Let me start with a confession. I’m bad with names. Utterly terrible. Odds are that five minutes after meeting a new first officer I’ve forgotten their name already. I can remember a lot of other details without issue, but...
Delta Air Lines Offers Olive Branch To Stranded Passengers, But It Must Do More To Take Accountability For Meltdown
Let me add to the chorus calling on Delta Air Lines to accept more responsibility for its meltdown over the last five days. Paying for out-of-pocket expenses, including tickets on other carriers, is a good start, but not enough....
Upgrade To Business Class On United Airlines For Only 25K DOLLARS (Not Miles) Each Way…
Yes, it’s clearly a glitch, but I am still amused at how much United Airlines is asking for a Polaris Business Class upgrade to Scotland…hurry, this offer won’t last! It’s A Steal: Business Class Upgrade On United Airlines For...
Delta Waives Checked Bag Fees (Temporarily)
For the next four days, Delta Air Lines is waving checked bag fees (and even overweight bag fees) as its meltdown recovery continues. As Recovery Continues, Delta Is Temporarily Waving Checked Bag Fees As noted by JonNYC, Delta is...
Southwest Airlines Under FAA Safety Audit
After several questionable close calls, Southwest Airlines and the US Federal Aviation Administration are “partnering” to perform a safety audit. FAA Launches Joint Safety Audit With Southwest Airlines, Unions Numerous recent close calls have called Southwest’s safety record into...
Plane Crash In Nepal Kills 18 Passengers, Pilot Survives
A Saurya Airlines CRJ-200 crashed and exploded into flames after appearing to take a wrong turn after takeoff in Kathmandu. 18 passengers have perished while the pilot survived. 18 Dead After Saurya Airlines CRJ-200 Crash In Kathmandu, Nepal At...
Delta Air Lines Temporarily Bans Minors From Flying Alone
Delta Air Lines has suspended its unaccompanied minor program and at least in some cases, temporarily barred minors under the age of 18 from traveling alone, a policy that has caught many familes by surprise and goes beyond simply...
Retired NFL Star Arrested For Tapping Arm Of Flight Attendant Is Suing United Airlines
Retired NFL star Terrell Davis was escorted off a United Airlines flight in handcuffs after a flight attendant accused him of “hitting” him. United has apologized, the flight attendant has been sidelined, but Davis is now suing for “irreparable...
Pete Buttigieg’s Empty Warning To Delta Air Lines
Regular readers know that I am typically a defender of Pete Buttigieg and think he has done a fine job as US Transportation Secretary. But Buttigieg’s “warning” to Delta Air Lines strikes me as the same sort of unhelpful...
Pakistan Delays Auction To Privatize PIA
Pakistan has delayed the sale of beleaguered Pakistan International Airways (PIA) until autumn, as investors seek clarification on the books and on the potential return of service to Europe. PIA Sale Delayed Until September The economy of Pakistan is...
Delta (Finally) Blames Operational Meltdown On “Deeply Complex” Internal Issue
Delta Air Lines’ operational woes are continuing into Monday afternoon, with the carrier now finally admitting that “deeply complex” crew scheduling software impacted by the faulty CrowdStrike update has held it back from resuming normal operations. “Deeply Complex” Crew...
A Call To Action For Airline Passengers
Last week, Matthew wrote about an American Airlines flight on which in the midst of an emergency evacuation there were multiple passengers refusing to follow crew commands. In recent years, society has tended to focus an increasing amount of...
Delta Air Lines Operational Meltdown Enters Fourth Day
Operations remain in meltdown mode at Delta Air Lines, with over 500 flights already canceled this morning after a rough weekend that included thousands of delays and cancellations impacting over 80% of flights. The carrier has been unique among...
Rumor: Hyatt Hotels Buying Standard Hotels (Chain)
Hyatt Hotels is rumored to be in negotiations for acquiring Standard Hotels, a small buy growing chain of premium boutique hotels in major markets. If you are considering booking travel or signing up for a new credit card please click here. Both...
The Problem With The Airlines’ “Capacity” Earnings Narrative
Airlines from the busiest markets in the world have stated that there was too much capacity on the market, but that masks a bigger problem – bad for investors and flyers alike. If you are considering booking travel or signing up...
Making My Parents’ Travel Wishes Come True
One of my goals this year was to help my parents travel more, and better. We crossed off a pair of crusies for them earlier in the year, but now we have an important one that’s been on the...
What Flight Attendants Really Think Of You
Most flight attendants are kind or at least polite. But what do they really think of you? What Flight Attendants Really Think Of You And Your Demands A flight attendant posting under the handle “We Hate You” recently left...
Did Southwest 737 MAX 8 Really Descend To 150 Feet Above Tampa Bay?
A Southwest Airlines 737 MAX 8 purportedly came within 150 feet of the ground during its approach into Tampa Bay. But are we reading the altitude correctly or is this potentially a case of improper instrument settings and therefore...
Comical: The Behind-The-Scenes Fight Between Delta And United For Washington National (DCA) Slots
Behind the scenes, Delta Air Lines and United Airlines are making the case that the other should be passed over to receive extra Washington National Airport (DCA) slots. Their back-and-forth reminds me of two siblings fighting over a toy…...
DCA Slot Roulette: Who Should Win The New Beyond-Perimeter Slots?
Airlines are jockeying for new beyond-perimeter routes after Congress approved five new slots for longer-distance flights at Ronald Reagan Washington National Airport (DCA). Who should those slots go to? DCA Slot Awards: Five New Beyond-Perimeter Slots Are Up For...