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A350New YorkNewsSingapore Airlines

Singapore Airlines Will Resume World’s Longest Flight by End of 2018

Matthew Klint Posted onApril 27, 2018November 14, 2023 5 Comments
a white airplane in the sky

Singapore Airlines will resume nonstop service to New York by the end of 2018, reclaiming the title for world’s longest flight. Singapore Airlines served Newark, NJ from 2004 to 2013 using an A340-500 configured exclusively with 100 business class...

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United Airlines

New Cookies Onboard United Polaris Business Class

Matthew Klint Posted onApril 26, 2018November 14, 2023 11 Comments
United Airlines Christie Cookies

Chocolate is out, cookies are in. And not just any cookies, but delicious white chocolate cranberry cookies. When United first unrolled its Polaris business soft product, every longhaul flight began with a chocolate truffle in premium cabins. Currently United passes...

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SafetyTravel

Should This Man Have Been Thrown Off My Flight?

Matthew Klint Posted onApril 26, 2018November 14, 2023 29 Comments
a close up of a sign

What happens when you just cannot hold it, but defy FAs in using the lavatory? On my way back from Hawaii, the man across the aisle from me simply could not hold it. At least that’s what he said....

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CaliforniaJetBlueNews

JetBlue Returns to Ontario, Expands at Burbank and Palm Springs

Matthew Klint Posted onApril 26, 2018November 14, 2023 3 Comments
JetBlue Ontario Burbank Expansion

JetBlue is returning to Ontario International Airport and ramping up service at Burbank and Palm Springs. Ontario JetBlue left Ontario in 2008 and is retuning precisely 10 years later. The new route will begin on September 05, 2018 and...

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Airport LoungesSan Francisco SFOUnited Airlines

My Pictures from the New SFO United Polaris Lounge

Matthew Klint Posted onApril 25, 2018November 14, 2023 14 Comments
United Polaris Lounge SFO Pictures

Earlier today I had the chance to check out the beautiful new Polaris Lounge at San Francisco. While I’ll save my full review for tomorrow, I want to post a handful of pictures I took of the stunning new...

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Flight Reviewsvirgin america

Review: My Final Trip in Virgin America First Class

Matthew Klint Posted onApril 25, 2018November 14, 2023 5 Comments
Virgin America First Class Review

Today Virgin America ceases to exist. The Richard Branson-inspired carrier has merged with Alaska Airlines and will be filed away in the history books like Continental, Northwest, and US Airways before it. Here’s a review of my final trip...

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Delta Air Lines

Passenger with Multiple Sclerosis Says Delta Tied Her to Wheelchair

Matthew Klint Posted onApril 25, 2018November 14, 2023 11 Comments
Delta Wheelchair Scandal

A passenger who suffers from multiple sclerosis has accused Delta of lacking compassion and accommodation after she was tied to a wheelchair in Amsterdam with a “used” blanket. Look at this picture that Maria Saliagas’s son posted to his...

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JetBlueLos Angeles LAX

JetBlue Considers Los Angeles Expansion

Matthew Klint Posted onApril 25, 2018November 14, 2023 15 Comments
rows of seats in an airplane

JetBlue is looking beyond Long Beach and Los Angeles, hinting that it will expand services at another Los Angeles-area airport. Currently, JetBlue offers transcontinental service from Los Angeles to five cities and has a larger network out of Long...

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American ExpressHawaiiHotels

Would You Take a Quadruple Upgrade in Exchange for Early Checkout?

Matthew Klint Posted onApril 24, 2018November 14, 2023 5 Comments
a pool with umbrellas and palm trees on a beach

The title says it all, but let me lay out the context. I booked our stay at The Kahala last week using the American Express Fine Hotels & Resorts program. Among the AMEX FHR benefits at the Kahala are:...

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Flight ReviewsSWISS

Review: SWISS A320 Business Class Zurich to Rome

Matthew Klint Posted onApril 24, 2018November 14, 2023 5 Comments
a plane on the runway

This flight review is more about the journey than the flight itself. I was treated to incredible views of the Alps that made this one of the most beautiful flights I’ve ever taken. After an early departure from the...

