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Law In TravelSWISS

SWISS Denies Compensation Claim Again, Claiming Mechanical Issue Is “Extraordinary Circumstance”

Matthew Klint Posted onJune 8, 2024 25 Comments
signs from a ceiling

Earlier this week I wrote about a case of SWISS denying compensation to a traveler, absurdly blaming an Airbus A330 mechanical issue on a Boeing 737 problem from two decades ago. I figured SWISS would do the right thing...

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Hotel ReviewsTahiti

Review: The Brando – Private Island Resort In French Polynesia

Matthew Klint Posted onJune 7, 2024June 8, 2024 44 Comments
a man standing on a beach

My wife and I spent three nights at The Brando, a resort on the private atoll of Tetiaroa in French Polynesia. Long story short, it was worth the price tag and we had a spectacular time in one of...

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emirates

“Middle Seat Hack” Fails After Man Wants To Sit Between Two Young Women On Emirates Flight

Matthew Klint Posted onJune 7, 2024June 7, 2024 39 Comments
Middle Seat Emirates

Two girls thought they were being clever by positioning themselves for an open middle seat on their Emirates flight to Germany but ended up with a man who actually wanted to sit between them and refused to move. “Middle...

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BARK AirLaw In Travel

BARK Air Faces Lawsuit Just Days After Inaugural Flight…

Matthew Klint Posted onJune 7, 2024 9 Comments
BARK Air Lawsuit

Just days after launching operations, BARK Air, the airline specializing in luxury travel for dogs, has been sued. The lawsuit comes not from an angry dog owner bitten by another dog or disgruntled parents angry they cannot take their...

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United Airlines

Denied Boarding On United Airlines: A Cautionary Tale

Matthew Klint Posted onJune 6, 2024June 6, 2024 42 Comments
Denied Boarding United Airlines

A United Airlines Premier 1K member was denied boarding in Houston despite a confirmed boarding pass. His situation offers a cautionary tale on how to approach situations in which you have a confirmed seat but do not yet have...

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FranceTrip Reports

An Unforgettable Trip To Normandy Via Brittany Ferries

Matthew Klint Posted onJune 6, 2024June 6, 2024 15 Comments
Normandy Day Trip

As we reflect upon the 80th anniversary of the D-Day invasion, my thoughts were drawn back to my 2009 visit to the beaches of Normandy. This report was originally published on May 28, 2018. Some trips leave indelible marks,...

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American Airlines

American Airlines Offers Immediate 17% Raise To Flight Attendants With No Strings Attached, But Union Unanimously Rejects

Matthew Klint Posted onJune 6, 2024 28 Comments
American Airlines Flight Attendants Raise

American Airlines went directly to flight attendants yesterday, offering an immediate 17% raise with no strings attached, even before a new contract is ratified. But the union promptly and unanimously shot down the offer. Negotiations now enter a critical...

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SWISS

SWISS Denies Compensation Claim With Outrageous Lie

Matthew Klint Posted onJune 6, 2024June 6, 2024 14 Comments
a large white airplane with red writing on it

There are no depths to which SWISS…or its AI-generated customer service team…will go to deny compensation claims. Not only do I speak from personal experience, but from having advised many on similar matters. Yet I’ve never seen a customer...

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FrontierSpiritUnited Airlines

United Airlines CEO Predicts Budget Carriers Are “Going Out Of Business”

Matthew Klint Posted onJune 5, 2024June 5, 2024 32 Comments
United Kriby Frontier Spirit

United Airlines CEO Scott Kirby predicts that budget carriers like Frontier Airlines and Spirit Airlines are “going out of business” due to their customer-unfriendly policies. That may be the case, but recent policy changes at both carriers suddenly make...

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Law In TravelSpirit

Florida Woman Tracks Down Employee Who Stole Her Luggage On Spirit Airlines

Matthew Klint Posted onJune 5, 2024June 5, 2024 21 Comments
a man with a beard

When Paola Garcia was forced to check her bag on Spirit Airlines, she had a hunch it would not end well. But never did she dream the contents of her bag would be stolen…especially by an airport worker. But...

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American AirlinesNews

NAACP Issues Warning To American Airlines

Matthew Klint Posted onJune 5, 2024 22 Comments
NAACP American Airlines

The NAACP, America’s oldest civil rights organization, has issued a fresh warning to American Airlines, cautioning that an adverse travel advisory could return without proper transparency over ongoing investigations concerning black passengers. NAACP Threatens To Reinstate Travel Advisory Against...

