Dear American Airlines, It’s not too late to save your loyalty program. You need not go down the path of Delta and United. On the redemption side, both Delta and United have moved toward a more dynamic pricing model....
American Airlines Sees $1 Billion Impact From 737 MAX + Rising Fuel Prices
When American Airlines’ CEO Doug Parker [in]famously boasted that AA would never lose money again, he likely never imagined that an entire aircraft type would be grounded for months as oil prices rose. But welcome to 2019… Put together,...
Lufthansa Investigates Near-Crash Of Presidential Jet
Despite the stereotype of punctuality, German government planes have an embarrassing track record of on-time performance and reliability. The latest incident has embarrassed Lufthansa and left many scratching their heads. Beyond its commercial flying, Lufthansa has a division that maintains aircraft used by...
Why Are SAS Pilots Striking?
A pilot’s strike at Scandinavian Airlines (SAS) over pay and working conditions continued for a second day, prompting the cancellation of nearly 700 additional flights. What exactly do pilots want? The strike, by Danish, Norwegian and Swedish pilots’ unions, began...
Would You Use Bulk Toiletry Dispensers At Hotels?
Bulk toiletry dispensers at hotels are catching on fast. But would you use them? Yesterday I posted a review of the beautiful new Andaz Munich, a five-star property. But despite its luxury status, toiletries in both the sink and shower...
A (Near) Perfect Flight On Lufthansa
I just had the Lufthansa flight of my life. Over the years, I have had many excellent experiences in Lufthansa First Class. But yesterday’s flight from Frankfurt to Los Angeles on LH456 represented the pinnacle of my dozens of flights...
United Airlines Faces New Racism Controversy
A passenger has accused a United employee of calling her a monkey. There were witnesses. Now the passenger is suing, creating a monumental headache for United. There are certain code words that are so deeply linked to race that...
Woman Kicked Off Frontier Flight After Complaining About Vomit On Seat
A woman was forcibly removed from a Frontier Airlines flight after voicing her disgust over vomit found on her daughter’s seat. Imagine you step onto your flight, sit down, and find your daughter’s seat is wet. You hold your...
Southwest Airlines Looks Beyond Boeing, Quietly Meets With Airbus Operator
The model is simple: one aircraft and one aircraft only. But after 47 years, Southwest may finally be looking beyond the Boeing 737. When Southwest Airlines began operations in June 1971, it chose the Boeing 737 for its fleet....
Air India Scraps Four 777s But Wants Five From Jet Airways…
Air India has approached the State Bank of India to lease five Boeing 777 aircraft owned by now-defunct Jet Airways. The irony, though, is that Air India cannot even afford to keep its own (relatively young) 777s flying! As...
United CEO Oscar Munoz Embraces His Inner-Kirby
United CEO Oscar Munoz recently sat down with ABC News to talk shop. Some of his statements really took me by surprise. If you’re interested, you may want to start by watching the full interview below. It’s only about...
Review: Lufthansa Express Bus
For cheap and relatively quick service between Munich Airport and central Munich, I found the Lufthansa Express Bus a solid option. Franz Josef Strauss International Airport is not exactly in the center of things. Thus, you’ll need to budget some...
EasyJet Bans Nuts (Of The Non-Passenger Variety)
While it may not be possible to ban all the nutty passengers that step onto a plane each day, EasyJet is eliminating the sale of nuts onboard. You’ll have to forgive my poor attempt at humor, but I do...
Review: Andaz Munich Schwabinger Tor
I was pleasantly surprised with my stay at the Andaz Munich Schwabinger Tor, a beautiful property in a city long overdue for a Hyatt. Although my stay was not perfect, it is definitely a hotel I will return to....
Air Italy Suspends Three Transatlantic Routes, Adds Four Fun New Routes
U.S. legacy carriers should be very afraid of Air Italy. The Italian airline is doing so well it has announced it will halt service to two U.S. cities and one Canadian city this winter. Were you saying something about...
United Officially Unveils New Plane Design
After a leaked image of United’s new paint job made headlines yesterday, United officially unveiled its new livery today in Chicago. Since the images (and later video from United) circulated yesterday, today’s ceremony had no surprises. Nevertheless, I was...
First Impressions: United Premium Plus (SFO-FRA)
This week I decided to try out United’s new Premium Plus product for my trip to Frankfurt. As far as premium economy products go, this one is a winner. I was on UA926, United’s retrofitted 777-200 from San Francisco...
Crime And Intrigue Surrounding Hong Kong Airlines
Two factions are fighting for control of the airline and one side has made an explosive claim of break-in and theft. Now a court has ordered the airline to publicly choose a leader. Welcome to the drama of Hong...
Photos: United Reveals New Livery + My Thoughts
It probably was not as planned, but United Airlines has officially revealed the next phase of its livery. The photo above leaked yesterday evening, a half-day ahead of the planned reveal ceremony today in Chicago. After the leak, United...
Hot Deal: Business Class From Europe To USA From €1200 R/T
Thinking about a trip to the United States this summer? Why not splurge on business class? If you act now, you will not even pay much more than for an economy class ticket. Via God Save the Points, Star...
