After spending hours (upon hours) trying to come up with an interesting way back to Los Angeles, I ended up booking “boring” United Airlines. That turned out to be a great choice. Sometimes boring is a good thing. Sometimes...
Do New United Airlines Mobile Boarding Pass Colors Offer A Hint On New Livery?
As we await the next “evolution” of the United Airlines livery, a new style of mobile boarding passes may offer a clue as to what to expect. For years, United mobile boarding passes have looked like this in the...
United Airlines Unveils Two New Gender Booking Options
Following through on its promise, United Airlines became the first U.S. airline to offer additional non-binary gender options for new flight bookings. You’ll now have four gender choices when you book a ticket on united.com: Male (M) Female (F)...
A Classy Move From A Classy United Express Captain
Flight delays stink. Especially when they occur around meal times. But one United Express/MESA captain went above and beyond the call of duty during a prolonged flight delay. A mechanical issued delayed a United Express flight from Tulsa (TUL)...
United Airlines Explains How It Chooses New Routes
Have you ever wondered how an airline decides when to start a new route and why it might choose to compete on some routes but not others? In a detailed and insightful article that was shared with some employees...
United’s Dig At Southwest Airlines
Southwest will shortly commence service between California and Hawaii, but United wants to remind you that there are other choices. The following appeared on United’s Twitter recently: I view the ad as a friendly and good-natured jab, but a...
Free Beer On United Airlines Tomorrow
Tomorrow is 312 Day (not to be confused with 420 Day). In celebration, United is offering free beer to select 21+ passengers flying from Chicago O’Hare. Indeed, this is a totally made-up holiday. But Chicago beermaker Goose Island Brewing Co. wants...
Opinion: United Should Invest In Polaris, Not Livery
Yesterday, I wrote about United’s plans to introduce a new livery next month. Today, I argue that there are far more pressing priorities than fuselage paint jobs. The new livery will likely incorporate the new purple and blue hues...
United Will Introduce New Livery Next Month
When United Airlines and Continental merged, the United name may have survived, but the Continental livery did. Now comes the chance for true reconciliation. I say that facetiously, of course, since the paint on aircraft is like the old...
Dear United FAs, Please Stick To The Script!
Flight attendants on United Airlines will soon have more leeway and flexibility in making onboard safety and service announcements. In fact, United is even inviting FAs to show “personality”. Does that mean we are doomed to Southwest-style tomfoolery? Let’s hope...
A Very Classy Move By United Airlines
There are few things in life, if any, harder than losing a loved one. I simply cannot imagine the pain of losing the one you loved most. For one widow who recently lost her spouse, United Airlines made the...
Review: United Airlines 757-300 First Class Honolulu To Los Angeles
Your choice of aircraft matters greatly when flying to Hawaii. While widebodies will generally result in premium cabin lie-flat seating on American, Delta, Hawaiian, and United, narrowbody aircraft usually feature only recliner seats. Since I reviewed my Hawaiian Airlines...
United Restores TAP And Thai Award Space But Leaves Out Singapore Airlines
United Airlines has restored online award availability for TAP Air Portugal and Thai Airways. Singapore Airlines, however, is still missing. It was a welcome relief to see Thai Airways and TAP Air Portugal award flights on united.com last night....
Will Etihad Partner With United And Join Star Alliance?
Rumors are swirling that Etihad Airways will ditch American Airlines and partner with United Airlines. What will this mean for all three carriers? It was two years ago that rumors were swirling that Etihad was close to joining Star...
United’s Secretive Top-Tier Status Has Nice Perks…
When it comes to airline loyalty programs, there is “top-tier” status, and then there is true top-tier status… While Premier 1K status is the top published status level at United Airlines, there’s one level above it. And the perks...
Scammed By A Fake United Airlines Call Center
You must be ever vigilant that when you call an airline you are actually calling that airline. One United passenger learned the hard way. The sad story is shared on Flyertalk. A passenger needed to change a reservation and...
ANA Award Space Blocked For United MileagePlus Members
Add ANA to the list of United MileagePlus Star Alliance partners that are currently not bookable using your United miles. This fix, however, will hopefully be quicker than the other partner award problems still present. Last night, All Nippon...
United Airlines Sends Me A Valentine
I received a nifty valentine in the mail from United Airlines. First off, happy Valentine’s Day! Although the holiday has been commercialized even more so than Christmas, it originally began as a Christian feast day to remember a pair...
Novel United Flight Attendant Books A Special Volume Of Love
When one United flight attendant found that a passenger had left a book behind thousands of miles from its home, she took it and mailed it home. Flight attendant Lin Kullick noticed the book, The Lemon Grove, left behind on...
United’s Bold New Growth In Denver
United Airlines will restructure its schedule on Thursday at Denver International Airport, adding more than 60 mainline flights each week. I’ve written about United’s domestic growth strategy and rebanking strategy before. Rebanking means clustering arrivals and departures together to...
