United Airlines is taking care of its Global Services members with a status extension through January 2022 and complimentary access to United Clubs on domestic itineraries.
United Offers Global Services Status Extension
Global Services status is United’s unpublished top-tier status above Premier 1K status. It is driven by spending and includes a number of benefits including easier upgrades, dedicated customer service, and even chauffeured car transfers at certain hubs.
While United extended Premier Silver, Gold, Platinum, and 1K status all the way back in April (also through January 2022), it did not address Global Services status. But in an email from Luc Bondar to Global Services members today, United announced they too would receive a status extension.
“Now that we’re in the middle of summer, it’s clear that basing your 2021 Global Services program invitation off of your travel activity this year wouldn’t fairly reward your loyalty to United.”
United may also award Global Services status for those who do not hold it but spend significantly on travel in 2020, with a spokesperson stating:
“It’s still possible to get Global Services status if you don’t have it already; we will still extend Global Services invitations to a small group of members that demonstrate high value in 2020.”
Free United Club Access For Global Services Members, Even On Domestic Itineraries
Starting in January 2021, Global Services members will be allowed to visit United Clubs whenever they are flying, even on domestic itineraries. Class of service does not matter (though a Global Services is not going to stay a Global Services member very long if flying in economy class…).
The only drawback will be that Global Services passengers are not allowed any guests on domestic-only itineraries. When traveling internationally one guest is permitted and United Club members can continue to invite up to two guests or all members of immediate family traveling together.
This status extension takes the pressure off of Global Services members to make unnecessary trips this year. It may be bad for United’s short-term bottom line, but I think these high-value customers will reward United with more business when travel eventually picks up again. The new lounge benefit will be helpful for solo travelers but won’t be helpful when traveling with a spouse or colleague.