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Home » United Airlines » A Productive Day Trip To New York JFK On United Airlines
Trip ReportsUnited Airlines

A Productive Day Trip To New York JFK On United Airlines

Matthew Klint Posted onApril 17, 2021November 14, 2023 52 Comments

a screen shot of a computer

When United Airlines left New York Kennedy five years ago, I was present to say goodbye. Five years later, I was happy to welcome United back and enjoy transcontinental service between Los Angeles (LAX) and New York (JFK) once again. As an added bonus, I had another extremely productive and restful day.

My United Airlines JFK Trip

Throughout the pandemic I’ve made several transcontinental day trips. Although I should be able to lock myself in a room on the ground and accomplish the same thing, there’s nothing like the productivity I experience while in the air, especially when I do not connect to the internet. And yes, it’s fun to fly (and safe).

Anyway, I had four objectives. First was to return to New York JFK on United. Second was to experience United’s 767-300 premium-heavy configuration, which I have never flown. Third was to visit the TWA Hotel. Fourth was to have a productive day.

I’m happy to say: mission accomplished.

a check in counter in a airport

an airplane at an airport

JFK was never my favorite airport and in terms of getting into Manhattan, I never found it particularly more convenient than Newark (in fact, I prefer NJTransit from Newark over the Air Train/LIRR combo and taking Uber is a wash for getting to the Park Hyatt on 57th Street). Plus, the facilities…at least in United’s Terminal 7…are not better.

But just to fly into Terminal 7 again and see the same terminal and the same BA lounges was so much fun.

As for the onboard experience, I love the 1-1-1 configuration on the 767-300 and the premium cabin is HUGE…and all in one massive cabin without divider.

a seat with pillows and blankets on it

a seat in a plane

a seat and a table in a plane

an airplane wing and engine of an airplane near the beach

a man wearing a blue mask

an airplane with rows of seats and monitors

The breakfast tasted better than it looked:

food in a tray on a table

food on a plate on a blue place mat

Without reservation, I can say my five-hour flight was incredibly productive. It was simply amazing how much I got done without distractions.

airplanes parked at an airport

a large airplane on the runway

In New York, I walked over the TWA Hotel and spent about 90 minutes there; it was a great place for a conference call! Sadly, the coffee shop was closed. Stay tuned, however, for a photo essay from this amazing historical landmark.

a building with cars parked in front of it

a large room with a round table and chairs

a red carpeted hallway with a sign on the ceiling

a clock from the ceiling of a building

a large room with tables and chairs

a red carpeted room with a large window

a red couches and tables in a room

a plane parked on the ground

a plane outside of a building

a white airplane with red writing on it

a plane on the ground

Then it was back to Terminal 7 for my 7:00pm flight back to LA. It had been an early morning and my work was done, so I had dinner (lobster mac & cheese) then went to sleep for the rest of the flight. These beds are good for sleeping too.

a building with signs on the front

a large airport terminal

a screen on a wall

a seat with a pillow on it

a plane with seats and people in it

food on a tray on a table

Back at LAX I encountered crowds inside the terminal and outside baggage claim that I have not seen since before the pandemic.

a group of people waiting at a train station

CONCLUSION

It was nice to fly United to JFK again for the first time in five years. The 767-300s on the route are quite comfortable in the forward cabin. With flight prices going up ($100-200 is one thing, $400 is quite another), my days of hanging out on airplanes are numbered. But you cannot beat the productivity…

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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52 Comments

  1. Jason Reply
    April 17, 2021 at 1:22 pm

    You said you went back to terminal 8 for your flight to LA. I thought United left from
    Terminal 7 and American was at terminal 8? Proofreading. Attention to detail.

    • Matthew Klint Reply
      April 17, 2021 at 1:23 pm

      Oh shut up. Do you ever have anything else to say beyond complaining?

  2. Bob Reply
    April 17, 2021 at 1:29 pm

    Is the TWA hotel taking reservations? Is it too far afield of the blog to have a trip report of that? I bet you’d love it. Fun post and sounds like a good trip.

    • Matthew Klint Reply
      April 17, 2021 at 2:14 pm

      Stay tuned!

  3. Dom Reply
    April 17, 2021 at 2:00 pm

    How productive is a day where you spend at least three hours transiting to, within and then from an airport, sleep inflight for three hours, and eat at least two carb-laden meals?

    • Matthew Klint Reply
      April 17, 2021 at 2:14 pm

      It was quite productive for what I set out to accomplish.

  4. Derek Reply
    April 17, 2021 at 2:01 pm

    Out of curiosity, on the high J, is the rear lav for both PP and Polaris or just Polaris?

