A passenger has sued American Airlines after a flight attendant spilled “scalding hot” coffee on him, claiming it burned him and ruined his tattoo.
American Airlines Faces Hot Coffee Lawsuit
George Latorre was traveling from Vietnam to New York on an American Airlines-issued ticket, first traveling to Doha (DOH) on Qatar Airways and then connecting on American Airlines to New York (JFK).
On his connecting leg, Latorre was seated in seat 33J and alleges that a flight attendant spilled a hot cup of coffee on him, causing extreme pain and damage to his tattoo.
Due to defendant’s recklessness, carelessness and negligence, plaintiff was caused to be scalded when hot coffee was caused to be spilled on his left arm, as a result of which he suffered severe and permanent personal injuries.
The lawsuit alleges the flight attendant was “careless, reckless and negligent” in serving coffee and alleges American Airlines is guilty of:
- failing to hire and retain competent personnel and employees
- failing to properly and adequately supervise, monitor and train personnel and employees
- refusing to permit plaintiff to purchase a business class seat with extra leg room after he had been burned
- failing to have proper and adequate policies and procedures
(the bold allegation stood out to me…how is refusing an upgrade possibly an actionable item?)
Latorre now faces injuries “including second degree to his upper left arm; blistering; peeling; bleeding; possible permanent cosmetic deformity and scarring.”
Consequently, Latorre is now seeking damages for:
- extreme pain and suffering
- emotional harm
- mental anguish
American Airlines has, unsurprisingly, refused to comment on the case.
As an aside, many have made a connection to the McDonalds scaling coffee lawsuit of more than 30 years ago. The McDonalds scalding coffee lawsuit is often lampooned, but it perhaps it was not so frivolous after all. McDonalds served coffee at 30-40ºF hotter than other companies, suggesting McDonalds did not act responsibly in the way it served coffee.
A man alleges a flight attendant reckless spilled coffee on him during a Doha – New York flight, causing permanent damages.
Now he is seeking damages in New York State court. You can read his complaint here.