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Air TetiaroaFlight Reviews

Review: Air Tetiaroa Britten-Norman BN-2 Islander (Tahiti – Tetiaroa)

Matthew Klint Posted onJune 5, 2024June 5, 2024 9 Comments
Air Tetiaroa Britten-Norman BN-2 Islander Review

Our stay at The Brando really began on our flight to The Brando, a short but breathtaking flight on a Britten-Norman BN-2 Islander between Tahiti and Tetiaroa. Air Tetiaroa Britten-Norman BN-2 Islander Review (PPT-TTI) Round-trip tickets from Tahiti cost...

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Air TetiaroaLounge Reviews

Review: Air Tetiaroa Lounge – Tahiti (PPT)

Matthew Klint Posted onJune 4, 2024June 4, 2024 3 Comments
Air Tetiaroa Lounge Tahiti Review

Air Tetiaroa transports guests between Tahiti and Tetiaroa, home of The Brando resort. We waited for our flight in a lounge in a small domestic terminal reserved exclusively for Air Tetiaroa’s two daily flights. Air Tetiaroa Lounge Tahiti (PPT)...

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NewsUnited Airlines

United Airlines Cuts Hiring Plans In 2024, Blames Boeing

Matthew Klint Posted onJune 4, 2024June 4, 2024 7 Comments
United Airlines New hires 2024

United Airlines will not hire as many new employees as originally forecast, blaming the reduction on Boeing delivery delays. Even so, United still projects it will hire 10,000 new employees in 2024. United Airlines Hiring Spree Damepned By Boeing...

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Air CanadaLaw In Travel

Why Air Canada Is Taking Couple To Federal Court Over $2,000 In Compensation

Matthew Klint Posted onJune 4, 2024June 4, 2024 6 Comments
Air Canada CTA Court

Air Canada is taking a Vancouver couple to federal court, arguing it should not be responsible for a flight delay that ruined their holiday. But there’s more going on than merely a spat between an airline and a customer....

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Law In TravelSouthwest Airlines

Southwest Airlines Returns To Court To Battle Anti-Abortion Flight Attendant

Matthew Klint Posted onJune 4, 2024June 4, 2024 17 Comments
Southwest Airlines Abortion Appeal

Southwest Airlines argued in federal court on Monday that it has a right to terminate flight attendants for expressing “hostile and graphic” viewpoints on social media while the flight attendant at the heart of this case argued that her...

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NewsUnited Airlines

Double Whammy: United Airlines Flight Diverts Due To Disruptive Passenger, Then Quarantines Due To Suspected Infectious Disease Onboard

Matthew Klint Posted onJune 3, 2024 5 Comments
United Airlines Dublin Diversion

It has been quite a day for the passengers onboard United Airlines flight 998 from Brussels to Newark with both a disruptive passenger causing a diversion followed by a passenger showing signs of an infectious disease, prompting a temporary...

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Maldives

Maldives Bans Israeli Passport Holders: Bigotry And Hypocrisy On Full Display

Matthew Klint Posted onJune 3, 2024June 3, 2024 120 Comments
Maldives Israeli Ban

The Maldives has announced an impending ban on Israeli passport holders, a bigoted policy that will hurt the very people it intends to help, harm the critical tourism industry, and place the hypocrisy of the Maldives on full display....

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covid-19

Fauci Confesses He “Made Up” COVID-19 Rules Including Masking Kids And Social Distancing

Matthew Klint Posted onJune 3, 2024June 3, 2024 186 Comments
Fauci Restrictions

As we look through the rearview mirror at the COVID-19 pandemic, it is important to learn lessons for future crises, both real and manufactured. Recent testimony by Dr. Anthony Fauci on Capitol Hill suggests how little science was at...

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Hotel ReviewsIntercontinental HotelsTahiti

Review: InterContinental Tahiti Resort & Spa

Matthew Klint Posted onJune 3, 2024June 3, 2024 11 Comments
InterContinental Tahiti Review

After arriving in Papeete, we spent our first two nights at the InterContinental Tahiti, a very convenient resort for starting or ending your trip to French Polynesia. InterContinental Tahiti Review Nightly rates for a base room range from $300-600...

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