Review: Hyatt Regency Dusseldorf

Dusseldorf is a perfect city for a long weekend trip. The three days spent in this charming capital of North Rhine-Westphalia were marvelous. They were also comfortable, thanks to the Hyatt Regency Dusseldorf, now one of my favorite Hyatts in Germany.

John and I arrived late in the evening from Vienna.  As we entered the lobby, I was surprised at how crowded it was. And everyone was so well-dressed. Not like a wedding, but like a fancy night club. We elbowed our way to the check-in desk, where a friendly associate checked us in.

Sadly, no suite upgrades were available, though we each had our own room.

Hyatt Regency Dusseldorf Guest Room

The layout of room was rather unconventional. You walked right into the restroom…at least part of it. Just inside the room, a vanity greeted you. To the right, a bathtub sat adjacent to the bed. The wall separating the bedroom and one side of the bathtub was transparent glass. The water closet and shower were separately enclosed.

Past the vanity, the bedroom had a king-sized bed, desk, and chaise lounge.

Complimentary bottled water, a tea kettle, and a small Nespresso machine were present in the room.

While the room looks small and perhaps drab with the cold flurocent light, the views were excellent the following morning:

I liked the artwork in the rooms:

Hyatt Regency Dusseldorf Regency Club Lounge

I was very impressed with the lounge at this hotel. It’s beautifully decorated, sports even better views of the city, and offers an excellent morning and evening spread.

My favorite function of hotel lounges is just a bottle of water and cup of coffee during the day. That’s no problem here.

But the breakfast spread is impressive:

So is the evening spread:

Hyatt Regency Dusseldorf Spa

I really, really loved the spa at this hotel. Not the massages, though those are available, but the sauna, steam room, and whirlpool. It’s in a beautiful basement facility with just the right amount of lighting. It is also very clean and tidy.

The polite German way of saying “please take your clothes off”

Upstairs is a relaxation room overlooking a sun-soaked terrace.

Hyatt Regency Dusseldorf Fitness Center

A small but adequate fitness center is found adjacent to the spa check-in desk. Machines appear brand new.

The hotel has no pool.

Hyatt Regency Dusseldorf Breakfast

Although the Regency Clubs offers an excellent breakfast, I still ate breakfast in DOX, the hotel’s main restaurant. Globalist members can dine in either place (or both) on complimentary basis, along with one other registered guest from the same room.

As you can see in the pictures below, the buffet selection was expansive and featured an immense selection of cold cuts, breads, cereals, pastries, and juices.

The omelets were greasy, but the food otherwise quite satisfactory.

Hyatt Regency Dusseldorf Bars

Beside DOX Restaurant is DOX Bar, which seems to be quite trendy with the locals. It is a large bar with both a smoking and non-smoking section. The smoking section has a wide selection of cigars available.

The restaurant has its own wine bar:

Hyatt Regency Dusseldorf Service Issue

I’d say the only downside to our stay was the hotel’s follow-up on a lost item…at the airport. Unfortunately, John lost his wallet at the airport…or perhaps on the flight.

We asked for the hotel’s assistance in contacting the airport lost and found office to try to locate it and were promised a call would be made. However, when I called down to check on the search status the following morning, no one knew what I was talking about. It appeared the hotel had not even made a token effort to reach the office. That was disappointing.

In case you’re wondering, the wallet was never found. John immediately went back to the airport but could not locate it. I checked again a few days later when I flew out and it still had not turned up. Too bad, but hardly surprising: it was a nice Burberry wallet with a lot of cash inside.

Hyatt Regency Dusseldorf Location

The hotel is located on the Rhine River waterfront in the Media Harbor district. It’s a more quiet area of town with several restaurants and bars nearby.

Walk along the river about 15-20 minute and you will reach the heart of the Altstadt (old town), a beautiful area with cobblestone streets and historic architecture. I enjoyed an excellent lunch of Döner followed by Spaghetti Eis in town:

CONCLUSION

The lost wallet issue aside, I loved this hotel, its location, the facilities, and my stay overall. It’s a Category 3, meaning only 6,000 Points + €63 EUR per night (or 12,000 points). That’s a great deal, considering room rates often run $300.

I noticed a suite opened up my last night and asked if I could move to it. The hotel was happy to oblige. I’ll review the suite in the next installment.