have been a big fan of Kobe Bryant since his NBA rookie year in 1996. Although I haven’t followed any sort of professional sport closely while living in Philadelphia or Frankfurt the last couple years, as a Southern California...
Continental Eliminates Free Snacks in Economy Class
If you are a big fan of pretzels or biscoff cookies while flying on Continental Airlines, you better bring your own. On Tuesday, the carrier eliminated these free treats on all routes that do not feature BusinessFirst seating. Among the...