The Hyatt Centric in Guatemala City is a fancy hotel with a fabulous breakfast. It served as a comfortable base for my stay in Guatemala.
Hyatt Centric Guatemala City Review
I spent two nights at this property, paying $129/night. It is located in Zone 10, just a short distance from GUA Airport. You’ll find a very walkable neighborhood with great restaurants, coffee shops, bars, and even a large mall close by.
Common areas of this hotel are quite attractive, with plenty of space to lounge and hang out.
Above the lobby level is a meeting space area:
I’m going to start with the breakfast because it was the highlight of my stay. While not exactly respecting privacy concerns, guests can find their tables pre-reserved each morning by looking for a small chalkboard bearing their name. I’m not sure if this is due to the pandemic or a longstanding policy of the hotel, but it avoids the need for a hostess…
Breakfast, in the Zamat restaurant, includes a buffet, juice bar, and and a menu of egg dishes you can order. That’s fairly standard, but several things impressed me:
- Coffee on-demand from a barista with superb espresso
- A large selection of fresh-squeezed juices
- Delicious pico de gallo and guacamole
- Fresh berries
- Lovely cheeses
- Five types of milk (I prefer whole milk)
I’d say the only room for improvement was the baked goods: the bread and croissants were not especially fresh.
There are few breakfasts more satisfying than scrambled eggs with black beans, pico de gallo, and guacamole.
Service was also fabulous, with very kind waiters who were attentive and engaging.
I mentioned the coffee with breakfast and the hotel has a nice coffee shop called Ezprezzo Corner in the lobby area. Guatemala City is so full of great coffee shops that I only had coffee here with my breakfast, but I recommend it.
There’s coffee in the room, a Nestle machine with capsules…skip it.
I don’t drink when traveling alone, but the hotel has a really swanky rooftop bar with a great cocktail menu and nice atmosphere. I noticed when coming back from dinner that a lot of well-dressed locals appeared to be going upstairs to enjoy it.
There’s also a bar on the lobby level that was closed due to the pandemic.
There are suites at this hotel, though I was assigned a deluxe king room on the 15th floor, room 1508. It features a desk with chair (greatly appreciated, take note hotels trying to appeal to millennials!), couch, easy chair, and a king size bed.
Sitting near the bed was a brightly-glowing alarm cock which I promptly unplugged. Of course it was about four hours off. I think one areas hotels can cut is alarm clocks…
The bathroom included a walk-in shower, but no bathtub.
Toiletries were Transat branded (not Yves Rocher but a local company called Intercorp) and provided in a sealed ziplock bag (along with hand sanitizer).
Somehow, despite the pandemic apparently making it dangerously unsafe to clean rooms in the United States, the room was tidied up on the second day including a crisply-made bed and fresh towels. What a concept!
In addition to the lobby bar and coffee shop being closed, temperatures were checked upon entrance, a bag for masks was provided beside the bed, and a sign indicated that elevators were disinfected every hour (though I never saw that taking place).
Above the bar is a rooftop pool and plenty of space to lounge. From the rooftop you can look out over Guatemala City.
A sign indicated the amount of chlorine and pH level of the water, as well as its temperature.
Adjacent to the bar is a fitness center featuring late-model fitness equipment and a cool L-shaped mural that stretches from two walls all the way across the ceiling.
The front desk staff was very nice. I checked in after midnight and the overnight manager welcomed me and checked me in. He spoke Spanish and I did my best to engage back in Spanish. My credit card was denied–my bank thought the charge in Guatemala was fraud–but a quick call fixed it. After he heard me speaking English on the phone, he switched to English.
Staff downstairs are stationed at the entrance in order to take your temperature as you enter the building and I was always greeted warmly upon arrival.
During normal times, the hotel offers shuttle service to the airport, but not during the pandemic. Room service has also been scaled back.
Perhaps for security reasons, you need to take an elevator to the lobby level then switch elevators to go upstairs to your guest room. It gets a bit tedious…
Clean, comfortable rooms and a great breakfast are my takeaway from the Hyatt Centric Guatemala City, but there’s also a nice pool, fitness center, two nice bars, and a convenient location. I don’t even know what other hotels Guatemala City offers – I will certainly be returning here next time.
This is part of my Guatemala trip report.