    • Matthew Klint Reply
      April 17, 2021 at 2:13 pm

      It is shared, though it technically belongs to business class if they closed the curtain.

  5. Jimmy Reply
    April 17, 2021 at 2:34 pm

    Jason is such a busybody, going around all the blogs bitching about spelling. So annoying.

  6. Doug D Reply
    April 17, 2021 at 2:41 pm

    Why?

    • Matthew Klint Reply
      April 17, 2021 at 2:42 pm

      Why what?

  7. John C. Reply
    April 17, 2021 at 2:53 pm

    The transcon flights JFK-LAX is very competitive (American, Delta, Jet Blue, United). How would you rate them (from first to worst)?

    • Matthew Klint Reply
      April 17, 2021 at 5:23 pm

      JetBlue > American > United > Delta > Alaska

      And nothing against Delta, but I don’t like the business class seat they use on the 767-300. All are good in the sense of comfortable.

  8. Doug D Reply
    April 17, 2021 at 3:00 pm

    Why fly all the way to NYC to hang out at JFK. Why not spend the night? Grab a slice? Go see LL Cool J’s boyhood home?

    • Matthew Klint Reply
      April 17, 2021 at 5:22 pm

      I love NYC, but have a family at home, so this was just like a long work day. I wanted to be home in time to tuck in my kids.

  9. Tennen Reply
    April 17, 2021 at 3:14 pm

    @Matthew, do you know if UA plans to add a club at JFK? The old RCC/UC/IFL/GFL is now an Alaska Lounge, right?

    If AS relocates to the AA terminal, maybe that space will be available again?

  10. Jack Reply
    April 17, 2021 at 3:25 pm

    United leaving JFK was pretty big. That and the devaluations finally drove me away. Glad to see they are back. I wonder how they will get slots and from who to keep operating.

    JFK is much better for Queens, Brooklyn, Eastern Bronx and even some points on the east side of Manhattan.

  11. Jon Reply
    April 17, 2021 at 3:27 pm

    Cool. Look forward to seeing the TWA Hotel report. Are you allowed to hang around the Connie for as long as you want ? Hotel guests only?

    • Matthew Klint Reply
      April 17, 2021 at 5:21 pm

      Rooftop pool is for guests only, but you can walk out to the Connie and stay as long as you want. The Connie bar is currently closed (as is the coffee shop) due to the pandemic so I was unable to board.

  12. ptahcha Reply
    April 17, 2021 at 3:31 pm

    @Tennen no club/lounge right now at JFK, but the UA real estate team is working on options, according to employees at the JFK inaugural flight.

    • Matthew Klint Reply
      April 17, 2021 at 5:17 pm

      My bet is still on Alaska over British Airways, but we know it will be one of the two.

  13. Jason Reply
    April 17, 2021 at 3:35 pm

    I’ve given plenty of praise and made contributions before. I just believe you can be excellent and generally are, but minor mistakes that do matter hold you back and prevent you from fulfilling your full potential. You’re not as bad as Gary Leff. I expect more from you.

    • Matthew Klint Reply
      April 17, 2021 at 5:17 pm

      I’ve defended you over the years from the scrutiny of other readers. I appreciate your high standards. But sometimes it just gets old. Thanks for your understanding.

  14. Dave Reply
    April 17, 2021 at 3:45 pm

    Your life appears so meloncholy. Try we work.

    • Matthew Klint Reply
      April 17, 2021 at 5:16 pm

      It’s melancholy with an a. And I can assure you that your comment is rooted in deep self-loathing rather than any perception of my nature. Best wishes Dave.

  15. Greg Reply
    April 17, 2021 at 3:46 pm

    What gates are they using? And is the UA JFK checkin still on the far right hand side when you enter the lobby? If not, who took UA’s historic spot on the far right?

    • Matthew Klint Reply
      April 17, 2021 at 5:19 pm

      United is using gates 2-3. Alaska got UA’s old gates, old check-in area, and the signage in the left exterior corner of T7 (see picture above). When you walk in, picture Alaska where UA was and UA on the other side of BA in the center of the terminal.

    • Matthew Klint Reply
      April 17, 2021 at 5:20 pm

      One other observation. Remember the downstairs gate areas United to have as well? Those appear vacant now. I think there is plenty of space at JFK in terms of gates, though we still had a 45-minute wait for takeoff, just like old times.

  16. NDG Reply
    April 17, 2021 at 4:23 pm

    Is JFK the only major domestic station to have a regular Check-In set-up (zig-zag stanchions for Economy & dedicated Premier / 1K-GS desks) without kiosks in front of the counter, in some other location with “Step 1: Tag, Step 2: Drop”, etc?

