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Home » Reviews » Hotel Reviews » Review: Crowne Plaza Vientiane, Laos
Hotel ReviewsIntercontinental HotelsTravel

Review: Crowne Plaza Vientiane, Laos

Matthew Klint Posted onJune 26, 2017November 14, 2023 5 Comments

a sign on a building

I am not loyal to the IHG chain, but when I saw Crowne Plaza had opened a new hotel in Vientiane, Laos I had to check it out. There are many cheaper options, but this hotel is a wonderful oasis and at $112/night, not all that expensive for a luxury hotel.

The hotel is in the heart of the city, but also only 10 minutes from the airport. A taxi will run you only about $10 in each direction. USD are widely used in Laos.

I arrived late at night and the lobby was deserted upon check-in. A bellman instead upon taking my single carry-on bag and escorted me up to my room.

a building with many windows

a building with orange cones on the sidewalk

a large room with a large floor and a large ceiling

a large lobby with a large column and a large table

a person standing in front of a large window

a room with a round couch and tables

a room with chairs and a large window

a room with a wall with gold art on it

a long hallway with doors and yellow carpet

Crowne Plaza Vientiane Room

The square-shaped room featured a hallway with a closet and mini-bar on one side and entrance to the bathroom on the other side. The main room featured a king bed and desk with a nice ergonomic office chair. The yellow, purple, and gold colors gave the room a warm and cozy feel.

a room with a mirror door

a room with a bed and a couch

a room with a bed and a couch

a desk with a telephone and a chair

a bed with two lamps above it

a bedroom with a shower and a bed

a room with a bed and a desk

a room with white robes and ironing board

a safe in a closet

a bathroom with a glass shower and sink

a table with a coffee pot and glasses on it

a mini fridge with drinks and snacks

a painting on a wall

The best thing about the room: ample universal power outlets. Whoever designed the room wisely did not underestimate how many outlets would be useful. Wi-fi interest was also lightning fast.

a rectangular outlet with a black cover

a close-up of a wall outlet

a close up of a button

Next to the bed is another door to the bathroom. Inside the bathroom is a walk-in shower, large tub, and great art-decco accents. The toiletries are from Elemis (making me feel like I was traveling with British Airways). Additionally, a locally-produced bar of hand soap is offered next to the sink.

a bathroom with a bed and sink

a bathtub in a bathroom

a shower with a shower head and a shower head

a group of bottles on a shelf

a small box with a small white towel and a small bottle

a piece of soap on a black surface next to a sign

a close up of a door

View from the room:

a tower in a city

Crowne Plaza Vientiane Dining

Mosaic

Due to the oddity of my travels, I only ended up staying one night and so the only meal I ate at the hotel was breakfast the next morning in Mosaic. Breakfast is a real treat: the buffet is huge and the quality of ingredients superb.

Fresh juices and tremendous coffee were available, but that was not particularly surprising. What did surprise me was the large selection of food from around the world and even a fairly substantial salad bar with an attendant ready to mix your salad. If you’re on a budget, have a late breakfast at the hotel and you’ll be set until evening.

Come back in the evening for another buffet or a la carte menu.

Elephant Bar

On the ground level near the lobby is Elephant Bar which serves as a coffee shop, cafe with a full menu, bar, and cigar lounge. Outdoor seating is also available.

a bar counter in a hotel

a lobby with a bar and chairs

a glass case with different objects on it

a room with a couch and chairs

a patio with chairs and tables

Splash

Beside the pool is a bar called Splash, pictured below.

Crowne Plaza Vientiane Pool + Fitness + Spa

The Crown Plaza Vientiane has a great infinity pool overlooking a town square below. In addition, a full-service spa and well-equipped fitness center are available. The fitness center even sells protein powder!

a pool with umbrellas and chairs on top of it

a deck with chairs and umbrellas on a patio

a pool with trees and plants

a sign on a wall

a room with a curved wooden bench and chairs

a gym with weights and a window

Inside the locker room is a hot tub and sauna, though even I (who loves saunas year-around) found it too hot outside to use it.

a locker room with many lockers

a jacuzzi in a room

a pool in a room

a wooden sauna with a hot tub

Crowne Plaza Vientiane Service

This is the first “western” five-star hotel in Vientiane and the hotel has only been opened for a few months. Thus, I expected some service lapses. For the most part, service was very   good. Staff spoke good English and everyone clearly wanted to be helpful. My only complaint was that I had to chase down a waiter for a refill on coffee and juice at breakfast. Big deal…

CONCLUSION

One night is a short stay, but I hope you get a good feel for the property. It is a lovely hotel and a great oasis in the heart of Vientiane.

a statue of a man with a spear in front of a building

a street with cars and buildings
Just outside the hotel entrance

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. J Reply
    June 26, 2017 at 5:09 pm

    Love the decor of the rooms. Reminds me of the decor at the Renaissance Wangfujing in PEK

  2. Donald Reply
    June 26, 2017 at 10:06 pm

    Did you get the breakfast included…or what would be the cost otherwise?
    Having a big breakfast, no lunch and modest dinner is how I travel, so I’d love to hear and appreciate this review.

    Thanks!

    • Matthew Reply
      June 26, 2017 at 10:10 pm

      Donald, you’ll like this (and forgive me for not mentioning this in the review)–breakfast, when booked when you book the room, is $15 for up to two people. $7.50 each for this breakfast is an incredible buy.

      • Donald Reply
        June 27, 2017 at 4:46 am

        Thanks. It certainly is!

  3. Christine Reply
    September 19, 2019 at 8:31 am

    Hi, Matthew. Nice review. I’m headed there with friends in November (four nights) and we all have lounge access. Would we still have breakfast at Mosaic? What do you know about the lounge? Afternoon tea? Happy hour? Hope you and the family are well!

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