• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  United Airlines  >  United Airlines Wins IFE Accessibility Award
United Airlines

United Airlines Wins IFE Accessibility Award

Matthew Klint Posted onJune 30, 2020June 30, 2020 1 Comment

United Airlines has been recognized by a prominent nonprofit group for its advances in offering a more accessible in-flight entertainment system.

How United Airlines Has Made Its IFE More Accessible

Last Week, United was awarded the Dr. Margaret R. Pfanstiehl Memorial Achievement Award in Audio Description — Research and Development by the American Council of the Blind. Recognized as the first U.S. airline to offer an “extensive suite of accessibility features,” United was commended for offering the largest library of movies and TV shows among U.S. airlines with audio descriptions and/or close-captioning.

Additionally, United’s latest IFE system (available on all 787-10 and select other aircraft) offers:

  • Text-to-speech: Enables an audio readout of each of the items on-screen to provide another method of communication for travelers. Also provides access to the passenger service panel for reading light and flight attendant call button use.
  • Exploration by touch: This function describes each item as your finger moves across the screen.
  • Adjustments: Change the text-to-speech voice volume, speed and pitch.
  • Text sizing: Access three different text sizes for easier visibility.
  • Magnification: Enlarges a portion of the screen for easier visibility.
  • High-contrast text: Makes it easier to read the text on the screen.
  • Color correction (beta): This setting enables different color settings to account for types of color blindness.
  • Color inversion (beta): This setting inverts color on the screen so it’s more comfortable for those with sensitivity to brightness.
  • Mobility: If swiping is a challenge, enable paging arrows to navigate the system with simple touch gestures or a mouth stylus.

United Should Advertise This…

I had no idea many of these features were offered…and neither apparently do those with vision issues. The American Council for the Blind noted one passenger’s experience:

“I flew from Sydney, Australia, to Los Angeles, California via United Airlines on a Boeing 787 Dreamliner. While navigating the seatback display, my wife discovered that the United in-flight entertainment system on this plane had built-in accessibility features.

“This was my first time using this screen reader and interface. In addition to navigating AD

content, this screen reader gave access to the passenger light and flight attendant call button. These are features that can be independently activated and deactivated by a passenger who is blind with a specific gesture on the screen.”

Notice anything? The guy did not find the accessibility features himself…his wife did!

CONCLUSION

Congrats to United on earning this award. Now it should get the word out that it is available!

Previous Article John Wayne May Be Dropped From SNA Airport Due To Inflammatory Playboy Interview
Next Article I Don’t Even Want To Think About How Filthy Hotel Rooms Are…

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Airlines Steakhouse Cheeseburger

    Steakhouse Cheeseburger On United Airlines

    February 4, 2023
  • United Airlines Newark Collision

    United Airlines 787-9 Collides With 757-200 At Newark Airport

    February 3, 2023
  • My Creeping Flight Delay In Denver Leads To Comical Game Of “Musical Gates”

    February 3, 2023

1 Comment

  1. Jared Reply
    June 30, 2020 at 4:04 pm

    Matthew, can you ask your UA sources about the roll out for these systems? Prior to March I flew on many 787’s and 777-300s that should have had the system updated from their launch spec to the new IFE but many weren’t. Out of 8 or 9 planes I flew only 1 had the new IFE.

Leave a Reply

Cancel reply

Search

Recent Posts

  • United Airlines Steakhouse Cheeseburger
    Steakhouse Cheeseburger On United Airlines February 4, 2023
  • Woman Pants Miami Airport
    “Why Would I Need Pants On?” (Woman Strides Through Miami Airport) February 4, 2023
  • Catfight Over Window Seat Leads To Massive Brawl, With 15 People Thrown Off Flight February 4, 2023
  • United Airlines Newark Collision
    United Airlines 787-9 Collides With 757-200 At Newark Airport February 3, 2023

Categories

Popular Posts

  • Spirit Airlines Captain Runs Out Of Cockpit After Woman Yells “I Hope Y’All Crash And Die!” January 17, 2023
  • Hotel Worker entered room
    Woman Demands $3,000 In Compensation After Hotel Worker Walked Into Her Room At Midnight January 24, 2023
  • United Airlines 2023 Status Extension
    United Airlines Quietly Extends MileagePlus Premier Status…Again January 14, 2023
  • British Airways 787-10 Business Class Review
    Review: British Airways 787-10 Business Class (Club Suite) January 10, 2023

Archives

February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728  
« Jan    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.