A traveler’s $15,000 family vacation was cancelled due to identity theft days before her trip, but she shared her confirmation code online. Who is to blame for the cancellation? If you are considering booking travel or signing up for a new...
What Alaska Airlines Did When My Account Was Hacked
My Alaska Airlines Mileage Plan account was compromised, but when I contacted the airline to correct it, I was shocked by the response. If you are considering booking travel or signing up for a new credit card please click here. Both support...
I Spoke To A Veteran AA Flight Attendant: Why A Strike Is Closer Than Ever
An enlightening conversation with a veteran American Airlines flight attendant has me convinced a strike is all but inevitable. If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com. If you haven’t...
10 Lessons I’ve Learned From 10 Years Of Marriage
10 years ago, I married my wife Heidi in a castle chapel in Stuttgart with friends and family looking on. The last decade has been quite a roller coaster, but we stand together today stronger than ever and more...
New United Airlines “Media Network” Is About Forcing Passengers To Watch Ads They Don’t Want To See…And It Is Happening Already
United Airlines has launched a new media network, the first in the airline industry, aimed at targetting content-specific ads to flyers. But the practical side effect, already in effect, is obligatory ads (and a lot of them) before screening...
Apollo Astronaut Dies In Plane Crash
Apollo 8 astronaut William Anders has died at the age of 90 after his private airplane crashed in Washington State. Anders is most famous for his 1968 “Earthrise” photo he snapped from the command module. Apollo Astronaut William Anders...
SWISS Denies Compensation Claim Again, Claiming Mechanical Issue Is “Extraordinary Circumstance”
Earlier this week I wrote about a case of SWISS denying compensation to a traveler, absurdly blaming an Airbus A330 mechanical issue on a Boeing 737 problem from two decades ago. I figured SWISS would do the right thing...
Review: The Brando – Private Island Resort In French Polynesia
My wife and I spent three nights at The Brando, a resort on the private atoll of Tetiaroa in French Polynesia. Long story short, it was worth the price tag and we had a spectacular time in one of...
“Middle Seat Hack” Fails After Man Wants To Sit Between Two Young Women On Emirates Flight
Two girls thought they were being clever by positioning themselves for an open middle seat on their Emirates flight to Germany but ended up with a man who actually wanted to sit between them and refused to move. “Middle...
BARK Air Faces Lawsuit Just Days After Inaugural Flight…
Just days after launching operations, BARK Air, the airline specializing in luxury travel for dogs, has been sued. The lawsuit comes not from an angry dog owner bitten by another dog or disgruntled parents angry they cannot take their...
Denied Boarding On United Airlines: A Cautionary Tale
A United Airlines Premier 1K member was denied boarding in Houston despite a confirmed boarding pass. His situation offers a cautionary tale on how to approach situations in which you have a confirmed seat but do not yet have...
An Unforgettable Trip To Normandy Via Brittany Ferries
As we reflect upon the 80th anniversary of the D-Day invasion, my thoughts were drawn back to my 2009 visit to the beaches of Normandy. This report was originally published on May 28, 2018. Some trips leave indelible marks,...
American Airlines Offers Immediate 17% Raise To Flight Attendants With No Strings Attached, But Union Unanimously Rejects
American Airlines went directly to flight attendants yesterday, offering an immediate 17% raise with no strings attached, even before a new contract is ratified. But the union promptly and unanimously shot down the offer. Negotiations now enter a critical...
SWISS Denies Compensation Claim With Outrageous Lie
There are no depths to which SWISS…or its AI-generated customer service team…will go to deny compensation claims. Not only do I speak from personal experience, but from having advised many on similar matters. Yet I’ve never seen a customer...
United Airlines CEO Predicts Budget Carriers Are “Going Out Of Business”
United Airlines CEO Scott Kirby predicts that budget carriers like Frontier Airlines and Spirit Airlines are “going out of business” due to their customer-unfriendly policies. That may be the case, but recent policy changes at both carriers suddenly make...
Florida Woman Tracks Down Employee Who Stole Her Luggage On Spirit Airlines
When Paola Garcia was forced to check her bag on Spirit Airlines, she had a hunch it would not end well. But never did she dream the contents of her bag would be stolen…especially by an airport worker. But...
NAACP Issues Warning To American Airlines
The NAACP, America’s oldest civil rights organization, has issued a fresh warning to American Airlines, cautioning that an adverse travel advisory could return without proper transparency over ongoing investigations concerning black passengers. NAACP Threatens To Reinstate Travel Advisory Against...
Review: Air Tetiaroa Britten-Norman BN-2 Islander (Tahiti – Tetiaroa)
Our stay at The Brando really began on our flight to The Brando, a short but breathtaking flight on a Britten-Norman BN-2 Islander between Tahiti and Tetiaroa. Air Tetiaroa Britten-Norman BN-2 Islander Review (PPT-TTI) Round-trip tickets from Tahiti cost...
Review: Air Tetiaroa Lounge – Tahiti (PPT)
Air Tetiaroa transports guests between Tahiti and Tetiaroa, home of The Brando resort. We waited for our flight in a lounge in a small domestic terminal reserved exclusively for Air Tetiaroa’s two daily flights. Air Tetiaroa Lounge Tahiti (PPT)...
United Airlines Cuts Hiring Plans In 2024, Blames Boeing
United Airlines will not hire as many new employees as originally forecast, blaming the reduction on Boeing delivery delays. Even so, United still projects it will hire 10,000 new employees in 2024. United Airlines Hiring Spree Damepned By Boeing...