    I can’t think of any other major domestic station where Economy pax are prompted to go to the ticket counter to check-in…. I love it! Cardstock boarding passes & good ole’ customer service are the best.

    • Matthew Klint Reply
      April 17, 2021 at 5:19 pm

      I agree I like the old-school approach.

  17. Mick Reply
    April 17, 2021 at 5:24 pm

    I much prefer jfk to la guardia. More spacious. Check in area nice etc.

    • Matthew Klint Reply
      April 17, 2021 at 5:26 pm

      Have you seen the remodeled LGA yet? (I have not)

  18. Jan Reply
    April 17, 2021 at 7:45 pm

    That TWA Hotel looks cool.

    But I honestly, personally would not enjoy flying for the sake of flying. I probably wouldn’t do it even if it means achieving the next level elite status. Hence why I don’t understand some of these airlines doing these “flights to nowhere” or turning the planes into temporary restaurants.

    • Matthew Klint Reply
      April 18, 2021 at 1:25 am

      I love it! 😉

      Would do it every week if I could.

  19. W Ho Reply
    April 17, 2021 at 7:58 pm

    Keep repeating “productivity” as the reason for all your non essential travel.

    • Matthew Klint Reply
      April 18, 2021 at 1:24 am

      “non-essential” is like so 2020!

  20. UA-NYC Reply
    April 17, 2021 at 9:10 pm

    Matthew, any reason you take the angled windowed seats, or are those all that are left? I find them vastly inferior to the true window seats.

    Remodeled LGA is amazing (walk in to check-in and you feel like you are in a best in class Asian airport) – the UC (pre-pandemic) was truly awesome, with better food relative to any other UC in the system. Nice HKG open air style approach too. You have to walk further generally but it is leaps and bounds better than the ol’ LGA.

    • Matthew Klint Reply
      April 18, 2021 at 1:23 am

      I booked the night before (fares came down). Nothing else available on the way out. On the way back, there was…but second to last row. I was afraid I wouldn’t get my meal choice! I wanted the lobster mac.

  21. Simon Reply
    April 17, 2021 at 10:41 pm

    I think you could get day passes at the pool or if you spent $50 at the restaurant? Maybe they ended that for now given the current environment.

  22. Dom Reply
    April 17, 2021 at 11:03 pm

    MK: “And I can assure you that your comment is rooted in deep self-loathing”

    Heal yourself before you try to diagnose others.

    • Matthew Klint Reply
      April 18, 2021 at 1:21 am

      Exactly my point to him!

  23. Jeremy Reply
    April 18, 2021 at 12:20 am

    Great article. I’m glad you got work done. The TWA hotel looks so damn cool. UA seems to be on the upswing.

  24. SFODan Reply
    April 18, 2021 at 1:50 am

    Aren’t you 1k? United meal order taking policy is GS and 1k get first choice, then it’s front to back…

    • Matthew Klint Reply
      April 18, 2021 at 1:50 am

      Rarely followed IME.

  25. Paolo Reply
    April 18, 2021 at 6:18 am

    I love that hotel. Very smart/stylish indeed

  26. Sexy_kitten7 Reply
    April 18, 2021 at 10:04 am

    I had the same thought! The shelf/remote look terribly inconvenient in the angled seats. And you must feel like you’re right in the aisle? The few times I’ve flow polaris I’ve been lucky enough to get straight seats. Very private and it’s really nice having 3 windows 🙂

  27. UA-NYC Reply
    April 18, 2021 at 10:21 am

    @Sexy Kitten – they are really poor IMO for the reasons you described. Will take your standard reverse herringbone seats all day (where all seats are good) vs. UA Polaris where 1/4 of them are great (the true window seats) and 1/2 are poor (angled into aisle w/minimal privacy and awkward table behind you) – and yes, I have first hand experience in all of them

  28. carletonm Reply
    April 18, 2021 at 4:51 pm

    The Arial font on the TWA Lockheed Constellation (“Star of America”) is just so wrong on so many levels.

    Arial was created by two Microsoft employees in 1982 because the company did not want to pay royalties for using Helvetica.

    • Matthew Klint Reply
      April 18, 2021 at 6:15 pm

      So the poster is a fake?

  29. emercycrite Reply
    April 19, 2021 at 10:24 am

    The best part of this report is the photographs of the interior of the TWA Hotel. Gorgeous.

    • Matthew Klint Reply
      April 19, 2021 at 10:29 am

      Stay tuned for the full photo essay!

  30. Harry Reply
    April 19, 2021 at 10:39 am

    Love your article about flying. Best comment from you was getting home to the kids. Priorities

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