After years of anticipation and delay, the Park Hyatt Marrakech opened to guests in 2024. I spent two nights at the property just days after it opened and loved the beautiful common areas, delicious food, and the excellent service...
United Airlines Says Competitors Are “Generations Behind”
United Airlines believes its competitors are “generations behind” and will never catch up, even if they begin investing in the customer experience. United Argues Competitors Are “Generations Behind” During Q1 Earnings Calls I always enjoy listening to the quarterly...
KLM’s “Deluxe Meal Box” In Intra-European Business Class
While SAS just announced it will serve multi-course business class meals on porcelain dishes on intra-European routes, KLM serves boxed meals on its intra-European routes it calls a “deluxe meal box.” Taste Test: KLM “Deluxe Meal Box” In European...
“It Was Sheer Terror!” Marriott Handed Over Room Key To Predator Who Claimed To Be Guest’s Husband
A doctor has shared a harrowing story, claiming that Marriott handed over a room key to access her room to a predator who claimed to be her husband. Marriott Gave Room Key To Predator Who Claimed To Be Guest’s...
Qatar Airways Flight Turns Chaotic As Child Stabs Passenger With Fork Mid-Flight
As her mother slept, a child roamed the aisles of a Qatar Airways longhaul flight holding a metal fork and stabbed an unsuspecting passenger, prompting an outcry of pain. Child Roams Cabin, Stabs Passenger With Fork on Qatar Airways...
American Flight Diverts After “Service Dog” Attacks Passenger
An American Eagle flight was forced to divert in Colorado Springs to offload a passenger after a “service dog” attack onboard. American Eagle Flight Diverts After “Service Dog” Attacks Passenger On April 15, 2025, American flight AA4980 departed from...
Great Coffee In Marrakesh
Marrakesh, Morroco is an enchanting city with coffee options virtually everywhere the eye can see. But for the discerning coffee drinker, I found a place that you must try. Best Coffee In Marrakesh, Morroco Typically, when you stay at...
Photo Essay: Marrakesh After Dark
Marrakesh is unbearably hot during the day in the summer months, but the dry heat is much more bearable once the sun goes down. Here’s a photo essay of my visit to the Marrakesh Medina after dark. Marrakesh By...
5 Delta SkyMiles Redemption Sweet Spots
For many years, Delta Air Lines SkyMiles has been the least valuable loyalty program among the three major US network carriers. While elite status benefits are roughly similar to American and United, redemption pricing is in a different league...
Credit Card Late Fees No Longer Capped — $8 Limit Struck Down by Judge
A federal judge has thrown out a Biden-era rule that capped credit card late fees at $ after the Trump-led Consumer Financial Protection Bureau changed sides and agreed with credit card companies that the rule was illegal. Federal Judge...
United Airlines Faces Fraud Lawsuit From Disgruntled Aviate Academy Students
United Airlines and its Aviate Academy flight training school face a lawsuit from 29 disgruntled former students who claim the school lacked sufficient instructors and aircraft to properly train its students. 29 Former Students Sue United Airlines And Its...
United Airlines’ Tale Of Two Profit Forecasts
It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, and for United Airlines, it is the tale of two profit forecasts–a rather novel approach...
Leaked: American Airlines 777-300ER To Feature Most Premium Seats Of Any US Carrier
A major cabin overhaul is coming to American Airlines’ Boeing 777-300ER fleet—and it’s not just a cosmetic update or a quick swap of the existing first class seats for two more rows of business class. According to a leaked...
Trapped In The Sky: Delta Air Lines Passenger And Toddler Locked In Lavatory On Transpacific Flight
There are few things more stressful on a longhaul flight than managing a restless toddler—but getting stuck in an airplane lavatory with one for over half an hour? That’s a whole new level of inflight horror. Delta Passenger and...
Trade War Escalates: China Directs Airlines To Refuse Delivery Of Boeing Jets
China has instructed Chinese carriers to refuse delivery of Boeing jets and directed existing customers to stop purchasing aircraft-related equipment and parts from US companies, another sign of the escalating trade war between the USA and China that directly...
SAS Reintroducing European Business Class On October 1, 2025
Scandinavian Airlines (SAS) plans to officially relaunch business class on intra-European flights on October 1, 2025, nearly a year after SAS announced its intentions to do so after joining SkyTeam last autumn. European Business Class Return To SAS In October...
Ford Executive Mocks Senior Citizen For Watching Fox News On Flight, Then Requesting Free Wheelchair
A Ford Motor Company executive took to social media to mock a wheelchair-bound passenger for accepting free wheelchair assistance after watching Fox News on her flight. Ford Executive Calls Out Passengers Who Watched Fox News Then Oreded Free Wheelchairs...
5 American AAdvantage Redemption Sweet Spots
American Airlines AAdvantage is now the most valuable loyalty program among the three major US network carriers. One reason is because of its both objectively and relatively attractive award redemption charts. Here, I’ll highlight my top five American AAdvantage...
Review: Royal Air Maroc ATR 72-600 Business Class
I flew down from Casablanca to Marakesh in Royal Air Maroc on an ATR 72-600 in business class and found the 124-mile flight was quite a (sweet) treat. Royal Air Maroc ATR 72-600 Business Class Review (CMN-RAK) After arriving...
Delta Passenger Sprays Lysol in Cabin, Leaves Everyone Coughing
An overzealous Delta Air Lines passenger whipped out a bottle of Lysol and began spraying her seat and the area around after boarding. The consequences were felt immediately by passengers around her. Delta Air Lines Passenger Causes Coughing Spells...
