I enjoyed an unusually scenic tour over downtown Los Angeles on United Airlines after my flight took a unique approach to Los Angeles International Airport. Unique Approach Into LAX Gives Me A Scenic Tour Over Los Angeles On United...
United Pilots Warned To Shut Up And Be A “Polite Doormat” On Southwest Airlines
A leaked communication to United pilots, purportedly from a union official, warns them that flying in the cockpit of another carrier is a privilege and advises them to be a “polite doormat” and to “keep your damn mouth shut”...
“1K Karen” Loads Her Ziploc Bags With Cheese From United Club, Asks For More “To Go”
This is why we can’t have nice things… A reader sent me a report of a fellow traveler loading her ziploc bags with food she pilfered from a United Airlines club lounge in London. Such tacky behavior should be...
United Airlines Pilot Snitches On Southwest Airlines Flight Crew, Faces Blowback
A United Airlines pilot faces a storm of criticism from pilots at Southwest Airlines for reporting what she deemed to be a safety violation while sitting in the jumpseat on a Southwest flight. United Pilots Snithces On Southwest Pilots...
United Airlines Extends Supsension Of Tel Aviv Service Through June 5, 2024
With flights to Tel Aviv set to resume tomorrow, United Airlines just extended its route suspension for another month. Tel Aviv Service Now Suspended Until June 5, 2024 United Airlines With a ceasefire deal still elusive and a fresh...
When United Airlines Invited “Families With Young Children” To Preboard, She Strutted Into First Class With Her “Service” Puppy
Another day, another dog incident, this time one that I personally witnessed on my recent United Airlines flight from Los Angeles to Seattle. When a preboarding call was made for families with young children, an older woman with a...
Maybe It’s Time To Let Passengers Visit Cockpit Again During Flight…
Perhaps I am hopelessly naive, but I was not at all disturbed by the recent controversy over a passenger sitting in the cockpit on a recent United Airlines charter flight. In fact, I think it’s time to let kids...
Editorial: United MileagePlus Is On A Destructive Course
The latest round of devaluations to United MileagePlus redemptions seriously jeopardizes the program’s value and undermines the very premise of a loyalty program. It’s too early to say whether United Airlines will get away from it, but it is...
United MileagePlus Devalues Business Class Awards Outside USA
Bad news for United MileagePlus members, with last week’s devaluation of premium cabin awards now spreading to regions wholly outside the USA. Business class awards are now absurdly more expensive and some economy class awards are more expensive too....
I Just Had One Of My Best United Airlines Flights Ever…
I’ve got to hand it to the crew of UA892, my flight from Seoul to San Francisco in Polaris Business Class. It was one of the best United flights I have ever flown. My Truly Great Flight On United...
Knackered Brit Must Pay United Airlines $20,000 For Bad Behavior Onboard
It’s nice to see passengers held accountable for their poor behavior onboard when they get drunk and make a scene. One British man has been ordered to pay United Airlines over $20,000 in restitution for his drunk and disorderly...
United Airlines Captain Retires With Dignity
After 32 years with United Airlines, Captain Mark Hardcastle just piloted his last commercial flight…a fitting send-off to a remarkable man. United Airlines Captain Mark Hardcastle Retires Denver-based Captain Mark Hardcastle spent 32 years flying for United Airlines, retiring...
Massive Devaluation: United Airlines Raises First Class Redemption Costs On ANA, Lufthansa
Bad news for United MileagePlus travelers: United Airlines drastically raised redemption prices for first class travel on partners like ANA and Lufthansa, a massive devaluation. I’m updating this post with United’s statement concerning the price hike. United MileagePlus First...
United Airlines Offers More Insight On “Polaris Plus” Product
After asking MileagePlus members about their interest in an upgraded “Polaris Plus” seat, United Airlines has offered additional details about what such a product might look like onboard. United Airlines Offers More Details On “Polaris Plus” On April 17,...
What Cranky Flier Misses In United Airlines Pacific Load Factor Analysis
One of my favorite industry blogs is Cranky Flier, written by Brett Snyder. We both live in Los Angeles and I have benefited from his perspective for years. But I think he missed a big issue in his recent...
“Service” Dogs In Silk Pajamas Enjoy Their Own United Airlines Polaris Business Class Seat
A pair of dogs lounging in silk pajamas in their own Polaris Business Class seat on United Airlines leaves me wondering how far we are willing to go to coddle dog lovers in what appears to be a blight...
United Airlines Captain Fumes About Rowdy Kids Treating Plane Like A “School Bus”
A United Airlines captain was heard communicating with the company on whether to divert a flight because of a trio of raucous school groups onboard who were climbing over seats like a “school bus” and not respecting flight attendants....
No, United Clubs Are Not Awful…
A serious contention that United Clubs are “awful” suggests to me both a failure to regularly visit United Clubs and a shortsighted historical perspective on United Airlines’ network of airport lounges. Counterpoint: United Clubs Are Not Awful At All…In...
United Airlines Restores Multi-Course Service In Polaris Business Class
It’s official. After numerous trials, United Airlines is finally bringing back multi-course meal service in Polaris Business Class, a move that will more closely align its service flow with that of Delta Air Lines and American Airlines. Three-Course Service...
United Airlines Sends Subtle Warning To Boeing, Pratt & Whitney After Surprisingly Resilient Quarter
United Airlines just reported a Q1 loss in 2024, but still posted surprisingly resilient numbers considering both the Boeing and maintenance dramas that have hit the airline hard. While United trying to break its dependence on Boeing is not...
