Since I made the switch from T-Mobile from Verizon, I’ve been paying more for mobile phone and data service but have enjoyed relatively smooth access…until my trip to Israel last week.
Verizon Service In Israel
Put simply, data connectivity was horribly inconsistent and generally did not work for the entire week, no matter where I was in the country (Jerusalem, Nazareth, Galilee, Tel Aviv). Oddly, the only place it seemed to work well was when we visited a friend in Netanya, a coastal city just north of Tel Aviv.
Over and over I could not access data: no email, no web browsing, no iMessage or WhatsApp. I restarted the phone several times.
Meanwhile, my wife has maintained her T-Mobile account and experienced no trouble on the free data plan.
Here’s the even more interesting thing: we were both roaming on Cellcom. We both showed “LTE” and had 3-4 bars in most places.
I called Verizon and the service was reset, but that made no difference: sometimes it worked sluggishly, most of the time it did not work at all…except in Netanya.
This cannot be a phone issue. I have an iPhone 11 Pro Max and my wife has an iPhone 7…don’t tell me that Cellcom cannot handle a new phone. Furthermore, the data went back to working perfectly the moment we returned to Switzerland. It also functioned perfectly in France, Germany, and Portugal as I journeyed home.
Experiencing compromised service within the thick stone walls of the old city of Jerusalem was one thing, but horrific service the entire trip was something I was not expecting and was beyond frustrating.
For other readers who have Verizon, did you experience similar issues in Israel?
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