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Home  >  Hidden-City • Law In Travel • Lufthansa  >  Lufthansa Concedes Defeat In Hidden City Ticketing Lawsuit
Hidden-CityLaw In TravelLufthansa

Lufthansa Concedes Defeat In Hidden City Ticketing Lawsuit

Matthew Klint Posted onOctober 7, 2019October 7, 2019 14 Comments

Lufthansa Loses Lawsuit

Germans can feel safer taking advantage of hidden city ticketing after Lufthansa withdrew its pending appeal, signaling an important legal victory for consumers.

One German man noticed that he could save over $2,000 by booking Oslo – Frankfurt – Seattle – Frankfurt – Oslo instead of Berlin – Frankfurt – Seattle – Frankfurt – Oslo. So he booked it, paying ~$716 instead of ~$3000. On the way back, he simply skipped the Frankfurt to Oslo flight and bought a flight home to Berlin. This practice is commonly known as hidden-city ticketing or throw-away ticketing.

Lufthansa sent him a bill for the difference then sued him when he refused to pay. Lufthansa technically lost the first round in court because it failed to clearly clarify how it arrived at its final demand of €2,112, which it said included the difference in fare plus interest. But it likely did not matter, as the Berlin district court expressed skepticism that Lufthansa had any legal basis to charge a consumer for a service already paid for if not fully consumed.

After appealing its first-round loss, Lufthansa has withdrawn is appeal, making the lower court ruling binding.

Dr. Matthias Böse, the attorney for the sued passenger, explained the importance of the legal victory:

Lufthansa has realized that the version of its conditions of carriage used is incompatible with German law. Withdrawal of the appeal now provides legal certainty for passengers without having to hear the case before the Federal Court of Justice.

The move is neither binding on Germany nor other EU, though the decision will likely be cited by other European jurisdictions should other airlines have the foolish temerity to sue passengers over skipping segments.

Importantly, unlike in Italy, the ruling does not give German consumers the right to fly segments out of order or avoid cancellation of remaining segments when one is skipped.

> Read More: Italian Law Allows For Clever Airline Ticket Manipulation

I Told You So, Lufthansa…

All Lufthansa did by pursuing this lawsuit was make more people aware of the practice of hidden city or throw away ticketing.

See my previous post if you want to dive into the pros and cons of hidden city ticketing, but Lufthansa still has many ways to discourage customers from engaging in this practice without suing them or running afoul of the law.

> Read More: My Prediction – Lufthansa Hidden City Lawsuit Will Backfire

CONCLUSION

In German, skipplaggers are called Schnäppchenjäger (literally, bargain hunters). I am thrilled that Lufthansa has abandoned its foolish lawsuit and that German consumers, knowing the advantages and disadvantages of hidden city ticketing, will no longer have to fear legal reprisals for beating airlines at their own game.

What are your thoughts on hidden city ticketing now protected by German law?

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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14 Comments

  1. Sexy_kitten7 Reply
    October 7, 2019 at 9:52 am

    I don’t see how this is binding on anyone other than the parties. In the US, only appellate decisions are precedential. Is the same not true in Germany???

    • Matthew Reply
      October 7, 2019 at 5:54 pm

      German law does not recognize precedent. The point is that Lufthansa abandoned the case, likely because it had no chance of winning. It is an important sign that consumers can breath easier, even if not technically binding.

  2. Al Reply
    October 7, 2019 at 1:05 pm

    So, if you go to a restaurant, order the combination plate, do not eat a specific item, then order an additional item. The restaurant will now tell you that you must pay for the combination plate as if it was Alla carte. Not to worry. It will be added to your credit card charges after you leave.

  3. ps241 Reply
    October 7, 2019 at 1:38 pm

    Should this:

    . . . the Berlin district court expressed skepticism that Lufthansa had any illegal basis to charge a consumer for a service already paid for if not fully consumed.

    be this instead?

    . . . the Berlin district court expressed skepticism that Lufthansa had any legal basis to charge a consumer for a service already paid for if not fully consumed.

    • Matthew Reply
      October 7, 2019 at 5:49 pm

      Correct.

  4. James Reply
    October 7, 2019 at 1:58 pm

    Is jurisprudence is a source of law in german law system?

    • Matthew Reply
      October 7, 2019 at 5:55 pm

      No. But judges must still interpret law.

  5. lenin1991 Reply
    October 7, 2019 at 2:30 pm

    Can they really “feel free to take advantage of hidden city ticketing” now? Just because the courts said LH can’t sue passengers for damages, couldn’t they still ban you and/or seize your Miles & More account for misuse?

    • Matthew Reply
      October 7, 2019 at 2:32 pm

      Exactly. Which is why I warn of the risk in my linked story above. It’s still not worthwhile for any regular Lufthansa flyer.

    • Patrick Reply
      October 8, 2019 at 12:04 pm

      This was in front of a german Amtsgericht and not Landgericht. This is therefor not protected by law, but rather a single decision.

  6. Paolo Reply
    October 7, 2019 at 5:37 pm

    …another great German word; almost as good as ‘sitzpinkler’

  7. Sevillada Reply
    October 8, 2019 at 11:11 am

    Big win. Thanking the person that stood up to the airline

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