The most annoying thing about the Boeing 787 Dreamliner is the ability of the crew to prohibit window shades from being opened. Flight attendants at United were reminded this week not to lock these dimmable windows.
United To Flight Attendants: Don’t Force Window Shades To Darken
“Window shades” is a bit of a misnomer because the 787 doesn’t actually have window shades. Instead, like transition lenses, there is a button under each window that can darken or lighten the glass to control light.
The problem is that flight attendants can centrally control this. In my experience, even on daytime flights, this leads to flight attendants quickly locking the window shades into a darkened mode. Once that lock is engaged, a passenger has no control over the window shades.
While that may please some passengers who wish to sleep or watch movies, that’s not why I choose a window seat on a daytime flight. I function better with natural light and also like to look out the windows.
In a short note to flight attendants, United reminded them not to “force window shades to darken or lock them at a set level”:
“Remember, on B787s, please don’t use the flight attendant panel to force window shades to darken or lock them at a set level. This prevents customers from adjusting their window shades as they prefer.”
Now, the question is will flight attendants listen? Please note your experience in the comments section below.
This is a big issue for me. I even had a nightmare about it…
While a window seat passenger should be sensitive to blinding light that may adversely affect other passengers, the window shade is made to be opened, not kept shut. I am pleased by this reminder.