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United Airlines

United CEO Turns Down Lucrative Bonus

Matthew Klint Posted onApril 24, 2018November 14, 2023 3 Comments
a man in a blue vest

United CEO Oscar Munoz has turned down a lucrative bonus package, claiming it sends a message on accountability. In a note to employees, Munoz said in part: [Y]ou may hear that I did not receive a bonus for 2017....

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Lounge ReviewsSWISS

Review: SWISS First Class Lounge Zurich (A Gates)

Matthew Klint Posted onApril 23, 2018November 14, 2023 4 Comments
SWISS First Class Lounge A Gates Review

SWISS recently opened a beautiful new lounge in the A Gates area of Zurich Airport (ZRH). Here’s a detailed review. For questions on access, read this. The lounge is open daily from 5:30a to 10:30p and seats 86 people....

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HawaiiHotel Reviews

The Kahala: Still a Treasure in Honolulu

Matthew Klint Posted onApril 23, 2018November 14, 2023 15 Comments
a bedroom with a bed and a couch

I took my wife to The Kahala for our brief trip to Hawaii last week. It remains my favorite hotel on the island. No full review is necessary because the hotel has not changed much from my last review...

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Korean AirNews

Nutgate and Watergate 2.0: The Disgraced Sisters of Korean Air

Matthew Klint Posted onApril 23, 2018November 14, 2023 2 Comments
Korean Air Nutgate Watergate

Two heiress sisters. Two different controversies. One swift punishment: they’re both out of the family business. For now at least… We all remember the “nut rage” incident onboard a Korean Air flight from New York to Seoul in 2014. Cho...

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LufthansaMarriottStarwood Preferred GuestUnited AirlinesWeekend Digest

Live and Let’s Fly Weekend Digest: April 22, 2018

Matthew Klint Posted onApril 22, 2018November 14, 2023 1 Comment
A380 Lufthansa Review

Hello from LA. I’m back from Hawaii after a wonderful, albeit brief, getaway with my wife. In terms of top news for the week, we’ve now learned more about the new Marriott-SPG loyalty program. It looks good (for the...

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Hyatt

Hyatt Offering Quasi-Variable Priced Awards – Good and Bad

Kyle Stewart Posted onApril 22, 2018September 15, 2021 10 Comments
Hyatt Regency Cartagena

Some Hyatt hotels have recently started to issue prices above their Category award level by using some clever trickery. While increase prices are never good, this may not be all bad. You decide.  If you are considering booking travel or signing...

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Delta Air LinesLaw In Travel

Free Apple on Delta Ends Up Costing $500

Matthew Klint Posted onApril 22, 2018November 14, 2023 25 Comments
a hand holding a red apple

A free snack on Delta ended up making a trip to Paris far more expensive. Crystal Tadlock says a Delta flight attendant gave her an apple toward the end of her flight from Paris. She took the piece of fruit...

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HiltonHilton HHonorsHotel Reviews

Review: Conrad Cartagena – Ocean View Suite

Kyle Stewart Posted onApril 22, 2018November 14, 2023 5 Comments
Conrad Cartagena

During our spontaneous trip to Colombia, we had a chance to try the Conrad Cartagena. Just the second Conrad in South America, this resort offered a ton of amenities and friendly service, but it’s not quite the whole package...

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HiltonHotel ReviewsHotels

Resort or City: Conrad Cartagena Makes You Choose

Carly Stewart Posted onApril 22, 2018August 24, 2021 4 Comments
Sunset view from our balcony

When putting together the last minute pieces of our spontaneous trip to Cartagena, Colombia we decided to book our four nights at the Conrad Cartagena, a stunning, secluded resort just outside of the city. But just how far outside...

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Airport LoungesLufthansaSWISS

Accessing Lufthansa or SWISS First Class Lounge With a Double Connection

Matthew Klint Posted onApril 21, 2018November 14, 2023 11 Comments
a vase of flowers on a table with wine glasses

Can you access a Lufthansa or SWISS First Class lounge with a double connection? Depends upon whom you ask. I was traveling on a Lufthansa First Class ticket (LAX-MUC-ZRH-FCO) and had reached Zurich. Per Lufthansa’s lounge access guidelines, first...

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