I’ve shied away from commenting on inherently divisive political matters because it is not good for the business model, but I’m making an exception here. As Transportation Security Administration (TSA) workers continue to work without full pay, a story...
Southwest Passenger Says Airline Canceled Her Ticket After Agent Said She Was Too Big For One Seat, Demanded $450
A Nashville woman says Southwest Airlines canceled her ticket after she refused to purchase a second seat under the carrier’s new “customer of size” policy. Woman Says Southwest Canceled Her Ticket Over New Size Policy Ruby Cosby says the...
Air India Will Weigh Flight Attendants, Suspend Overweight Crew Without Pay
Air India is introducing a new fitness policy for its cabin crew that ties flight eligibility directly to weight, using Body Mass Index (BMI) as the primary metric. The policy takes effect May 1, 2026. Air India To Weigh...
United Airlines Raises Checked Bag Fees By Up To $50 Per Bag
United Airlines is raising checked bag fees, with a $10 increase across the board for most North American and Latin American itineraries. The move, which takes effect for tickets purchased starting April 3, 2026, marks the first increase in...
I Flew 10.5 Hours In United 787-9 Basic Economy In Seat 56F
Hello from London, where my kids and I are chilling in the Lufthansa Lounge after a 10.5-hour flight from Los Angeles to London on a United Airlines 787-9 in row 56…the penultimate row on the aircraft. United Airlines 787-9...
Seriously? Delta One Lounge At JFK Now Asks For Tips
Delta Air Lines has built arguably the most impressive premium ground product in the United States with its Delta One lounges. But two recent developments at its New York JFK lounge undermine that experience in a way that feels...
United Airlines Adds TSA Wait Time Tool To App
United Airlines has rolled out a new app feature aimed at reducing one of the most frustrating parts of air travel: long security lines. United Airlines Adds TSA Wait Time Tracker In App United has introduced a new feature...
British Airways Will Allow Inflight Calls…And I’m All For It
British Airways is about to do something most airlines have long avoided: allow passengers to make voice and video calls onboard. Predictably, the reaction has been swift and overwhelmingly negative. But my reaction is different. British Airways Will Allow...
United CRJ450 Photo Tour: A Premium Makeover For Its Most Hated Jet
As part of United Airlines’ recent media event in Los Angeles, I had the chance to step onboard its new Bombardier CRJ450 and take a close look at every seat and detail. This is not a brand-new aircraft, but...
After Years Of Copying Delta, Is United Now Leading The Industry?
Something has shifted in the U.S. airline industry, and it is no longer controversial to ask whether United Airlines has overtaken Delta Air Lines as the carrier driving the conversation. Delta is still the undisputed profit leader, but might...
Frontier Passengers Force Their Way Onboard After Bag Fee Fight, Then Resist Arrest
A dispute over a carry-on bag fee on Frontier Airlines escalated into something far more serious: voided boarding passes, a plane emptied, and three passengers arrested. Frontier Voids Boarding Passes Over Bag Fee Fight Passengers Board Anyway And Get...
FAA Cuts SFO Capacity By 33% In Blow To United Airlines Hub
San Francisco International Airport is facing significant disruption right now, and the implications for United Airlines go beyond a few bad weeks of delays. SFO Runway Problems Could Force United Airlines To Rethink Its Hub SFO is dealing with...
Ukraine Prepares To Reopen Airspace, Considers New Flag Carrier
Ukraine is actively preparing to reopen its airspace to commercial flights for the first time since 2022. Ukraine Hopes To Re-Open Commercial Airspace To Travel Since Russia’s full-scale invasion in February 2022, Ukraine’s airspace has remained closed to civilian...
Inside United Airlines’ New 787-9 Elevated With Polaris Studio And 99 Premium Seats
As part of United Airlines’ media event in Los Angeles, I had the opportunity to step onboard its new Boeing 787-9 with the “Elevated” interior and walk through every cabin. I took photos of every seat and every angle,...
Man Dies On American Airlines Flight To London After Heartfelt Call With Grandchildren
A passenger’s account of a death onboard an American Airlines flight to London is another powerful reminder of how fragile life can be, but also a beautiful story that captures how I hope to spend my last days as...
JetBlue Says It Is Raising Bag Fees Again To Keep Fares “Low” And Wi-Fi Free
JetBlue is raising baggage fees again, claiming it is the better alternative to raising airfare. But is it? JetBlue Raises Bag Fees As Fuel Prices Spike JetBlue has increased checked bag fees, blaming “rising operating costs” as jet fuel...
Unruly Child Screams For Hours In Air France Business Class As Crew Does Nothing
At what point should flight attendants step in when a child is out of control on a longhaul flight? Unruly Child On Air France Flight Raises Question Of When Crew Should Intervene One Mile At A Time recounts a...
United Airlines Adds Godiva Chocolate To First Class Service
United Airlines is adding a sweet new touch to its domestic first class service: Godiva chocolate. United Airlines Adds Godiva Chocolate To Domestic First Class The Belgian chocolatier, like United, is celebrating its 100-year anniversary and will be featured...
No Upgrade This Time: Spring Break To Europe On United, SWISS, SAS
We’re heading to Europe for Easter break on United Airlines, SWISS, and SAS thanks to a fabulous opportunity for my son and a perfect occasion to spend time with the German side of my family. Booked! Spring Break In...
Air Canada CEO Michael Rousseau “Retires” After French Language Controversy
Just days after facing intense political backlash over his inability to speak French, Air Canada has announced that its CEO will retire. Air Canada CEO To Retire After Latest French Controversy Air Canada announced that CEO Michael Rousseau will...
