After a quick breakfast at the hotel, we hit the road…just as the sun popped up on the horizon. The weather was clear and the air crisp. We hit heavy traffic on the way to our meeting. An accident...
Aviation Officer Who Dragged Dao is Suing United Airlines and City of Chicago
A disgruntled ex-aviation officer who was terminated for dragging David Dao off an aircraft is suing the City of Chicago and United Airlines. It has now been a year since the Dao incident. Most have moved on, but ex-Chicago...
Next United Polaris Lounge Opens April 30th at SFO
United Airlines’ next Polaris lounge will open on April 30, 2018 at San Francisco International Airport (SFO). The two-level, 28,000-square-foot lounge will include an a la carte dining area, buffet, sleeping/rest area, showers, and of course ample seating and...
Italy Road Trip Day 1: Roaming Around Rome
After an unexpected night in Zurich, I landed in Rome Fiumicino Airport to pouring rain at 8:50a, ready for a big day ahead. No time for a coffee at Mercedes Benz this morning. I had about an hour to get...
Lufthansa A380 Returns to Frankfurt on LAX Route in October
Recently, I wrote about Lufthansa’s A380 shuffle at LAX. The carrier has swapped aircraft, sending the A380 to Munich to A340 to Frankfurt. With the winter schedule now filed, Frankfurt will reclaim the A380 in late October. Lufthansa not...
U.S. Airline Faces $50MN Lawsuit by Chinese Tourists
A group of Chinese tourists as well as five businesses located in a remote U.S. territory are suing Florida-based XTRA Airways for racketeering. The claim: the airline took money for charter operations with no intention of actually starting service. XTRA...
Why is My Uber Rating Dropping?
Here’s the paradox of tipping coming to Uber: I now tip far more generously than before, but my rating is dropping. Honestly, I care much more about any secret comments on my Hyatt or United profile than what my...
Introduction: Road Trip Though Italy
Greetings from beautiful Italy, where I’ve spend most of the week…on the Autostrade. I’m on a 10-11 day trip in Italy with one of my salesman from my other line of work. We started in Rome and will be...
Pilot Stranded Miles Away from Airport by Angry Lyft Driver
It happens often, but it is not always captured on video. An airline pilot was ditched in a grocery store parking lot seven miles from Los Angeles International Airport. Why? His Lyft driver had no desire to travel to...
Live and Let’s Fly Weekend Digest: April 08, 2018
Buona sera from Milano. I’m in the midst of a fast-paced business trip through Italy. I’ll provide some detail on it in the days ahead…it will not be a typical trip report. It was a fairly light week of...
Free Agent Is The Best Status to Hold
After years of chasing status (I still do), sometimes being a Free Agent when it comes to choosing your travel product is the most liberating of all. While I still hold elite status, on a recent trip my family...
Review: Hilton Orlando Bonnet Creek Resort
Navigating the Orlando hotel scene can be a challenge, even when presented with a limited set of parameters. I had a chance to review the Hilton Orlando Bonnet Creek Resort on a recent Disney trip and was pleased with...
Flying By The Seat Of Our Pants
The more points and miles we have and the more we travel, the finer we cut our trips. However, the trip we took this last week was booked in part while we were on it, leaving surprises at every...
Air New Zealand Unveils New Flat Beds in Economy Class for Infants
Although it has been eight years since Air New Zealand launched its innovative SkyCouch product, a new variant will allow more undisturbed sleep for toddlers. The modified seats will include a dedicated infant harness and belt, allowing little ones to...
Alitalia, ANA Form Strategic Partnership
Alitalia and ANA are linking up…further proof of the waning power of alliances. Until recently, Alitalia and ANA would have been viewed as strange bedfellows. Alitalia is a member of SkyTeam and ANA a member of Star Alliance. But...
Venezuela Bans Copa Airlines
In an escalating diplomatic spat between Venezuela and Panama, Venezuelan President Nicolas Maduro has banned Copa Airlines from flying to the Bolivarian Republic. Panamanian President Juan Carlos Varela shrugged over the news. Although word of the ban sent Copa stock tumbling...
Perspective: Why More Dogs Die on United
We know that more dogs die United Airlines than any other U.S. airline. But there’s more to the story. United is pushing back. The stats are alarming. 506,994 animals flew on a U.S. airline last year. 24 died. 18 of...
No Lounge? No Problem! A Creative Solution from SWISS
SWISS is currently remodeling its Business Class and Senator Schengen lounges near the A-Gates in Zurich. As a result, these lounges will be closed until at least July. But that’s actually a GOOD thing. In the interim, SWISS provides...
Fly the Fokker 100 While You Still Can!
Although increasingly rare in the west, it is still possible to fly on a Fokker 100. It is now an aging aircraft, but I highly recommend it. I wrote about this aircraft before and even reviewed a brief flight...
Stunning: Pictures from the New SWISS First Class Lounge in Zurich
Leave it to SWISS to create a sophisticated, beautiful new first class lounge now open in the A Gates (Schengen) area of Zurich Airport. Like the E-Gates First Class Lounge, the bar design resembles a plane fuselage–made of beautiful...
