Before Matthew published his recent post on a man that helped himself to the bathroom before takeoff while the seatbelt sign was on, I had penned the following post. On a flight to the Freddies from Chicago Midway to...
Review: Westin at the Woodlands (Houston) – Suite
I stay in Houston often, and as I continue to expand my footprint, I try new properties whenever I can. On this trip, business took me to the Woodlands where I tried out a Starwood property and secured an...
OneJet Launches Pittsburgh-West Palm Beach With New Product
OneJet launched new direct flights from Pittsburgh to West Palm Beach with larger equipment and a longer reach. My family and I had a last-minute opportunity to try the product. For once, we are going to write this review...
Impressive: How Southwest Sprang Into Action After Disaster Struck
How does an airline deal with a disaster? In the case of Southwest Airlines, impressively well. Scott McCartney, author of the Middle Seat column in the Wall Street Journal, shares the amazing story of how Southwest swiftly dealt with...
Dining and Bar Menus at United Polaris SFO Lounge
The new United Airlines Polaris Lounge at SFO offers a great mix of a la carte dining options and adult beverages. I’ve consolidated all the menus in this post. First, note that all food and drink are complimentary. Tipping...
How You Can Have Your Face Plastered on a 737
It’s not as bad as it sounds: I’m not talking about an accident. Instead, I’m taking about a larger-than-life picture of your face gracing the fuselage of a 737. Kulula Airways, a South African budget airline affiliated with British...
Marriott/SPG Devaluation: Fears Confirmed at Freddies
A few days ago I posted my suspicions about Marriott/SPG’s overwhelmingly positive reception. One Mile At A Time posted that there were some great new values in the new award chart that probably wouldn’t last. Friends, readers, strangers –...
AA Passenger Finds Dead Rat in Luggage, Told to Burn It
An AA passenger found a very unpleasant surprise in her delayed checked bag…a dead rat. Merry Cannon was happy to join her husband Leighton in Europe on a business trip. The couple lived in Arkansas with their two children...
Singapore Airlines Will Resume World’s Longest Flight by End of 2018
Singapore Airlines will resume nonstop service to New York by the end of 2018, reclaiming the title for world’s longest flight. Singapore Airlines served Newark, NJ from 2004 to 2013 using an A340-500 configured exclusively with 100 business class...
New Cookies Onboard United Polaris Business Class
Chocolate is out, cookies are in. And not just any cookies, but delicious white chocolate cranberry cookies. When United first unrolled its Polaris business soft product, every longhaul flight began with a chocolate truffle in premium cabins. Currently United passes...
Should This Man Have Been Thrown Off My Flight?
What happens when you just cannot hold it, but defy FAs in using the lavatory? On my way back from Hawaii, the man across the aisle from me simply could not hold it. At least that’s what he said....
JetBlue Returns to Ontario, Expands at Burbank and Palm Springs
JetBlue is returning to Ontario International Airport and ramping up service at Burbank and Palm Springs. Ontario JetBlue left Ontario in 2008 and is retuning precisely 10 years later. The new route will begin on September 05, 2018 and...
My Pictures from the New SFO United Polaris Lounge
Earlier today I had the chance to check out the beautiful new Polaris Lounge at San Francisco. While I’ll save my full review for tomorrow, I want to post a handful of pictures I took of the stunning new...
Review: My Final Trip in Virgin America First Class
Today Virgin America ceases to exist. The Richard Branson-inspired carrier has merged with Alaska Airlines and will be filed away in the history books like Continental, Northwest, and US Airways before it. Here’s a review of my final trip...
Passenger with Multiple Sclerosis Says Delta Tied Her to Wheelchair
A passenger who suffers from multiple sclerosis has accused Delta of lacking compassion and accommodation after she was tied to a wheelchair in Amsterdam with a “used” blanket. Look at this picture that Maria Saliagas’s son posted to his...
JetBlue Considers Los Angeles Expansion
JetBlue is looking beyond Long Beach and Los Angeles, hinting that it will expand services at another Los Angeles-area airport. Currently, JetBlue offers transcontinental service from Los Angeles to five cities and has a larger network out of Long...
Would You Take a Quadruple Upgrade in Exchange for Early Checkout?
The title says it all, but let me lay out the context. I booked our stay at The Kahala last week using the American Express Fine Hotels & Resorts program. Among the AMEX FHR benefits at the Kahala are:...
Review: SWISS A320 Business Class Zurich to Rome
This flight review is more about the journey than the flight itself. I was treated to incredible views of the Alps that made this one of the most beautiful flights I’ve ever taken. After an early departure from the...
United CEO Turns Down Lucrative Bonus
United CEO Oscar Munoz has turned down a lucrative bonus package, claiming it sends a message on accountability. In a note to employees, Munoz said in part: [Y]ou may hear that I did not receive a bonus for 2017....
Review: SWISS First Class Lounge Zurich (A Gates)
SWISS recently opened a beautiful new lounge in the A Gates area of Zurich Airport (ZRH). Here’s a detailed review. For questions on access, read this. The lounge is open daily from 5:30a to 10:30p and seats 86 people....
