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Home  >  United Airlines  >  "Have a happy holiday…"
United Airlines

"Have a happy holiday…"

Matthew Klint Posted onNovember 24, 2010 4 Comments

I interacted with quite a few United Airlines’ employees today on my journey from Philadelphia to Orange County via Chicago and was struck by something: no staff member–not a single one–uttered the word "Thanksgiving." Instead, everyone said, "Have a happy holiday" or "We wish you a pleasant holiday."

I can understand why ticket counter staff, RCC staff, gate agents, pilots, and FAs might choose to go with the catch-all "Happy Holidays" jingle rather than "Merry Christmas" or "Happy Chanukah," but when did "Thanksgiving Day" become a politically incorrect holiday? I don’t get it. Yes, Thanksgiving Day in late November is an American holiday, but I I’ve been wished a "Happy Boxing Day" on Air Canada before and didn’t link it to British jingoism.

There are certainly more important things to worry about, but I am scratching my head over this issue. It almost seemed like UA HQs sent out a memo banning the word Thanksgiving. To me, saying "have a happy holiday" is just not worth the breath.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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4 Comments

  1. Michael D Reply
    November 24, 2010 at 2:12 am

    When their lawyers in Human Resources told them it was.* 🙂

    *Except in Alaska and Vermont on alternate Tuesdays when Mercury is in retrograde.

  2. Marcus Reply
    November 24, 2010 at 2:47 pm

    I got the “happy holiday” line with reservations yesterday. Thought it was a little weird, too.

  3. Darren Reply
    November 24, 2010 at 4:44 pm

    They probably don’t want to offend some (most?) Native Americans. I’m flying on Christmas day this year and fully intend to wish every UA person I encounter a ‘Merry Christmas’. While I have in the past relented on the PC-ness of ‘Happy Holidays’, on Christmas Day I’m going to take the chance the receiver will appreciate my specificity.

  4. Matthew Reply
    November 24, 2010 at 5:53 pm

    @Darren: It appears you are on to something:

    http://www.foxnews.com/entertainment/2010/11/24/angelina-jolie-hates-thanksgiving-refuses-celebrate-report-says/?test=faces

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