I’m going to go out on a limb and reason that not only was a woman offered more than a napkin and bottle of water for her Air Canada in-flight meal, but this is a story that actually reflects well on Air Canada.
Woman Complains About “Vegan Meal” On Air Canada…
A woman named Miriam Porter took to Tik Tok to lodge her complaint against Air Canada. She says she ordered a vegan meal and onboard was served a bottle of water for her first meal and a napkin for her second meal on an eight hour Frankfurt (FRA) to Toronto (YYZ) flight.
@thekindtraveler shout out to the kind flight attendant that got me fruit & dinner rolls from business class ❣️ #aircanada #vegan #plantbased #veganfortheanimals #airplanefood #aircanadafail #toronto #frankfurt #hungry #airplanemode #keepsmiling ♬ original sound – SweeetTails
She was not served simply a bottle of water or a napkin, as if the flight attendant rolled down the aisle and said, “Here is your vegan meal Ms. Porter. Please enjoy your water.” What absurdity to imply she was offered nothing else to eat.
The far more likely explanation is that her special meal was not loaded. Indeed, perhaps she did not even order it (I find it highly suspicious she claims she “confirmed” her special meal three times before her flight). Instead, she was offered a regular meal, usually chicken or pasta, neither of which is vegan if the pasta has cheese on it.
So she made a humorous Tik Tok video instead, only the problem here is that it is quite misleading to imply that Air Canada initially offered her only water.
Here’s where the story actually reflects well on Air Canada. Sure, we can blame Air Canada for not ensuring its catering partner loaded the special meal in Frankfurt, but Porter concedes the following:
“Shout out to the kind flight attendant that got me fruit & dinner rolls from business class.”
Truly, what a kind gesture. What an excellent example of great service.
One time I was flying United Airlines and famished as the main meal was not enough (and I had more than just napkins and water). A flight attendant brought me some fruit and hot dinner rolls from business class. What a kind touch. That’s an example of outstanding service and I nearly remember it 17 years later!
Sure, Air Canada should have loaded the special meal in the first place if it was ordered, but I am going to laud the flight attendants on that flight for trying to keep Porter as comfortable as possible. You really should not rely upon airlines to load special meals if you have dietary needs. Arrive prepared…it is not worth the gamble.
(H/T: View From The Wing)