In response to Hurricane Irma JetBlue is offering inexpensive flights to Florida. First, the carrier capped the cost of these flights to evacuate residents and visitors out of harm’s way but now the carrier is trying to get Floridians...
US Travelers Deserve Better Airfare Protection
Europe has been a model citizen for protecting consumer rights when it comes to air travel. The US led the world in protecting customers just a couple of years ago but has since gone away from recent reforms. With...
Review: Blue Hawaiian Helicopter Tour – Hilo
Helicopter tours of the tropical Hawaiian islands is one of those once-in-a-lifetime things visitors do if they have the chance. During our trip to the big island of Hawaii, we had a chance to try Blue Hawaiian Helicopter tour...
How to Stopover in Iceland Using United Miles
Earlier this week, United announced it would begin service to Iceland starting next May. The new route creates a great opportunity for an Iceland stopover on your way to Europe or back if using United miles. Last year, United...
Review: Saudia 777-300ER First Class Dubai to Riyadh
The quick two-hour flight from Dubai to Riyadh was merely long enough to whet my appetite for the 19hr Riyadh to Los Angeles longhaul to come on the same aircraft. We checked in a few hours before the flight...
Richard Quest Explores United Polaris
United Airlines and CNN’s Richard Quest have been working for three years on the latest edition of Business Traveler. The program tracks United’s Polaris Business Class from its birth to takeoff. I think this three-part video is 24 minutes...
Whew! Qsuites Booked from New York to Doha
When I took advantage of the incredible $672 Qatar Airways business class fare in July, I had a strategic choice to make. My outbound is next month and my return is in January. For review purposes, I like daytime...
I’m Feeling Stupid for Messing up a Suite Upgrade
Sometimes my carelessness is nothing short of amazing, and not in a good way… I’m spending a few days in beautiful Carmel, CA at the Highlands Inn, a Hyatt Residence Club property. I booked the trip months ago and...
Beware of the Basic Economy “Gate Service Fee”
Delta Basic Economy fares permit a larger carry-on bag, so the focus of this story is on American Airlines and United. If you think you can slip by undetected with you rollerboard, be prepared to pay up and lose...
United DID NOT Bump 77-Year-Old Woman, Strand Her Overnight
With a leadoff like this, I don’t blame you for jumping to a conclusion that United is simply hopeless… A 77-year-old woman who uses a wheelchair was left alone and stranded at a gate at Newark airport for 12 hours...
Caution: You May Soon Need Your Passport for Domestic Travel
I’ve noticed the warnings when going through security, but never really paid close attention to them. But be aware: residents in a handful of states may need a U.S. passport to travel domestically starting next January. To put it...
Review: SkyTeam Lounge Dubai (DXB)
We spent about 90 minutes in the SkyTeam lounge in Dubai prior to our Saudia First Class flight to Riyadh. The lounge was comfortable, wi-fi fast, and food decent. It’s also the best Priority Pass Lounge in Dubai (DXB)....
Pittsburgh International Airport Announces Renovation Plans
Today Pittsburgh International Airport (PIT) announced their renovation plans for the former US Airways hub. This is just one of many new advances for the mid-size city over the last few years. Here’s what they have in store. If...
Would You Switch to a Suite for One Night?
Earlier today I published a review of my recent stay at the Park Hyatt Dubai. Only standard rooms were available the first night, but I was offered a suite my second (and final) night. Would you move rooms just...
Review: Park Hyatt Dubai (Suite)
The Park Hyatt Dubai has not changed at all since my last visit in 2011. While the hotel is well-maintained with an extremely convenient location near the airport, I will be trying a different Hyatt property next time I...
My Final Flight on Air Berlin
Last week I flew Air Berlin from Zurich to Dusseldorf. I suspect it will be my last time ever flying the carrier… Air Berlin has been vexed with poor management, high operating costs, and a competitive environment in Germany...
Woman Sues Delta, Claims In-Flight Meal Led to $10K Dental Bill
Who would ever guess that biting into a mid-flight snack on Delta would change your life forever? Two years ago a California woman was on a Delta flight from Istanbul to New York. Midway through the flight she was...
United Airlines Adds New Service to Iceland, Portugal, Scotland and Switzerland
United Airlines’ President Scott Kirby suggested his airline would re-focus on domestic service, but that has not led to any slowdown in international expansion. Quite the contrary, United is using its fuel-efficient fleet to expand to new destinations around...
Jetlines: Canada’s New Ultra-Low-Cost Airline
Hoping to become Canada’s first truly ultra-low-cost airline, Jetlines boasts an ambitious two-year plan for growth in Canada, the United States, and Mexico. Service starts on June 1, 2018. Jetlines plans to build upon the success of ultra-low-cost-carriers (ULCCs)...
What is the Difference Between United Polaris First and Polaris Business?
Although United is gradually phasing out its international first class product, 777-2oos featuring an eight-seat first class section could conceivably be operating for the next three years as United gradually retrofits its fleet. What is the difference between Polaris...
