American Airlines and United Airlines will stop blocking seats next month and more aggressively book flights to capacity. Standbys will also no longer be limited. Expect even fuller flights. American + United Will Pack Planes To 100% American Airlines...
United Offers Double Whammy On Premium Transcontinental Flights
United Airlines has dramatically scaled back premium cabin meal service on some but not all of its premium transcontinental flights. While reports are mixed, many passengers are receiving a double whammy: no meal service on flights that do not...
United Airlines No Longer Fears “Worst-Case” Scenario
United Airlines no longer sees any risk that it will not survive the pandemic, but is still warning employees that painful cuts may be ahead. Kirby: United MileagePlus Loan Secures Survival of Airline In a video message to employees...
A Quacky Dinner On United Airlines
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Duck is...
JetBlue Challenges United In Newark With New Mint Service
JetBlue is challenging United Airlines at its fortress hub, with new transcontinental Mint service from Newark. JetBlue Mint Service Will Challenge United Premium Transcontinental Routes JetBlue is adding service from Newark Liberty International, with new Mint service to Los...
United CEO Explains Why Business Travel Will Rebound
United CEO Scott Kirby is pinning his hope on a rebound in business travel in human nature. But has human nature fundamentally evolved due to COVID-19? United CEO: We Are Social Creatures So Business Travel Will Rebound Speaking to...
United Mask Policy May Be Passive Aggressive, But It Isn’t Toothless
United Airlines now threatens to ban passengers who do not wear masks onboard. But some have called the new policy toothless. Perhaps passive aggressive is the better word. Yesterday, I wrote about United Airlines’ new onboard mask policy. Passengers...
United Airlines Will Ban Travelers Who Refuse To Wear Masks
United Airlines has a friendly warning: wear your mask or the skies won’t be so friendly. In fact, you may be be banned. United Airlines Threatens Ban For Those Who Refuse To Wear Face Masks On the heals of...
United Uses MileagePlus As Collateral For New $5 Billion Loan, Reveals Treasure Trove Of Program Info
United Airlines has struck a deal to raise $5 billion in financing, using its MileagePlus loyalty program as loan collateral. We also now know how much United values its loyalty program. In an 8K filling with U.S. Securities and...
United Airlines Warns Employees Over Social Media Use
United Airlines’ warning to employees is plain and simple: be nice to others, especially on social media, or you may lose your job. But during a period of heightened awareness on issues of race, how should one avoid “racially...
United Airlines Operates First-Ever UPR Flight Over Russia
United Airlines operated the first-ever user preferred route (UPR) over Russia, a breakthrough in diplomatic relations and an important step in reducing fuel burn on transpacific flights. For years, the United Airlines and Russia have been working toward an...
United Airlines Now Requires Health Self-Assessment During Flight Check-In
United Airlines is the first major U.S. airline to require all passengers to complete a health self-assessment during their check-in process. But is this anything more than another example of hygiene theatre? Health Self-Assessment Now Part of United Check-In...
Happy 25th Birthday Boeing 777! Read This Inaugural Trip Report
This week marks the 25th anniversary of the first commercial Boeing 777 flight, a United flight from London Heathrow to Washington Dulles and from domestically Denver to Chicago. The last quarter century has been quite a ride for the...
The Real Reason United Airlines Is Limiting Standby Travel For Employees
United Airlines is currently limiting employee standby travel. Employees were told this was done to encourage social distancing onboard. The reality? Yes, but the limits are not about customer safety, only about customer comfort. A recent town hall meeting...
Union Vows To Fight United’s Flight Attendant Base Closures
The Association of Flight Attendants (AFA) believes that United Airlines violated its contract in announcing three flight attendant base closures. Of course a flight attendant union opposing the closing of bases is hardly newsworthy. But the AFA contends 1.)...
United Airlines Comes Full Circle On Refund Policy
Don’t expect me to praise United Airlines for what it should have done from the very start, but I am happy to see that its has come full circle concerning refunds for schedule changes and cancelled flights. United Refund...
Why Was A Porn Star Escorted Off A United Flight?
A porn star was escorted by police off a United Airlines flight after she disregarded crew member instructions to make a statement on the death of George Floyd. Australian pornographic actress (allegedly…I didn’t verify) Elle Knox was returning home...
United Explains Why Delta Is Offering Employees A Better Deal To Quit
United Airlines held a town hall meeting with its employees earlier this week featuring a Q&A session with CEO Scott Kirby, President Brett Hart, and EVP Kate Gebo. While each question and answer is an article in itself, one...
United Airlines Closing Three International Flight Attendant Bases
United Airlines is closing flight attendant bases in Frankfurt, Hong Kong, and Tokyo effective October 1, 2020. United Airlines Will Become A Smaller Airline October 1st As CEO Scott Kirby has warned for weeks, United Airlines will shrink its...
Hart Shares His Heart: United Airlines’ Black President Reflects On Race
Brett Hart, the new President of United Airlines, opened up to employees during a recent town hall on the topic of race. His words direct us toward an uncomfortable reality. Hart, a black man, shared his thoughts on race...
