SWISS is updating its soft product in longhaul premium economy and economy class, a genuine upgrade that will make for a better onboard experience, especially in the rear of the aircraft. SWISS Upgrades Economy Class + Premium Economy Soft...
SWISS Crew Films, Distributes Video Of Couple Joining Mile High Club In First Class Galley…
A SWISS flight crew is under fire for filming a couple joining the mile high club in the first class galley and then distributing it via WhatsApp. There’s plenty of scorn to go around here. SWISS Crew Faces Discipline...
A Simple Yet Satisfactory Breakfast On SWISS
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sometimes, the...
Simply Perfect: Bircher Muesli On SWISS
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sprüngli Bircher Muesli, A...
Cheeky SWISS: 3 Tips To Be “Perfectly Prepared” For Boarding
In an accent that could not be more Swiss, flight attendant Janic offers us three tips on how to be perfectly prepared for boarding when flying on SWISS. How To Be “Perfectly Prepared” For Boarding On SWISS Let’s look...
Oat Milk Now Available On All SWISS Flights
Those who cannot drink cow milk or prefer a vegan alternative can now order Oatly oat milk with their coffee or tea on all SWISS flights. Oat Milk Now Available On SWISS In 2023, SWISS introduced The Oatly Caffè...
SWISS Denies Compensation Claim Again, Claiming Mechanical Issue Is “Extraordinary Circumstance”
Earlier this week I wrote about a case of SWISS denying compensation to a traveler, absurdly blaming an Airbus A330 mechanical issue on a Boeing 737 problem from two decades ago. I figured SWISS would do the right thing...
SWISS Denies Compensation Claim With Outrageous Lie
There are no depths to which SWISS…or its AI-generated customer service team…will go to deny compensation claims. Not only do I speak from personal experience, but from having advised many on similar matters. Yet I’ve never seen a customer...
Wi-Fi Prices On SWISS Finally Come Down To Earth
It only took a decade longer than it should have, but SWISS is finally lowering in-flight wi-fi prices to levels that are simply expensive and no longer exorbitant. It is a move in the right direction… SWISS Wi-Fi Prices...
Review: SWISS A320neo Business Class
From Zurich to Copenhagen I flew in SWISS Business Class on the A320neo. It was another typical SWISS flight, which is to say another solid flight. SWISS A320neo Business Class Review SWISS Business Class has not changed in years,...
Review: SWISS Alpine Lounge Zurich (ZRH)
At the SWISS Alpine Lounge in Zurich, less is more and yet the simple, subtle design and offerings of this lounge make it one of my favorite in the world. SWISS Alpine Lounge Review ZRH I recently spoke fondly...
Review: SWISS A330-300 Business Class
From Boston to Zurich I traveled on SWISS onboard an aging yet nevertheless comfortable A330-300 in business class. While SWISS business class, particularly on the A330, represents a below-average product these days, I quite appreciated the superb service onboard...
New “SWISS Senses” Business And First Class Seats
SWISS will introduce brand new “SWISS Senses” business and first class seats onboard in a move that will match Lufthansa and usher in a new era for the flag carrier of Switzerland. SWISS Introduces New “SWISS Senses” Business + First...
Review: SWISS A320 Economy Class
This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. My final flight leg on my outbound journey took me from Zurich to Warsaw onboard a SWISS A320 in economy...
Free Wi-Fi In SWISS Economy Class?!
Is SWISS, the airline that has been notoriously stingy when it comes to in-flight wi-fi, turning a corner and moving toward free internet? If my flight from Zurich to Warsaw is any indication, the answer just might be yes....
SWISS Alpine Lounge In Zurich Is Delectable
This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. The SWISS Alpine Lounge in Zurich is not only a chic lounge, but offers delicious food all day long. SWISS...
The World’s Most Beautiful Airline Lounge Bar
This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. I’ve been to a lot of airline lounges all over the world, but the Whisky Club 28/10 inside the SWISS...
A Lovely Breakfast In SWISS Business Class
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I recently flew SWISS...
My Voluntary Downgrade From SWISS First Class To Air France Economy Class…
After canceling our SWISS First Class trip to Zurich, I booked us four tickets on Air France to Paris…in economy class. The seasonably reasonable Air France Flying Blue fares offer great value for family travel. Family Matters: From SWISS...
Why I Turned Down A Family Trip In SWISS First Class (Again)
Lo and behold, space opened up once again on SWISS First Class to get my family from Los Angeles to Zurich but after grabbing it, I ultimately cancelled it. Why would I possibly do that? The answer is two...
