United Airlines has expanded its complimentary snack selection on all flights. But is United prepared for greedy passengers? Effective immediately, United will offer a choice of one the following three snacks, no matter the time of day or length...
Banks May Force United, Others To Change Loyalty Programs
Airlines are dependent on banks to buy award miles with exclusive credit card deals but at least one relationship (Chase and United Airlines) is struggling. Could this be the moment that airlines reverse course? If you are considering booking travel or signing...
Another United Emergency Landing At Newark
Takeoffs and landings have resumed at Newark Liberty International Airport after a United flight bound for Houston made an emergency landing. Flight 2098 departed New York LaGuardia Airport at 7:57AM this morning, bound for Houston Bush Intercontinental. Shortly after...
In Hong Kong, United Giveth And Taketh Away
United will add a second daily service between San Francisco and Hong Kong starting this autumn. But the new service comes at the expense of United’s Hong Kong – Guam service. Second Daily Service From San Francisco to Hong...
Singapore Airlines Award Space Is Back!
After months of nagging inquiry, United Airlines and Singapore Airlines have finally found a way to restore Singapore award space to united.com. This is very good news that goes beyond the Singapore space itself. Singapore Airlines is an elusive...
United Airlines Extends 737 MAX Cancellations
United Airlines has extended the cancellation of Boeing 737 MAX aircraft until at least September 3rd. This time customers may feel the pain. Unlike on American and Southwest, United has successfully reduced the impact of the 737 MAX groundings...
A Retired United 747 Returns To The Skies
Since late 2017, most of United’s former 747-400s have been gathering dust in California’s Mojave Desert, becoming little more than a relic of the past. But one United 747 has just returned to the skies. A toss-up question: which...
United Airlines Suspends All India Service Until September 1st
United Airlines is extending the suspension of both of its India routes until at least September 1st. First it was the Pakistani airspace closure. Then it was saber-rattling over Iran. Then the Federal Aviation Administration banned flying in Iranian...
Still No Fix For Singapore Airlines Award Space With United Miles, But Hope…
I’ve been keeping the pressure on, but there is still no fix or workaround for booking Singapore Airlines awards using United MileagePlus miles. That said, a solution is hopefully just around the corner. Since January, United has been unable...
Award Space Galore On Special 777-300 From Honolulu To Newark
Stuck in Hawaii and looking to get back to the Mainland? Trying to secure an upgrade? Look no further than a special 777-300 from Honolulu to Newark tomorrow morning. Yesterday I wrote about United’s immediate suspension of its Newark...
United Airlines Suspends Service To Mumbai, Citing Iran Tensions
United Airlines has suspended its daily flight between Mumbai and Newark, citing “current events” in Iran. Here’s how United describes its decision to its employees: Given current events in Iran, we have conducted a thorough safety and security review...
Exploring The Tapas Snack Box On United
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. My weekly...
United Airlines Looks Past Air India To New Partner
As United Airlines plans expansion India, it will add full-service Vistara as a codeshare partner later this year. United Airlines plans to resume its Newark – Delhi service this autumn and commence new San Francisco – Delhi service in...
Attack Of The Italian Ants On United Airlines!
United Airlines was forced to “deep clean” a 767-300 after it was overrun with oversized ants on a flight from Venice. Charlotte Burns, an New York-based editor, live tweeted the entire incident in hilarious fashion: She saw a couple...
Premium Economy Best Way to Qualify For Status
Last week I wrote about the need for a status run on United to maintain my 1K status. It’s clear that Premium Economy is the best way to re-qualify on seemingly any US airline. If you are considering booking travel or signing...
Cool: United Pilot Steps Up To Help Stranded Passenger
When a young student found herself stranded in Seattle, one United pilot took the initiative to provide a lending hand. It is Fathers Day in the USA and I’m trying to stay positive today. Each day is filled with...
A Heartwarming Father’s Day Story From United CEO
A friend forwarded me a Father’s Day greeting sent from United CEO Oscar Munoz to all employees today– “Please, you need to do this! This guy is about to have a baby and needs to get back home.” With...
Breaking: United 757 Skids Off Runway, Newark Closed
UPDATE (20:15): United issued the following statement, noting the 757 experienced “multiple flat tires” upon landing in Newark. United issued the following statement: United flight 627 from Denver to Newark, New Jersey experienced multiple flat tires upon landing in...
Two Meal Service Updates On United Airlines
United has suspended its “mandatory” express dining service on some late-night flights to Europe and is still testing out free meals in economy class on select Hawaiian flights. In April, United began testing obligatory express dining service on select...
United ConnectionSaver Tool Has Serious Potential
United Airlines is rolling out “ConnectionSaver” technology across the board after successful trials in Denver and Chicago. The new tool has great potential. Gate agents often will not hold a flight because of the unknown ripple effects of doing...
