For decades, United Airlines has sponsored the USA Olympic and Paralympic teams. But after the 2020 Summer Olympics in Tokyo, United will no longer be an official sponsor. Instead, Delta will. The Los Angeles Times reports that the 2028...
United Airlines (Finally) Upgrades Smallest Regional Jets

Streaming in-flight entertainment is coming to United’s smallest regional jet, a move that will be warmly welcomed by short-haul flyers. Sarah Murphy, United Airlines’ Senior Vice President of United Express, shared the news: “We have made the long-term commitment...
Woman Subdued After Threatening To “Stab Everyone” On United 777-200

“I’m going to stab everyone on the plane. Then kill myself. I’m Palestinian! That’s how we get down!” Famous last words… United Passenger Arrested After Threatening To Stab Passengers Dana Ghazi Mustafa is in lots of trouble. The troubled...
More Champagne And Plastic Plates Coming To United Premium Cabins

United is ditching glass bread dishes but provisioning more Champagne on select transatlantic flights. It will also increase snacks, vegetarian, and hot breakfast entrees on select flights. A flight attendant shared a catering update with me, with changes effective...
United Airlines Exchanges Terse Words With Philippine Airlines

United Airlines and Philippines Airlines are escalating their fight over additional slots in both Seattle and Manila. As I wrote about last fall, United Airlines has opposed Philippine Airlines’ further U.S. expansion, arguing that the U.S. should not grant...
Biscoffs Will Return To United (So Why Cut Them In The First Place?)

I know the topic of in-flight cookies is near and dear to many of you, including me, so one more story on the upcoming cookie changes at United. Biscoff Cookies Will Return In May On United Last week, Live...
United Airlines Adds Free Food To More Hawaiian Flights

After a successful trial last month, United will expand its free meal offerings to more Hawaiian flights starting in March. Live and Let’s Fly broke news in January that United would be testing complimentary sandwiches on flights between Chicago...
United Airlines Tells Flight Attendants To Stop Locking 787 Window Shades

The most annoying thing about the Boeing 787 Dreamliner is the ability of the crew to prohibit window shades from being opened. Flight attendants at United were reminded this week not to lock these dimmable windows. United To Flight...
The Wedding Singer On United Airlines

With the help of United Airlines, a lovestruck man attempted to recreate a pivotal scene of a beloved movie onboard a United flight. The mission: propose to his girlfriend. The classic 1998 Adam Sandler movie The Wedding Singer is about...
United Airlines Will Replace Biscoff Cookies With Oreo Thins

United Airlines is ditching my favorite onboard snack for Oreo cookies. I feel like crying. United Introduces Oreo Thins Effective March 1st United will introduce Oreo Thin cookies on all mainline and United Express flights. These new cookies will...
United Airlines Tries To Make Kosher Food Tasty

United Airlines is improving its kosher menus with new choices of food and drink on Tel Aviv flights. A Kosher Meal Problem I have many clients at Award Expert who keep Kosher, meaning I frequently order Kosher meals on...
United App Unnecessarily Forces Update, Frustration

The Coronavirus has caused a number of shifts in air travel, but United forced users to update their app. Flyers had issues at the airport, but other airlines didn’t require the same. If you are considering booking travel or signing up...
United Flight Diverts After Passenger Threatens To Kill Flight Attendant

A Tokyo-bound United flight diverted to Anchorage earlier this week after a passenger told a flight attendant, “I will kill you” and slapped his face after he denied him more alcohol. Seksan Kumtong began banging on lavatory doors shortly...
A Pioneering United Captain Remembered

Bill Norwood is a legend, not just at United Airlines, but as one of the first Black American commercial pilots. Here’s a heartfelt note that United CEO Oscar Munoz shared with employees that recognizes Norwood as part of a...
United Airlines Suspends Last Hong Kong Route

Matching American Airlines, United Airlines will suspend its final link to Hong Kong for at least the next two weeks. United Airlines’ final flight to Hong Kong will depart later today from San Francisco (UA877). The final return flight...
Airlines Use Coronavirus As Excuse To Reduce Losses, Save Face

The airline business is tricky, but some carriers see opportunity in the Coronavirus to reduce their losses and save face when routes haven’t gone as planned. If you are considering booking travel or signing up for a new credit card please...
United Airlines Cuts More China Flights In February + March

As the coronavirus continues to spread, thousands are abandoning travel plans to China. United Airlines is responding by suspending flights to two Mainland airports and Hong Kong for the next two months. This is an update to an earlier post....
Did Star Alliance Kowtow To United Airlines On New Lounge Access Restrictions? Why It Doesn’t Matter

Star Alliance is only as strong as its members. Nevertheless, stealth lounge access changes further sharpen the argument that alliances are losing relevance. I’m not sure what you think of when you think of Star Alliance (or oneworld or...
United Adds 29 Special Super Bowl Flights

Super Bowl LIV is now one week away and will features a matchup in Miami between the San Francisco 49ers and Kansas City Chiefs. United Airlines is adding several special segments to transport fans to and from the big...
Employee Influencers On United Airlines

United is turning to savvy employees to bolster its image across social media platforms, enlisting flight attendants and baggage handlers to post pictures and commentary. The Chicago Tribune unpacks what has become a growing trend for companies seeking a...