Review: Hyatt Regency London – The Churchill

Two nights at the Hyatt Regency London – The Churchill gave me a chance to try out the hotel’s newly remodeled room and older room.

I arrived late in the evening from Heathrow Airport and was informed that the hotel was running full and no upgrades, even to a garden view room, were available. Daniel at the front desk profusely apologized and told me that due to the lack of upgrade, I was welcome to enjoy my breakfast in The Montagu Kitchen, the hotel’s main restaurant. Normally, Globalist members only have access to the Regency Club for breakfast. That seemed like a very nice tradeoff for me.

Hyatt Regency London – The Churchill Guest Room

My fourth floor guest room was very small–just a queen bed and small couch–but I liked it a lot. It was clearly recently renovated and was nice and cozy.

Best of all was the bathroom, though. It included Molton Brown toiletries, a heated Toto toilet seat, and a new easy-to-enter shower with rain head. I’m not sure if the bathroom used to have a bathtub, but I think the larger shower represented a much better utilization of space.

The Upgrade

The following day, I was proactively offered an upgrade to a larger room with a king bed and garden view. The room would also be located on the eighth floor, meaning only a short walk to the Regency Club. I took it without checking…which was a mistake.

> Read More: My Upgrade Was A Downgrade At Hyatt Regency London Churchill

The new room was indeed much more spacious and the bed larger. I also appreciated the desk and view of the park below. But the bathroom…oh the bathroom. No Toto toilet and a shower/tub combo that was much more inconvenient. Plus, Pharmacopia amenities instead of Molton Brown. Now, I like Pharmacopia a lot, but I thought locally-made Molton Brown was more suitable for this property.

Hyatt Regency London – The Churchill Regency Club

I ended up spending virtually no time in the Regency Club, but like the way the hotel has structured it. There are actually two Regency Clubs: one intended for families with children and one where children are forbidden. That ensured peace and quiet in the adults-only lounge, where I ate breakfast one morning. The lounge was always crowded, so I am just using a stock photo below in order to protect the privacy of other guests:

The spread included a continental + English breakfast buffet and eggs made to order.

I returned in the evening to check out the spread and noted a variety of cold cuts, salads, breads, and soup. Alcohol, soft drinks, water, juices, tea, and coffee are available, with all but alcoholic beverages available throughout the day.

Hyatt Regency London – The Churchill Dining

As I mentioned above, I was invited to eat breakfast in Montagu Kitchen and did my final morning at the property. The buffet was much more expansive than Regency Club in terms of choice, though I opted to order from the menu.

The menu:

I enjoyed a “green” smoothie, cappuccino (excellent), bowl of berries, and Eggs Benedict with guacamole on rye.

I also tried a flat white, which was too weak…

Here are a few shots from the buffet:

The hotel also has an Italian restaurant named Locanda Locatelli that I did not check out.

Hyatt Regency London – The Churchill Bar & Terrace

The Churchill Bar offers both a beautiful indoor and outdoor section. Blankets and heat lamps make it tolerable outdoors year-around.

Hyatt Regency London – The Churchill Gym

The hotel’s second floor gym is very small and almost exclusively cardiovascular equipment. This property features no pool and no spa.

Hyatt Regency London – The Churchill Location

The hotel’s ideal location central London makes this a much more convenient property for taking in London’s top attractions than the Andaz across town (also a great hotel).

> Read More: Hyatt Andaz Liverpool Street London Review

CONCLUSION

I enjoyed my two-night stay at the Hyatt Regency London very much. I recommend it and appreciated the comfort of this hotel…particularly of the newly renovated room.